Experience

Aussie Broadband

• Australia
• Telecommunications
• 500 - 600 Employee

• Senior Network Engineer

  • Sep 2022 - Present

  • Design and implement network solutions, ensuring scalability, security, and optimal performance, which may involve troubleshooting and implementing L2/L3 connections, MPLS circuits, and other connectivity options for secure communication between the customer's network and Aussie Broadband's infrastructure. • Configure and maintain virtualized networks using NSX v and NSX T technologies, including Layer 2 and Layer 3 TOR network switches, virtual switches, routers, firewalls, and load balancers. • Perform Layer 3 OSPF, BGP, VRRP, and HSRP network troubleshooting and provide multi-vendor support for devices and operating systems like IOS-XR, IOS-XE, NX-OS, Palo Alto PAN-OS, and F5 BIG-IP. Show less



Digital Sense

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Cloud Engineer

  • Sep 2019 - Sep 2022

  • Install, configure, and troubleshoot various network devices while designing, building, and resolving incidents in large Layer 2 environments. • Perform initial network troubleshooting for Switching and routing L2, and L3 protocols such as OSPF, BGP, VRRP, and HSRP. • Provide initial support for multi-vendor network devices and operating systems, including IOS-XR, IOS-XE, NX-OS, Palo Alto PAN-OS, and F5 BIG-IP. • Offer technical support for VMware environments, managing day-to-day operations in vCenter, NSX-V, vCloud Director, and vRealize suite (vROPs, vRLI, vRNI) for hybrid cloud and private cloud environments, serving clients such as Brisbane City Council, Sunshine Coast City Council, Queensland Treasury, etc. • Design, install, and configure application environments in both on-premises and public cloud infrastructure, monitor application performance, and address troubleshooting issues on a daily basis. Show less



University of Queensland

• Brisbane, Australia

• Systems Administrator

  • Apr 2018 - Sep 2019

  Manage application Server infrastructures On-Premise VMWare and AWS EC2 Instances, RDS Instance(oracle). • Perform Finance and Records Management applications migration to AWS from on-premise infrastructure. Worked with Multi-tier architectures: load balancers, caching, web servers, application servers, and databases • Provide comprehensive application administration including access, system security, configuration, and maintenance of Application production and non-production environment. • Perform legacy application records migrations to HP Content Manager and also perform application upgrades. Show less



Rotorua Lakes Council

• New Zealand
• Government Administration
• 200 - 300 Employee

• IT Support Analyst

  • May 2011 - Apr 2018

  Perform network monitoring using Opman and troubleshoot network issues. Configure and install all network infrastructure Cisco switches for all council sites. Experience with VMware Horizon Administrator, VMware Thinapps creation and deployment, thin client creation and provisioning. VMWare vSphere Infrastructure. Provide technical advice and support for all IT related queries and troubleshoot network connectivity issues, supporting all Council wide applications. Software install, verification and roll-out of Application and Thin Clients, printers, Scanners Worked on IT Projects Infrastructure Cisco switches upgrades. Windows 7 and VMware Upgrade. MS Office 2010 and 2013 Upgrade from MS Office 2003 HP TRIM software upgrade. Trapeze Desktop and Trapeze Capture Show less



Spark Digital NZ

• Auckland, New Zealand

• Technical Analyst

  • Feb 2011 - May 2011

  Provide initial support to corporate users, log calls, response to customer on incident update pass to second level to resolve calls incident. Support with all type of fault like Password reset, call divert, request for change location, mobile troubleshooting, Broadband Support, Mobile Fault, Manage-data, Blackberry Support etc Provide initial support to corporate users, log calls, response to customer on incident update pass to second level to resolve calls incident. Support with all type of fault like Password reset, call divert, request for change location, mobile troubleshooting, Broadband Support, Mobile Fault, Manage-data, Blackberry Support etc



Auckland Council

• New Zealand
• Government Administration
• 700 & Above Employee

• Helpdesk Technician

  • Jan 2011 - Feb 2011

  Provide initial support to users, response and investigate network issues, resolve and pass to next level if needed. Support the phone extensions, Printers and other network components. Provide initial support to users, response and investigate network issues, resolve and pass to next level if needed. Support the phone extensions, Printers and other network components.



Arch Technologies

• Auckland, New Zealand

• Desktop Support Technician

  • Feb 2009 - Feb 2011

  Provide technical phone Support to end-user with various technical problem. Diagnosis and rectifications for user issues and also assists with data recovery issues Deploy desktop computers using image software and Deployment Server 2008. Installing software patches.Maintain a database of status of repairs. Hardware and software installation, configuring and setting up of the PCs set up and upgrade of PCs etc.. Provide technical phone Support to end-user with various technical problem. Diagnosis and rectifications for user issues and also assists with data recovery issues Deploy desktop computers using image software and Deployment Server 2008. Installing software patches.Maintain a database of status of repairs. Hardware and software installation, configuring and setting up of the PCs set up and upgrade of PCs etc..



Nico Orgo

• Farming
• 1 - 100 Employee

• Desktop and Application Support

  • Mar 2003 - Dec 2005

  Provide technical phone support to user. Installing software patches.Deploy desktop computers using image software and Norton Ghost. Maintain day to day IT operations and checks. Provide technical phone support to user. Installing software patches.Deploy desktop computers using image software and Norton Ghost. Maintain day to day IT operations and checks.