Kaitlyn Park

Business Development Manager at CyberGuard Compliance, LLP
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Location
Fishers, Indiana, United States, IN

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5.0

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Shiraz Sorabji

I had the privileged of working with Kaitlyn at AllyO. During her time with the company, I witnessed Kaitlyn use her talents as a Customer Success Manager to handle some of the most difficult and complex accounts. Kaitlyn's ability to connect with clients on a personal level sets her aside from others and allows her to really understand her clients needs. Any company would be lucky to have someone like her on their team

LinkedIn User

Few people have the ability to manage multiple accounts at her level while also leading many cultural initiatives breathing life into the company. Kaitlyn managed top tier customers as a CSM at AllyO. I had the pleasure of interviewing her and it’s been amazing to see her excel juggling multiple customer deployments concurrently. Her ability to connect with people, build relationships and create an enjoyable working environment is incomparable. Her monthly baked goods were a staple in the office and something everyone looked forward to. As a team member or a leader, Kaitlyn earns my highest recommendation.

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Experience

    • Business Development Manager
      • Sep 2023 - Present
    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Enterprise Customer Success Manager
      • Mar 2022 - Sep 2023

      Cobalt’s Pentest as a Service (PtaaS) platform is modernizing traditional pentesting. By combining a SaaS platform with an exclusive community of testers, we deliver the real-time insights you need to remediate risk quickly and innovate securely. As a Enterprise Customer Success Manager at Cobalt: -Drove renewal and expansion revenue by managing top customer accounts -Managed PtaaS platform and provided onboarding services for new and existing clients -Triaged and managed… Show more Cobalt’s Pentest as a Service (PtaaS) platform is modernizing traditional pentesting. By combining a SaaS platform with an exclusive community of testers, we deliver the real-time insights you need to remediate risk quickly and innovate securely. As a Enterprise Customer Success Manager at Cobalt: -Drove renewal and expansion revenue by managing top customer accounts -Managed PtaaS platform and provided onboarding services for new and existing clients -Triaged and managed booking of client pentesting programs cross-functionally -Served as main POC for customers for all teams involved in the pentesting program, both internal and external -Delivered weekly/monthly/quarterly reviews to key stakeholders -Partnered with Solutions Engineers to creatively solve client problems -2022 Winner’s Circle recipient for Top Quota Achievement Show less Cobalt’s Pentest as a Service (PtaaS) platform is modernizing traditional pentesting. By combining a SaaS platform with an exclusive community of testers, we deliver the real-time insights you need to remediate risk quickly and innovate securely. As a Enterprise Customer Success Manager at Cobalt: -Drove renewal and expansion revenue by managing top customer accounts -Managed PtaaS platform and provided onboarding services for new and existing clients -Triaged and managed… Show more Cobalt’s Pentest as a Service (PtaaS) platform is modernizing traditional pentesting. By combining a SaaS platform with an exclusive community of testers, we deliver the real-time insights you need to remediate risk quickly and innovate securely. As a Enterprise Customer Success Manager at Cobalt: -Drove renewal and expansion revenue by managing top customer accounts -Managed PtaaS platform and provided onboarding services for new and existing clients -Triaged and managed booking of client pentesting programs cross-functionally -Served as main POC for customers for all teams involved in the pentesting program, both internal and external -Delivered weekly/monthly/quarterly reviews to key stakeholders -Partnered with Solutions Engineers to creatively solve client problems -2022 Winner’s Circle recipient for Top Quota Achievement Show less

    • United States
    • Musicians
    • 1 - 100 Employee
    • Partnerships Manager/Advisor
      • May 2021 - Dec 2022
    • United States
    • Insurance
    • 400 - 500 Employee
    • Client and Member Success (legacy ELAP Services)
      • Dec 2020 - Mar 2022

      At ELAP, we’re driven by a singular mission: to help companies and their employees take back control of their healthcare with a proven reference-based pricing solution. -Advised book of clients and their members -Managed live reports outlining plan usage, member issues, and partner requests -Coordinated cross-functional care requirements between partners and member’s providers -Communicated daily with members to triage and solve balance billing questions - Contributed to… Show more At ELAP, we’re driven by a singular mission: to help companies and their employees take back control of their healthcare with a proven reference-based pricing solution. -Advised book of clients and their members -Managed live reports outlining plan usage, member issues, and partner requests -Coordinated cross-functional care requirements between partners and member’s providers -Communicated daily with members to triage and solve balance billing questions - Contributed to building training materials and reference guides for both internal and external use Show less At ELAP, we’re driven by a singular mission: to help companies and their employees take back control of their healthcare with a proven reference-based pricing solution. -Advised book of clients and their members -Managed live reports outlining plan usage, member issues, and partner requests -Coordinated cross-functional care requirements between partners and member’s providers -Communicated daily with members to triage and solve balance billing questions - Contributed to… Show more At ELAP, we’re driven by a singular mission: to help companies and their employees take back control of their healthcare with a proven reference-based pricing solution. -Advised book of clients and their members -Managed live reports outlining plan usage, member issues, and partner requests -Coordinated cross-functional care requirements between partners and member’s providers -Communicated daily with members to triage and solve balance billing questions - Contributed to building training materials and reference guides for both internal and external use Show less

