Business Consultant

• Aug 2022 - Present

Quants Trainer

• Jul 2017 - Dec 2022

✔I work as a Freelance Quants trainer with Learners Cortex, the Indian Franchise partner of Magoosh- USA, taking on-campus GMAT and GRE classes for students at prestigious institutions like VIT (Chennai and Vellore campuses) and SRM University (Chennai Campus). ✔Apart from class room management, I also mentor, prepare personalised study plan for students, thereby leading them to getting their desired test scores. ✔As a result of high standard student engagement, I have consistently… Show more ✔I work as a Freelance Quants trainer with Learners Cortex, the Indian Franchise partner of Magoosh- USA, taking on-campus GMAT and GRE classes for students at prestigious institutions like VIT (Chennai and Vellore campuses) and SRM University (Chennai Campus). ✔Apart from class room management, I also mentor, prepare personalised study plan for students, thereby leading them to getting their desired test scores. ✔As a result of high standard student engagement, I have consistently obtained 4+ on a scale of 5 (5 being the highest) in the feedback collected from all the batches that I have handled until now.

Executive Assistant

• Jun 2020 - Jun 2022

✔ Project Management: Managed the development of the internal productivity tracking tool. Also acted as an Interim-PM for an automobile client project- managed two iterations of development ✔ Process Management: Business process documentation, process versioning, implementation, training the stakeholders, fixing the teething issues, managing the quarterly process evaluation ✔ Brand: Maintained the organization's website, content planning (blogs, client testimonials, community… Show more ✔ Project Management: Managed the development of the internal productivity tracking tool. Also acted as an Interim-PM for an automobile client project- managed two iterations of development ✔ Process Management: Business process documentation, process versioning, implementation, training the stakeholders, fixing the teething issues, managing the quarterly process evaluation ✔ Brand: Maintained the organization's website, content planning (blogs, client testimonials, community page), monitored the website traffic trends and strategized social media and email campaigns to increase traction, actively involved in social listening to understand the competitor moves, and managed the LinkedIn profile of the CEO ✔ HR- Recruitment: Sourced for niche requirements, handling resume level filtering, evaluating the organizational fit, governed the onboarding process ✔ HR- Employee Welfare: Planned the employee welfare calendar and owned the end-to-end execution of technical workshops and organization-level fun events, crafted the framework and conducted the periodic Career Trajectory Catch-ups, handled employee redressal, framed Hybrid workplace model friendly policies based on employee feedback and process data, served as a member of the POSH committee, updated the company Wiki page periodically ✔ HR- Employer Branding: Strategised and implemented #doodlebluecares, collected employee testimonials, oversaw the ratings and reviews, compiled and edited the monthly employee newsletter- Bits & Bytes ✔ Client Project: Worked for six months on a Supply Chain Management project as an Excel expert ✔ Vendor Management: For device procurements and rentals, Employee T-shirts, merchandise, and office supplies ✔ Research: Created research reports and competitor analysis for niche client-tech requirements ✔ Administration: Approving and tracking reimbursement requests, GSuite administration, Moderating the official Communication channels Show less ✔ Project Management: Managed the development of the internal productivity tracking tool. Also acted as an Interim-PM for an automobile client project- managed two iterations of development ✔ Process Management: Business process documentation, process versioning, implementation, training the stakeholders, fixing the teething issues, managing the quarterly process evaluation ✔ Brand: Maintained the organization's website, content planning (blogs, client testimonials, community… Show more ✔ Project Management: Managed the development of the internal productivity tracking tool. Also acted as an Interim-PM for an automobile client project- managed two iterations of development ✔ Process Management: Business process documentation, process versioning, implementation, training the stakeholders, fixing the teething issues, managing the quarterly process evaluation ✔ Brand: Maintained the organization's website, content planning (blogs, client testimonials, community page), monitored the website traffic trends and strategized social media and email campaigns to increase traction, actively involved in social listening to understand the competitor moves, and managed the LinkedIn profile of the CEO ✔ HR- Recruitment: Sourced for niche requirements, handling resume level filtering, evaluating the organizational fit, governed the onboarding process ✔ HR- Employee Welfare: Planned the employee welfare calendar and owned the end-to-end execution of technical workshops and organization-level fun events, crafted the framework and conducted the periodic Career Trajectory Catch-ups, handled employee redressal, framed Hybrid workplace model friendly policies based on employee feedback and process data, served as a member of the POSH committee, updated the company Wiki page periodically ✔ HR- Employer Branding: Strategised and implemented #doodlebluecares, collected employee testimonials, oversaw the ratings and reviews, compiled and edited the monthly employee newsletter- Bits & Bytes ✔ Client Project: Worked for six months on a Supply Chain Management project as an Excel expert ✔ Vendor Management: For device procurements and rentals, Employee T-shirts, merchandise, and office supplies ✔ Research: Created research reports and competitor analysis for niche client-tech requirements ✔ Administration: Approving and tracking reimbursement requests, GSuite administration, Moderating the official Communication channels Show less

