Experience

redk - CRM & CX Transformation

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• • Feb 2020 - Present

• • Feb 2016 - Present



Texas Instruments

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Applications Developer

  • Feb 2012 - Jul 2015

  Major Responsibilities -Provides excellent IT Support for different web applications by resolving bug fixes and customer issues -Trains new employees on the supported web applications in terms of IT Support -Streamlines the overall IT Support process to better address the issues and how to deal with the customers -Serves as a developer for multiple projects and enhancements > New reports/functionality > Fix issues and improve the functionalities > Involvement on the discussions and presentations on the overall development cycle from requirements to releases -SRUM Master rotations involvement > Leads the SCRUM planning, updates, reviews and retrospective > Makes sure the all issues are handled and user stories are completed on each cycle Major Projects 1. Security Key Focus Area: [Perl, Oracle] > Enterprise authentication > Error Message Handling > Application Logging Requirements > Input Validation > Database credentials encryption using Perl scripts 2. Interface Project: [Perl, Oracle] Description; the application should be the number one source of data, up to date information and reliable. Moreover, all scripts/files, and database accounts should be tracked and monitored to make sure that the application is running smoothly 3. MySQL to Oracle migration: [Php, MySQL, Oracle] > Completed the migration for 5 web applications > Convert the DB Structures of MySQL on the Php scripts to Oracle Show less



RAJ TECHNOLOGIES

• India
• Software Development
• 1 - 100 Employee

• Application Developer

  • Sep 2011 - Feb 2012

  Major Responsibilities [Primary Programming Language: VB6] o 24/7 IT Support for several critical internal applications used in the Manufacturing lines o Makes sure that all the systems are functioning 24/7 o Lead developer to resolve application bugs and enhancements o Trains users on how to use the applications o Handle presentations for the new functions and enhancements Major Responsibilities [Primary Programming Language: VB6] o 24/7 IT Support for several critical internal applications used in the Manufacturing lines o Makes sure that all the systems are functioning 24/7 o Lead developer to resolve application bugs and enhancements o Trains users on how to use the applications o Handle presentations for the new functions and enhancements



Texas Instruments

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Application Developer

  • Jan 2011 - Jun 2011

  Apprenticeship Program Major Responsibilities o IT Support for several Product Engineering applications o Interacts mainly with the engineers/users in terms of their problems with the applications and provide solutions o Creates/Updates the documentation of the Support items being handled on how an issue is to be resolved Project o Developed a web application to simplify the process of one of the top issues being encountered by the team o Automated the manual process o Faster resolution for the issues o No IT Support intervention needed o Remove the issue from the top occurring tickets Show less