Experience

360 Payments - Credit Card Payments
• United States
• Financial Services
• 1 - 100 Employee
• Technical Project Manager

  • Apr 2022 - Present


Finch Investment Group

• United States
• Investment Management
• 1 - 100 Employee

• Project Manager/Quick Base Developer

  • Aug 2017 - Apr 2022

  Jacksonville, Florida Area • Develop and continuously update project documents. • Communicate risks, changes, and timelines to stakeholders using project documents, and reports. • Assist in planning resources, and time allocation for multiple simultaneous projects. • Focus on developing technology automation with the goal to reduce operator time, improve data integrity and increase stakeholder satisfaction. • Monitor six large QuickBase applications and perform adjustments or maintenance as needed. Develop… Show more • Develop and continuously update project documents. • Communicate risks, changes, and timelines to stakeholders using project documents, and reports. • Assist in planning resources, and time allocation for multiple simultaneous projects. • Focus on developing technology automation with the goal to reduce operator time, improve data integrity and increase stakeholder satisfaction. • Monitor six large QuickBase applications and perform adjustments or maintenance as needed. Develop new applications and system automations that reduced time on operations team by 70-80%. Show less



Stanley Bishop, PA

• Office Manager

  • Jun 2016 - Aug 2017

  Jacksonville, Florida Area • Oversee day-to-day operations including office communications, accounting/payroll, scheduling, website design and updates, social media marketing, and relationship building. Manage commercial leases including rent collection, property monitoring, and tenant occupancy.



Community Income Tax LLC

• Technical Support Representative

  • Jun 2015 - Jun 2016

  Jacksonville, Florida Area • Installed cloud-based tax software for clients via remote support login. • Develop training material and procedures used to train users in proper software use. Coordinated and hosted live training webinars and in-person classes for software use. • Answer user inquiries regarding software issues and report bugs back to development.



Synergy Online Soulutions

• IT Services and IT Consulting

• Client Success Manager

  • Jun 2014 - Jun 2015

  Jacksonville, FL • Worked closely with development team to build and enhance front end web design and back end CRM to fulfill client’s needs. Successfully designed all wireframes for frontend re-design. • Performed QA testing on all systems before final delivery. • Kept records of customer inquiries, or comments, as well as actions taken.



Hurricane Grill & Wings

• United States
• Restaurants
• 100 - 200 Employee

• Manager

  • Jul 2007 - Jun 2014

  Jacksonville, Florida Area • Oversee day to day operations including, scheduling, hiring, ordering, reporting, ect.