Executive Assistant To Chief Executive Officer

• Apr 2019 - Jan 2020

✔ Investor Relations: Aided the CEO in preparing board meeting decks and investor decks for Series A funding ✔ Technology: Managed the implementation of Hardware integrated CRM system across 25 studio locations pan India, Acted as a Single Point Of Contact for our Technology partner to develop our website and user app ✔ Operations: Worked with the COO to strategize the periodic offers taking into account the studio occupancy, handled escalations from Customer Relations… Show more ✔ Investor Relations: Aided the CEO in preparing board meeting decks and investor decks for Series A funding ✔ Technology: Managed the implementation of Hardware integrated CRM system across 25 studio locations pan India, Acted as a Single Point Of Contact for our Technology partner to develop our website and user app ✔ Operations: Worked with the COO to strategize the periodic offers taking into account the studio occupancy, handled escalations from Customer Relations, effectively managed refund requests and mitigated them ✔ Transformation Project: Anchored the organisation level transformation projects in collaboration with a management consulting firm- includes rebranding, digitisation of processes and framing KPIs for all roles in the organisation ✔ HR: Recruitment, Employer branding, Welfare activities around the SPECIES wellness framework (Spiritual, Physical, Emotional, Career, Intellectual, Environmental, Social), MIS Report ✔ Stakeholder Management: Collaborated with multiple agencies across functions like Creative design, Digital Marketing, Data Analytics, Fitness aggregator companies to support the Marketing initiatives ✔ Process Management: Governed the implemented business processes by conducting process audits and giving feedback to the respective stakeholders ✔ Research: Created and updated competitor analysis reports periodically ✔ Corporate Sales: Collaborated with the Corporate Sales team to come up with a proposal deck for specific Corporate tie ups based on if the end goal was lead generation or revenue ✔ Administration: GSuite administration for all the brands under ZRPL- Sarva, Diva Yoga and Zorba, governed the email migration from wearezorba domain to sarva domain, Validating and routing the Travel and accommodation requests to the respective vendor partners, Moderating the official Whatsapp groups

Manager- Research and Process Excellence

• Mar 2018 - Mar 2019

✔ Worked to create Standard Operating Procedures for Sales & Operations, Projects and Marketing functions ✔ Derived the LEAD and LAG metrics for these functions ✔ Trained the respective stakeholders periodically, quantified the process feedback and republished the processes with necessary changes ✔ Stakeholder management and vendor management processes. ✔ Managed the deployment, maintenance, and feature enhancement of the Customer Relationship Management software… Show more ✔ Worked to create Standard Operating Procedures for Sales & Operations, Projects and Marketing functions ✔ Derived the LEAD and LAG metrics for these functions ✔ Trained the respective stakeholders periodically, quantified the process feedback and republished the processes with necessary changes ✔ Stakeholder management and vendor management processes. ✔ Managed the deployment, maintenance, and feature enhancement of the Customer Relationship Management software to meet the needs of our Sales and Marketing teams. ✔ Observed and studied the fitness industry, both globally and locally, to stay informed on the current trends and to ensure that the company is up-to-date with the industry advancements. ✔ Conducted detailed competitor analysis periodically so that we could develop similar or better business processes internally and products & services externally. My research reports were also used in Investor presentations