    • Customer Success Manager
      • Apr 2019 - Mar 2020

      AllyO is an AI technology company that is transforming recruiting through intelligent automation. They are a venture backed by investors such as Google, Bain Capital Ventures, Cervin Ventures and Randstad Innovation Fund. As a Customer Success Manager at AllyO: -Drove renewal and expansion revenue by managing top customer accounts -Provided weekly analytics through custom reporting -Delivered weekly/monthly/quarterly reviews to key stakeholders -Partnered with Solutions… Show more AllyO is an AI technology company that is transforming recruiting through intelligent automation. They are a venture backed by investors such as Google, Bain Capital Ventures, Cervin Ventures and Randstad Innovation Fund. As a Customer Success Manager at AllyO: -Drove renewal and expansion revenue by managing top customer accounts -Provided weekly analytics through custom reporting -Delivered weekly/monthly/quarterly reviews to key stakeholders -Partnered with Solutions Engineers to creatively solve client problems -Created custom process and best practice documentation for clients -Managed new deployments and feature implementations for new and existing clients -Wrote PRDs for new features I developed for clients -Oversaw and coached team of customer success specialists (100% employee retention) -100% Customer Retention Show less AllyO is an AI technology company that is transforming recruiting through intelligent automation. They are a venture backed by investors such as Google, Bain Capital Ventures, Cervin Ventures and Randstad Innovation Fund. As a Customer Success Manager at AllyO: -Drove renewal and expansion revenue by managing top customer accounts -Provided weekly analytics through custom reporting -Delivered weekly/monthly/quarterly reviews to key stakeholders -Partnered with Solutions… Show more AllyO is an AI technology company that is transforming recruiting through intelligent automation. They are a venture backed by investors such as Google, Bain Capital Ventures, Cervin Ventures and Randstad Innovation Fund. As a Customer Success Manager at AllyO: -Drove renewal and expansion revenue by managing top customer accounts -Provided weekly analytics through custom reporting -Delivered weekly/monthly/quarterly reviews to key stakeholders -Partnered with Solutions Engineers to creatively solve client problems -Created custom process and best practice documentation for clients -Managed new deployments and feature implementations for new and existing clients -Wrote PRDs for new features I developed for clients -Oversaw and coached team of customer success specialists (100% employee retention) -100% Customer Retention Show less

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Senior Account Executive
      • Aug 2018 - Apr 2019

      NatureBox is a saas-style snacking program for corporate offices across the country. As a Senior Account Executive at NatureBox: -Secured new logos -Fostered cross-functional partnerships within the business -Hosted tradeshow booths aimed at new business development -Secured partnerships for revenue driving referrals -Consistent 100%+ quota achievement -Top quota achiever for tenure at company NatureBox is a saas-style snacking program for corporate offices across the country. As a Senior Account Executive at NatureBox: -Secured new logos -Fostered cross-functional partnerships within the business -Hosted tradeshow booths aimed at new business development -Secured partnerships for revenue driving referrals -Consistent 100%+ quota achievement -Top quota achiever for tenure at company

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Director of Sales
      • Feb 2018 - Jun 2018

