Experience

Epredia

• United States
• Biotechnology Research
• 500 - 600 Employee

• Inside Sales Representative

  • Jan 2022 - Present



Humanex Ventures

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Analyst, Training and Product Development Specialist

  • May 2018 - Jul 2020

  • Managed client accounts as the main point of service contact in order to maintain strong and trusting consultative relationships with the clients and ensure that projects were executed both on time and exceeding the clients’ expectations• Facilitated professional-development trainings for several client organizations to improve employee engagement, develop interview skills, and teach conflict resolution• Collected and statistically analyzed quarterly employee evaluations from top clients to identify trends and opportunities for improvement • Recruited potential applicants at career fairs and conducted, coded for, and analyzed interviews for potential candidates across several fields and organizations



MSU Lisa Linnenbrink-Garcia Lab

• Undergraduate Research Assistant

  • Sep 2017 - May 2019

  • Supported research focused on the development of achievement and motivation in science, technology, engineering, and technology (STEM) fields using statistical software to advance the field of educational psychology • Created and implemented the process for coding thousands of data entries to improve the coding efficiency of an ongoing longitudinal study• Gathered data for several observational field studies concerning teaching techniques and student motivation in STEM courses• Onboarded new undergraduate research assistants to acclimate them to expectations of the lab and ensure they were supported and proficient with their coding responsibilities • Utilized coded data to highlight the importance of diversity and inclusion through statistical analysis on racial and gender disparities and success in STEM fields to present at the MSU University Undergraduate Research and Arts Forum



MSU College of Law Legal Clinics

• Legal Secretary

  • Sep 2016 - May 2019

  • Assisted professors, attorneys, and social workers with clerical duties for immigration, rental eviction, IRS controversy, and family law to guarantee sensitive casework was executed accurately and on time while maintaining client confidentiality• Professionally communicated via e-mails, phone calls, and in-person to manage scheduling, conflict resolution, and other client service matters with both attorneys and clients• Onboarded new secretaries to develop their knowledge regarding procedures for sensitive client casework, communication expectations, and customer service skills