Kalkidan Girma

Corporate Development Practice Lead at KEMMCOM
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Contact Information
us****@****om
(386) 825-5501
Location
ET
Languages
  • Amharic -
  • English -
Skills

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Bio

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Credentials

  • Adjuct Faculty Trainer
    U.S. Department of State
    Jan, 2022
    - Oct, 2024
  • EEO Counselor
    Office for Civil Rights, Department of Health and Human Services
    Jan, 2022
    - Oct, 2024

Experience

  • KEMMCOM
    • Ethiopia
    • Business Consulting and Services
    • 1 - 100 Employee
    • Corporate Development Practice Lead
      • Jun 2021 - Present

      - Conduct performance analysis for medium size and large companies to identify outstanding performance challenges within employees - Provide customized training sessions based on the needs of the organization including but not limited to customer service, business development, commerce, time management, team building, cultural awareness, working across cultures and diversity. - Measure impact on performance using standard and customized matrices - Identify, design, and implement innovative employee motivation schemes for a better performance

  • U.S. Department of State
    • United States
    • International Affairs
    • 700 & Above Employee
    • Management Specialist
      • Dec 2013 - Aug 2022

      •Train locally employed staff from different sections on Customer Service Relations, Cultural Differences, Time Management, Team Building and Working with foreigners *Organize embassy wide events with +2500 guests •Supervise locally employed staffs for various Management sections •Present project reports to help increase efficiency in performance •Train locally employed staff from different sections on Customer Service Relations, Cultural Differences, Time Management, Team Building and Working with foreigners *Organize embassy wide events with +2500 guests •Supervise locally employed staffs for various Management sections •Present project reports to help increase efficiency in performance

  • Verizon Wireless (Worldwide Wireless)
    • Telecommunications
    • 300 - 400 Employee
    • Sales Manager
      • Mar 2010 - Jul 2013

      * Responsible for mid year and end of year appraisals, interviewing candidates, scheduling based on store traffic and hiring new staff members with the right skill set. * Responsible for mid year and end of year appraisals, interviewing candidates, scheduling based on store traffic and hiring new staff members with the right skill set.

  • Verizon Wireless
    • United States
    • Retail
    • 1 - 100 Employee
    • Senior Business Sales Consultant
      • Oct 2009 - Feb 2010

      * Perform all managerial duties including but not limited to cash management, inventory, peer to peer coaching* Handled all sorts of customer escalations to reduce churn

    • Retail Sales Operations
      • Sep 2005 - Sep 2009

      * Analyzed customer needs, developed product service solutions* Maintained the shrink result well above the required monthly goal (below 0.12%)* Performed daily sales audits, revamped inventory to align with products on hand* Created a streamlined process to enhance the sales experience for customers; color coded displays* Managed customer relations and provided excellent service to all customers

Education

  • Strayer University (VA)
    MBA, International Business
    2010 - 2013
  • Norfolk State University
    Bachelor's degree, Communication, Journalism, and Related Programs
    2006 - 2008

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