Call Center Automation Specialist/Auditor

• 2021 - Present

Talkie provides significant operational costs reduction with a boost in CSAT thanks to 24/7 support and zero on-hold time. We transform call centers thanks to Voice Assistants that take those most repetitive tasks off your representatives' shoulders. With a strong, expert-packed team, we strive to bring the best and most customer-focused platform on the market. Want to take it for a spin? Let's Talkie! Talkie provides significant operational costs reduction with a boost in CSAT thanks to 24/7 support and zero on-hold time. We transform call centers thanks to Voice Assistants that take those most repetitive tasks off your representatives' shoulders. With a strong, expert-packed team, we strive to bring the best and most customer-focused platform on the market. Want to take it for a spin? Let's Talkie!

Co-host

• Jan 2021 - Present

Stage Director

• Oct 2021 - Oct 2021

Director of Marketing Stage on 2021 Infoshare conference. Director of Marketing Stage on 2021 Infoshare conference.

Member

• Nov 2018 - Apr 2021

PR responsible of the Local Final

• Nov 2018 - Apr 2019

Project realised within BEST Gdansk.

Co-founder

• Oct 2020 - Dec 2020

Buidling and managing an international ecommerce store. A team of two founders starting from scratch and growing the store to over a thousand orders. Buidling and managing an international ecommerce store. A team of two founders starting from scratch and growing the store to over a thousand orders.

Project Manager & Systems Wizard

• Dec 2019 - Sep 2020

Co-creating a Dutch startup based on second-hand clothes, in the role of the project manager and the ~IT guy (data systems, ecommerce store, collaboration form and platfom). Co-creating a Dutch startup based on second-hand clothes, in the role of the project manager and the ~IT guy (data systems, ecommerce store, collaboration form and platfom).

Member

• Nov 2018 - Dec 2019

Leader

• Aug 2017 - Aug 2018

Co-founder and leader of a 4-people group creating a computer game for classes 1-3 of primary school. Project was funded with Stowarzyszenie Morena's participatory budgeting (Budżet Obywatelski). The game is created entirely by our group, the only purchased resources where the software for creating video games and copy rights for using the music. Co-founder and leader of a 4-people group creating a computer game for classes 1-3 of primary school. Project was funded with Stowarzyszenie Morena's participatory budgeting (Budżet Obywatelski). The game is created entirely by our group, the only purchased resources where the software for creating video games and copy rights for using the music.

Leader

• Dec 2015 - Sep 2017

Co-founder and leader of a high school photo - videomaking group in 2nd High School in Gdańsk. Co-founder and leader of a high school photo - videomaking group in 2nd High School in Gdańsk.