Kalipse Sedrakyan

Business Operations General Manager at MoveCo Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Yerevan, Armenia, AM
Languages
  • Armenian Native or bilingual proficiency
  • Russian Professional working proficiency
  • English Professional working proficiency

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Credentials

  • Customer Asset Management
    Coca-Cola Hellenic Bottling Company
  • Customer Care Management
    Coca-Cola Hellenic Bottling Company
  • Field Sales Management
    Coca-Cola Hellenic Bottling Company
  • Integrated Order Management
    Coca-Cola Hellenic Bottling Company
  • The 7 Habits Of Highly Effective People
    Coca-Cola Hellenic Bottling Company

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Operations General Manager
      • Jan 2018 - Present

      • Recruiting, interviewing, hiring, training and supervising sales staff at the Yerevan, Armenia office• Monitoring of daily operations and address potential issues when they arise• Working with external accounting firm to submit payroll and commission reports to ensure proper payment of salaries and commissions• Ensure that sales staff has all necessary tools to perform at maximum efficiency and recommend to management of improvement possibilities• Ensure all systems operate smoothly and align with the quality standards• Company’s cloud-based software testing and reporting about the issues

    • Executive Assistant & Lead Team Event Coordinator
      • Mar 2016 - Jan 2018

      • Business Performance Management System (BPMS) and company’s big projects review coordination• Manage Lead Team complex travel arrangements and coordinate pre-planning of trips• Create expense reports, budgets, and filing systems• Conduct research to prepare, gather, and proof briefing materials, agendas, and decks for all executive-level meetings• Develop and maintain alert system for upcoming deadlines on incoming requests, projects, and events• Organizing Team buildings and overall support for maintenance of organizational culture and employee morale

    • BSS Commercial Graduate Trainee
      • Jun 2014 - Jun 2016

      • Working with Commercial department master data, sharing experience and knowledge with SAPimplementation team during all cycles of the project implementation• Maintaining and migrating data to SAP ERP and CRM• Checking the data in templates and following-up the master data creation process and workflow• Organizing refreshing training for End-users after Go-live period for correct fulfilling of templates and checking of the data• Daily master data maintenance activities: create/change/block/delete. Business process flow documentation development, process flow improvement• Technical support to the respective functions: sales field, commercial (iFSA app Key User)

    • Armenia
    • Telecommunications
    • 1 - 100 Employee
    • Sales Specialist
      • Sep 2013 - Mar 2015

      Company’s product/service saleAgreement management with customers Company’s product/service saleAgreement management with customers

Education

  •  SEUA (State Engineering University of Armenia)
    Master's degree, Information Technology
    2013 - 2015
  • State Engineering University of Armenia
    Bachelor's degree, Computer and Information Sciences, General
    2009 - 2013

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