Kally Clark
Customer Success Specialist at Cloud 9 Software- Claim this Profile
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Bio
Jesse Romero, CPA
I had the opportunity to work with Kelly and quickly appreciated her in depth knowledge of the dental industry and its complicated rules and regulations. She helped us in so many ways above and beyond her current role. I recommend her work and feel she would be a great addition to any company.
Angelica M. Lopez
I have had the joy and satisfaction of working successfully with Kally. Kally has a pleasant, easy-going disposition, is fun to be with at both professional and social gatherings, and is cheerful, positive, and friendly. She will fit in very comfortably with a group of professional who are serious about their work but also know when it is the right time to joke and relax. Her professionalism is a well-balanced blend of competence, experience, and cordiality. I eagerly give my endorsement of Kally Clark's skills and professionalism without qualification and with the highest praise.
Jesse Romero, CPA
I had the opportunity to work with Kelly and quickly appreciated her in depth knowledge of the dental industry and its complicated rules and regulations. She helped us in so many ways above and beyond her current role. I recommend her work and feel she would be a great addition to any company.
Angelica M. Lopez
I have had the joy and satisfaction of working successfully with Kally. Kally has a pleasant, easy-going disposition, is fun to be with at both professional and social gatherings, and is cheerful, positive, and friendly. She will fit in very comfortably with a group of professional who are serious about their work but also know when it is the right time to joke and relax. Her professionalism is a well-balanced blend of competence, experience, and cordiality. I eagerly give my endorsement of Kally Clark's skills and professionalism without qualification and with the highest praise.
Jesse Romero, CPA
I had the opportunity to work with Kelly and quickly appreciated her in depth knowledge of the dental industry and its complicated rules and regulations. She helped us in so many ways above and beyond her current role. I recommend her work and feel she would be a great addition to any company.
Angelica M. Lopez
I have had the joy and satisfaction of working successfully with Kally. Kally has a pleasant, easy-going disposition, is fun to be with at both professional and social gatherings, and is cheerful, positive, and friendly. She will fit in very comfortably with a group of professional who are serious about their work but also know when it is the right time to joke and relax. Her professionalism is a well-balanced blend of competence, experience, and cordiality. I eagerly give my endorsement of Kally Clark's skills and professionalism without qualification and with the highest praise.
Jesse Romero, CPA
I had the opportunity to work with Kelly and quickly appreciated her in depth knowledge of the dental industry and its complicated rules and regulations. She helped us in so many ways above and beyond her current role. I recommend her work and feel she would be a great addition to any company.
Angelica M. Lopez
I have had the joy and satisfaction of working successfully with Kally. Kally has a pleasant, easy-going disposition, is fun to be with at both professional and social gatherings, and is cheerful, positive, and friendly. She will fit in very comfortably with a group of professional who are serious about their work but also know when it is the right time to joke and relax. Her professionalism is a well-balanced blend of competence, experience, and cordiality. I eagerly give my endorsement of Kally Clark's skills and professionalism without qualification and with the highest praise.
Experience
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Cloud 9 Software
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United States
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Software Development
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1 - 100 Employee
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Customer Success Specialist
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Nov 2022 - Present
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Software Trainer/Tier 2 Support Specialist
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Nov 2022 - May 2023
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Focus Software, LLC
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IT Services and IT Consulting
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1 - 100 Employee
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Software Trainer/Support Specialist
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Jan 2016 - Nov 2022
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Dolphin Imaging & Management Solutions
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United States
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Software Development
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1 - 100 Employee
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Software Trainer
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Feb 2015 - Nov 2015
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Computer Arts, Inc.
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Meridian, Id
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Software Specialist
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Oct 2012 - Dec 2014
Working extensively with a complete county government suite of software. Treasurer, Assessor, Clerk, Jury, and Indigent systems. Working extensively with a complete county government suite of software. Treasurer, Assessor, Clerk, Jury, and Indigent systems.
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Consultant/Practice Management
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Dec 2007 - Oct 2012
Evaluated 5 existing offices and started up 7 additional locations to establish ways to streamline and create a more accurate and efficient use of technology, reporting and SOP's for practice management. Create consistent coding and best practices to ensure accuracy, efficiency, and reporting. Train new/existing staff on current management software Compile and send data to corporate or clinical management as requested Help troubleshoot/resolve software or hardware related issues Completed application and credentialing documents for several insurance companies for Doctors in the practice. Oversight and auditing of computer system and charting regarding billing and accuracy Conflict resolution with employees when necessary Work with programmers to help develop, test and maintain a new dental/orthodontic software Show less
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ST ALPHONSUS REGIONAL MEDICAL CENTER INC
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Physician Coach (Trainer)
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Aug 2007 - Jun 2008
Lead trainer for physicians to prepare them for PowerChart an electronic health record (EHR) Created documentation and training standards for all physician trainers Lead trainer for physicians to prepare them for PowerChart an electronic health record (EHR) Created documentation and training standards for all physician trainers
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Software Trainer/Support
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Nov 2003 - Aug 2007
Train offices ranging from 2-23 employees on software capabilities and function. Provide both online and telephone customer support and troubleshooting. Hardware and networking installation, including terminal services, support and troubleshooting. Beta-testing for current software upgrades/enhancements. Beta-testing for web-based software implementation. Train offices ranging from 2-23 employees on software capabilities and function. Provide both online and telephone customer support and troubleshooting. Hardware and networking installation, including terminal services, support and troubleshooting. Beta-testing for current software upgrades/enhancements. Beta-testing for web-based software implementation.
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2003 Utah Division of Substance Abuse
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Salt Lake City, UT
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Research Consultant
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Jul 2001 - Sep 2003
Coordinated electronic data collection for federally funded research projects. Provided hardware and software installation and technical support for research sites. Managed all aspects of new software development including oversight of contracted programmers, development of technical specifications, beta testing, etc. Developed written technical support documentation for customized software applications. Extensive knowledge of Utah's substance abuse and mental health local authority model. Show less
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Administrative Assistant
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Apr 2001 - Jul 2001
Organizing clients' investment portfolios. Filing, Data entry, Answering multi-line phones. Organizing clients' investment portfolios. Filing, Data entry, Answering multi-line phones.
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Software Trainer/Support
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Jan 1999 - Jan 2001
Trained offices ranging from 2-23 employees on software capabilities and function. Provided both online and telephone customer support and troubleshooting. Limited hardware and networking support and troubleshooting. Beta-testing for current software upgrades/enhancements. Beta-testing for web-based software implementation. Trained offices ranging from 2-23 employees on software capabilities and function. Provided both online and telephone customer support and troubleshooting. Limited hardware and networking support and troubleshooting. Beta-testing for current software upgrades/enhancements. Beta-testing for web-based software implementation.
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Front Office Manager/Treatment Coordinator
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Jan 1997 - Jan 1999
Oversaw all billing of patients and insurance companies. Performed all collection duties and Accounts Receivable. Discussed treatment options and financial obligations with perspective patients. Oversaw and trained other staff members in their responsibilities. Oversaw all billing of patients and insurance companies. Performed all collection duties and Accounts Receivable. Discussed treatment options and financial obligations with perspective patients. Oversaw and trained other staff members in their responsibilities.
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Administrative Assistant
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Jan 1996 - Jan 1997
Handled all Accounts Payable and deposits for Accounts Receivable. Helped with lab work and various secretarial duties, such as filing, data entry, and dictation. Handled all Accounts Payable and deposits for Accounts Receivable. Helped with lab work and various secretarial duties, such as filing, data entry, and dictation.
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Education
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1991 - 1993
Ricks College
Associates-Arts & Sciences
Community