      Brain.fm is a neuroscience-backed tech company that produces music that helps promote productivity and focus. As the Director of Sales at Brain.fm: -Developed and implemented a new Sales process -Documented sales strategy & financial projections -Educated the C-Suite leadership around Sales & CS best practices -Created documentation for contracting & SOWs -Collaborated with product to provide feature feedback from prospects -Created marketing materials with data-backed… Show more Brain.fm is a neuroscience-backed tech company that produces music that helps promote productivity and focus. As the Director of Sales at Brain.fm: -Developed and implemented a new Sales process -Documented sales strategy & financial projections -Educated the C-Suite leadership around Sales & CS best practices -Created documentation for contracting & SOWs -Collaborated with product to provide feature feedback from prospects -Created marketing materials with data-backed visuals -Sourced and fostered initial B2B partnerships Show less Brain.fm is a neuroscience-backed tech company that produces music that helps promote productivity and focus. As the Director of Sales at Brain.fm: -Developed and implemented a new Sales process -Documented sales strategy & financial projections -Educated the C-Suite leadership around Sales & CS best practices -Created documentation for contracting & SOWs -Collaborated with product to provide feature feedback from prospects -Created marketing materials with data-backed… Show more Brain.fm is a neuroscience-backed tech company that produces music that helps promote productivity and focus. As the Director of Sales at Brain.fm: -Developed and implemented a new Sales process -Documented sales strategy & financial projections -Educated the C-Suite leadership around Sales & CS best practices -Created documentation for contracting & SOWs -Collaborated with product to provide feature feedback from prospects -Created marketing materials with data-backed visuals -Sourced and fostered initial B2B partnerships Show less

    • Israel
    • Retail
    • Account Manager
      • Mar 2017 - Jan 2018

      Quay Australia is an Instagram-native lifestyle brand featuring fashion-forward sunglasses and accessories. As an Account Manager at Quay Australia: -Managed full sales cycle of fashion line to Major department and specialty retail brands -Secured new partnerships with major industry logos -Implemented roll out plans with vendors -Managed wholesale supply availability for customer open-to-buy requests -Impacted whole-company bottom line revenue with partnership… Show more Quay Australia is an Instagram-native lifestyle brand featuring fashion-forward sunglasses and accessories. As an Account Manager at Quay Australia: -Managed full sales cycle of fashion line to Major department and specialty retail brands -Secured new partnerships with major industry logos -Implemented roll out plans with vendors -Managed wholesale supply availability for customer open-to-buy requests -Impacted whole-company bottom line revenue with partnership expansions -Created critical revenue producing custom product package as an exclusive for a top partner to help meet company annual revenue goal -Consistent 100%+ quota achievement Show less Quay Australia is an Instagram-native lifestyle brand featuring fashion-forward sunglasses and accessories. As an Account Manager at Quay Australia: -Managed full sales cycle of fashion line to Major department and specialty retail brands -Secured new partnerships with major industry logos -Implemented roll out plans with vendors -Managed wholesale supply availability for customer open-to-buy requests -Impacted whole-company bottom line revenue with partnership… Show more Quay Australia is an Instagram-native lifestyle brand featuring fashion-forward sunglasses and accessories. As an Account Manager at Quay Australia: -Managed full sales cycle of fashion line to Major department and specialty retail brands -Secured new partnerships with major industry logos -Implemented roll out plans with vendors -Managed wholesale supply availability for customer open-to-buy requests -Impacted whole-company bottom line revenue with partnership expansions -Created critical revenue producing custom product package as an exclusive for a top partner to help meet company annual revenue goal -Consistent 100%+ quota achievement Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Emerging Brands Specialist & Agency Manager
      • Feb 2016 - Feb 2017

      Pixlee helps brands market and sell with real customer photos and videos. We work with more than 150 brands such as Kenneth Cole, Gaiam, Levi Strauss and Kimpton Hotels & Restaurants to develop a more authentic marketing experience and create stronger relationships with their most passionate customers. As the Emerging Brands Speciality & Agency Manager at Pixlee: -Managed full sales cycle for SMB clients -Managed agency partnerships to promote Pixlee products to their… Show more Pixlee helps brands market and sell with real customer photos and videos. We work with more than 150 brands such as Kenneth Cole, Gaiam, Levi Strauss and Kimpton Hotels & Restaurants to develop a more authentic marketing experience and create stronger relationships with their most passionate customers. As the Emerging Brands Speciality & Agency Manager at Pixlee: -Managed full sales cycle for SMB clients -Managed agency partnerships to promote Pixlee products to their portfolios -Drove revenue by working with leadership to refine packaging and pricing for SMB market in early adoption -Developed automated/self-serve pre-sales process for prospective SMB clients -Maintained consistent 100%+ quota achievement -Top quota achiever of the year award winner : 2016 Show less Pixlee helps brands market and sell with real customer photos and videos. We work with more than 150 brands such as Kenneth Cole, Gaiam, Levi Strauss and Kimpton Hotels & Restaurants to develop a more authentic marketing experience and create stronger relationships with their most passionate customers. As the Emerging Brands Speciality & Agency Manager at Pixlee: -Managed full sales cycle for SMB clients -Managed agency partnerships to promote Pixlee products to their… Show more Pixlee helps brands market and sell with real customer photos and videos. We work with more than 150 brands such as Kenneth Cole, Gaiam, Levi Strauss and Kimpton Hotels & Restaurants to develop a more authentic marketing experience and create stronger relationships with their most passionate customers. As the Emerging Brands Speciality & Agency Manager at Pixlee: -Managed full sales cycle for SMB clients -Managed agency partnerships to promote Pixlee products to their portfolios -Drove revenue by working with leadership to refine packaging and pricing for SMB market in early adoption -Developed automated/self-serve pre-sales process for prospective SMB clients -Maintained consistent 100%+ quota achievement -Top quota achiever of the year award winner : 2016 Show less

