Kalsang Yangtso

IT Specialist at Project New Yorker
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Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • IT Specialist
      • Jul 2022 - Present

      Prepared new computers and mobile devices by installing standardized software and security deployments.Determined hardware and network system issues using proactive troubleshooting techniques.Responded faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.Coordinated with telecommunications providers to discern and address third-party outages and related impacts.Answered questions and provided information to employees about new software or hardware.

    • Data Analyst
      • Jul 2022 - Present

    • Program Coordinator
      • Jul 2022 - Present

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Marketing Director
      • Aug 2021 - Present

      Created innovative strategies to drive customer engagement.Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.Devised marketing plans using digital strategies, print advertising and word of mouth tactics.Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.Evaluated target market research and adjusted strategy to address competitive influences and changing market.Kept all campaigns and marketing collateral in line with branding and focused on target consumers.

    • Web Developer
      • Aug 2021 - Present

    • Assistant Event Manager
      • Aug 2021 - Present

    • Team Manager
      • Aug 2019 - Aug 2022
    • Restaurants
    • 1 - 100 Employee
    • Team Supervisor
      • Apr 2019 - Aug 2021
    • Researcher
      • Oct 2015 - Jul 2016

Education

  • John Jay College (CUNY)
    Bachelor of Applied Science (B.A.Sc.), Computer Science and Information Security
    2018 - 2022
  • Stella & Charles Guttman Community College
    Associate of Science (A.S.), Information Technology
    2014 - 2016

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