Experience

Goldenwest Credit Union

• United States
• Financial Services
• 200 - 300 Employee

• Customer Service Representative

  • May 2018 - Present

  Answers incoming customer phone calls and take appropriate action for each call. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes. Use company policies to determine if there can be an immediate resolution to a customers issue or if it requires managerial input. Answers incoming customer phone calls and take appropriate action for each call. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes. Use company policies to determine if there can be an immediate resolution to a customers issue or if it requires managerial input.



Bath & Body Works

• United States
• Retail
• 700 & Above Employee

• Team Lead

  • Mar 2017 - Feb 2018

  Exceeded customer expectations with prompt and courteous service. Continually excelled at excellent record keeping and billing methods. Provided stellar customer services to grow relationships with our customers. Exceeded customer expectations with prompt and courteous service. Continually excelled at excellent record keeping and billing methods. Provided stellar customer services to grow relationships with our customers.



Noodles & Company

• United States
• Restaurants
• 700 & Above Employee

• Hostess Server

  • Jun 2016 - Feb 2017

  Customer facing, customer service expert. Tasked with interaction and all types of customer assistance. Insured store cleanliness and overall appearance. Stocked and faced all forms of Tupperware/plasticware if needed . Unloaded freight and food and supplies. Prepared food for our guests. Snow removal and window cleaning. Customer facing, customer service expert. Tasked with interaction and all types of customer assistance. Insured store cleanliness and overall appearance. Stocked and faced all forms of Tupperware/plasticware if needed . Unloaded freight and food and supplies. Prepared food for our guests. Snow removal and window cleaning.