Learning Designer | Industry Manager - Construction

• May 2022 - Present

• Designed a comprehensive training roadmap for construction management software to expand offerings within Pinnacle Series LMS. • Created, produced, and curated content for leading construction management platforms, leveraging my expertise in the construction industry to guide our roadmap. • Developed engaging learning paths, written documentation, and video courses tailored for the construction industry. • Oversaw external partners for content creation, ensuring adherence to company standards for writing and production. • Advocated for effective project management practices to enhance reporting accuracy and workload evaluation in a SAAS environment. Show less

Estimator

• Jan 2022 - May 2022

Senior Project Engineer

• Sep 2020 - Dec 2021

• Managed small teams during active construction in client operated facilities.• Developed scope of work and bid packages for project pricing• Performed take-offs for qualification of subcontractor bids utilizing Bluebeam Revu, Procore, and Building Connected• Responsible for managing multiple projects at a time, all in various stages of production• Facilitated remote meetings with the client, engineer, and subcontractors in Google Workspace and Microsoft Teams• Set up processes to help with remote work and reporting for off-site stakeholders• Developed and maintained project schedules using Primavera P6• Actively monitored project budgets to provide value engineering and cost savings for the client while maintaining project standards and deadlines Show less

Project Engineer

• Oct 2017 - Sep 2020

• Spearheaded pre-construction and estimating efforts for over 20 retrofit/new construction projects annually, utilizing Building Connected, Google Sheets, and CMiC.• Conducted take-offs and pricing exercises to validate subcontractor proposals.• Developed project schedules that provided clients with realistic timelines for activities and critical path items.• Promoted the use of real-time collaboration tools to enable co-working from multiple job or home office locations.

Document Control Manager

• Aug 2014 - Aug 2018

• Managed all digital assets and documentation for multiple mission-critical construction projects using Google Drive and BIM360 Docs• Wrote and compiled documents for submission to project architect and client review• Selected as one of 20 employees program-wide (roughly 700 employees) that was tasked withdeveloping new and innovative ways to streamline job processes by studying usage patterns and jobresources• Developed rollout plans for new document management and financial software that was implementedacross job sites• Piloted use of tools like Slack, Microsoft Teams, and Google Workspace Show less

iOS Senior Technical Support Advisor

• Jul 2012 - Mar 2014

• Assisted customers and general support technician with complex issues on iOS and macOS devices • Assisted Apple Engineering in resolving complex software and hardware issue resulting in consistently high customer satisfaction • Spent 6 months as part of a small pilot program focused on investigating an increasing number of mobile email related issues • Developed and documented new processes for troubleshooting identified issues • Assisted customers and general support technician with complex issues on iOS and macOS devices • Assisted Apple Engineering in resolving complex software and hardware issue resulting in consistently high customer satisfaction • Spent 6 months as part of a small pilot program focused on investigating an increasing number of mobile email related issues • Developed and documented new processes for troubleshooting identified issues