Associate Program Manager

• Oct 2020 - Present

Strategic Energy Advisor

• Jan 2019 - Oct 2020

Energy Advisor

• Jul 2015 - Oct 2020

Health, Safety, and Environmental Instructor

• Apr 2013 - Mar 2014

Part of a training team responsible for training over 5000 employees annually across the State of Michigan in:Fire Extinguisher, CPR, First Aid, Blood Borne Pathogens, Hearing Safety, Road Traffic Control, Asbestos, Business Continuity, Emergency Preparedness, Poisonous Plants, Mercury Awareness, OSHA/Miosha, Ladder Safety, Lockout/Tagout, Right to Know, Respiratory Protection, Powered Industrial Truck, Confined Space Awareness, DOT HAZMAT, DOT Materials of Trade, Aerial Work Platform, Ergonomics, Rope Rescue, Pole Top Rescue, and Bucket Rescue.

SAP Business Analyst/Instructor

• Mar 2011 - Apr 2013

Responsible for the design, development, and delivery of instructor led training and work instructions for SAP and CRM7 implementation.Interfaced with Subject Matter Experts and Developers throughout the development process.Evaluated, modified and integrated business processes into course materials.Developed work instructions and instructor materials.Conducted train-the-trainer courses.Delivered instructor led course to front line employees including call center and revenue recovery

Gas Utility Engineering Instructor/Designer

• Jul 2001 - Apr 2013

Responsible for developing and delivering instructor led training for Gas Engineering and Dispatch Employees.Trained all levels of Gas Engineers and Dispatch employees.Maintained all course materials for accuracy, regulatory and business process changes.Coordinated with Subject Matter Expert for updates and changes to course material.Input and maintained course records in the company LMS.Maintained course schedule and processed student enrollment based on need and technical readiness.Administered employee level 3 evaluations.

Gas Utility Engineer

• Aug 1998 - Jul 2001

Responsible for the design of natural gas distribution lines, service and metering to residential and commercial customers.Evaluated and relocated existing facilities, upgraded facilities, and designed new facilities.Handled cost estimating, billing, material ordering, customer communication, permitting, scheduling and fieldwork.Worked in partnership with field employees to provide safe and timely installation of facilities.Major job skills include: problem solving, customer communication, technical, computer applications, and CAD design.