Experience

Easton's Group of Hotels

• Canada
• Hospitality
• 1 - 100 Employee

• Corporate Payroll Administrator

  • Jan 2022 - Present

  Processing multiple hotels bi-weekly payrolls with over 400 employees - union, non union and salary. Monthly reconciliation of WSIB, Benefits, RRSP, Union & Pension remittances. Processing multiple hotels bi-weekly payrolls with over 400 employees - union, non union and salary. Monthly reconciliation of WSIB, Benefits, RRSP, Union & Pension remittances.



Hilton Garden Inn

• United States
• Hospitality
• 700 & Above Employee

• Front Office Manager

  • 2014 - Present



Radisson

• Belgium
• Hospitality
• 700 & Above Employee

• Front Office Manager

  • 2012 - 2013

  -Overseeing daily operations of the Front Office -Yield and Revenue Management -Preparing monthly reports -Responding to Customer Care Inquiries and Concerns -Overseeing daily operations of the Front Office -Yield and Revenue Management -Preparing monthly reports -Responding to Customer Care Inquiries and Concerns



The Oakville Club

• Activities Desk Supervisor

  • 2007 - 2012

  -Overseeing the daily operations of the Activities desk includes handling all members calls, inquiries and bookings. -Managing Pro Shop, purchasing, inventory and billings. -Manage the Junior Room staff, schedule and registration of all programs. -membership inquiries, process application and billings. -Preparing monthly reports for Controller and Finance Committee. -Overseeing the daily operations of the Activities desk includes handling all members calls, inquiries and bookings. -Managing Pro Shop, purchasing, inventory and billings. -Manage the Junior Room staff, schedule and registration of all programs. -membership inquiries, process application and billings. -Preparing monthly reports for Controller and Finance Committee.



IHG Hotels & Resorts

• United Kingdom
• Hospitality
• 700 & Above Employee

• Guest Services Manager

  • 1990 - 2006

  -Manage the front office department- front office, concierge and bell staff. -Liaison with Sales, F&B, Catering and Executive team for groups and VIP guests. -Overseeing the Hotel's Frequent Guest Program. -Manage the front office department- front office, concierge and bell staff. -Liaison with Sales, F&B, Catering and Executive team for groups and VIP guests. -Overseeing the Hotel's Frequent Guest Program.



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Executive Floor Assistant Manager

  • 1988 - 1989

  Provided exclusive Guest services (concierge and administrative) in a VIP environment (hotel within a hotel) Provided exclusive Guest services (concierge and administrative) in a VIP environment (hotel within a hotel)