Trainer

• Jun 2015 - Apr 2017

✔ Efficiently collaborated with students and trained them in various techniques to crack competitive examinations like GMAT, GRE, SAT, SAT Physics, SAT Chemistry, SAT Math Level II, SAT Biology TOEFL, and AP Physics ✔ Involved in marketing activities like writing blogs, conducting Seminars at various colleges, and presenting Webinars and Workshops to build awareness about abroad education among students ✔ Involved in course content development to match the changing exam… Show more ✔ Efficiently collaborated with students and trained them in various techniques to crack competitive examinations like GMAT, GRE, SAT, SAT Physics, SAT Chemistry, SAT Math Level II, SAT Biology TOEFL, and AP Physics ✔ Involved in marketing activities like writing blogs, conducting Seminars at various colleges, and presenting Webinars and Workshops to build awareness about abroad education among students ✔ Involved in course content development to match the changing exam trends ✔ Recognized as “Best Performer” for the year 2016-2017 Show less ✔ Efficiently collaborated with students and trained them in various techniques to crack competitive examinations like GMAT, GRE, SAT, SAT Physics, SAT Chemistry, SAT Math Level II, SAT Biology TOEFL, and AP Physics ✔ Involved in marketing activities like writing blogs, conducting Seminars at various colleges, and presenting Webinars and Workshops to build awareness about abroad education among students ✔ Involved in course content development to match the changing exam… Show more ✔ Efficiently collaborated with students and trained them in various techniques to crack competitive examinations like GMAT, GRE, SAT, SAT Physics, SAT Chemistry, SAT Math Level II, SAT Biology TOEFL, and AP Physics ✔ Involved in marketing activities like writing blogs, conducting Seminars at various colleges, and presenting Webinars and Workshops to build awareness about abroad education among students ✔ Involved in course content development to match the changing exam trends ✔ Recognized as “Best Performer” for the year 2016-2017 Show less

Associate Software Engineer

• Feb 2013 - Feb 2014

✔ Trained primarily on SAP Basis and Security ✔ Worked as an SAP Basis Consultant as a member of a cross-cultural team to the maintain the CRM Production systems of the client ‘Ericsson’ ✔ Provided technical support adhering to the established standards and requirements. ✔ Evaluated and directed enhancements and implemented solutions for performance monitoring and system configuration ✔ Managed the allocation of user tickets to the SAP Basis team ✔ Trained primarily on SAP Basis and Security ✔ Worked as an SAP Basis Consultant as a member of a cross-cultural team to the maintain the CRM Production systems of the client ‘Ericsson’ ✔ Provided technical support adhering to the established standards and requirements. ✔ Evaluated and directed enhancements and implemented solutions for performance monitoring and system configuration ✔ Managed the allocation of user tickets to the SAP Basis team

Software Engineer

• Jul 2012 - Jan 2013

✔ Worked on various projects like Driving School Management software which was deployed in hundreds of driving schools, Library Management software for Tamil Nadu Open University, and Race Club Managing software for Madras Race Club ✔ Worked on different phases of Software Development Life Cycle like Requirement Gathering & Analysis, Coding, Testing (White box), Deployment, and Maintenance, while engineering software for these clients using Java SE 6 and Microsoft SQL Server ✔ Worked on various projects like Driving School Management software which was deployed in hundreds of driving schools, Library Management software for Tamil Nadu Open University, and Race Club Managing software for Madras Race Club ✔ Worked on different phases of Software Development Life Cycle like Requirement Gathering & Analysis, Coding, Testing (White box), Deployment, and Maintenance, while engineering software for these clients using Java SE 6 and Microsoft SQL Server