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Business Development
      • Mar 2015 - Dec 2015

      Groupon is an online customer acquisition and marketing tool for businesses of all sizes in all industries. As a part of the Central Business Development team, I graduated from the competitive Groupon OnBoarding program, and consulted with local businesses to help design targeted marketing campaigns to trigger both advertisement driven and organic growth, and manage the full sales cycle with my clients from introduction of the product to their campaign launch. Groupon is an online customer acquisition and marketing tool for businesses of all sizes in all industries. As a part of the Central Business Development team, I graduated from the competitive Groupon OnBoarding program, and consulted with local businesses to help design targeted marketing campaigns to trigger both advertisement driven and organic growth, and manage the full sales cycle with my clients from introduction of the product to their campaign launch.

    • Physician Liaison
      • Jun 2014 - Feb 2015
    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate/ Inventory Coordinator
      • Sep 2013 - Jun 2014
    • Mentor
      • 2013 - 2014

      Working in a collaboration with the Collegiate Entrepreneur's Organization and Independent Youth's Teen Entrepreneur Network to mentor young entrepreneurs as they continue their journey in small business ownership while balancing student life. Working in a collaboration with the Collegiate Entrepreneur's Organization and Independent Youth's Teen Entrepreneur Network to mentor young entrepreneurs as they continue their journey in small business ownership while balancing student life.

    • Sales & Account Manager
      • Oct 2012 - Jul 2013

      Connected with and consulted clients based on their digital publishing needs. Managed multiple projects simultaneously while continuing to establish new lines of business. Relied heavily on cold and warm leads for new opportunities, and conducted both sales calls and face-to-face meetings weekly. Connected with and consulted clients based on their digital publishing needs. Managed multiple projects simultaneously while continuing to establish new lines of business. Relied heavily on cold and warm leads for new opportunities, and conducted both sales calls and face-to-face meetings weekly.

    • France
    • Human Resources Services
    • Founder & Product Developer
      • Jan 2011 - Jun 2013

      360º Mobility is an innovative medical mobility design firm specializing in therapeutic power wheel chairs that provide enhanced functionality and accessibility for power chair users. 360º Mobility is an innovative medical mobility design firm specializing in therapeutic power wheel chairs that provide enhanced functionality and accessibility for power chair users.

    • Canada
    • International Trade and Development
    • 1 - 100 Employee
    • United States Delegate
      • Jun 2012 - May 2013

      Selected to represented the US at the 2012 G20YES alongside 11 US Entrepreneurs and over two hundred global leaders. Drafted a bilateral trade agreement for USA and Russia to promote entrepreneurial activity between both nations. Selected to represented the US at the 2012 G20YES alongside 11 US Entrepreneurs and over two hundred global leaders. Drafted a bilateral trade agreement for USA and Russia to promote entrepreneurial activity between both nations.

    • Founder
      • Jan 2009 - Dec 2012

      Muncie Tutors provides an easily accessible, affordably priced tutoring service for the Muncie, IN area. We provide tutoring in all academic subjects, as well as organizational and study skills. We are happy to work with students of all ages, and are known for our friendly staff of qualified tutors! Muncie Tutors provides an easily accessible, affordably priced tutoring service for the Muncie, IN area. We provide tutoring in all academic subjects, as well as organizational and study skills. We are happy to work with students of all ages, and are known for our friendly staff of qualified tutors!

    • United States
    • Medical Practices
    • Community Outreach Assistant
      • Jul 2012 - Oct 2012

      Scheduled and hosted community outreach events, including meeting with decision makers and providing health screenings in both corporate and community settings. Scheduled and hosted community outreach events, including meeting with decision makers and providing health screenings in both corporate and community settings.

    • Campus Representatitve
      • Aug 2011 - Jun 2012

      Hosted presentations and information sessions for potential recruits for the Disney College Program. Also aided students in finding connections to gain university academic credit for the internship. Hosted presentations and information sessions for potential recruits for the Disney College Program. Also aided students in finding connections to gain university academic credit for the internship.

    • Business Plan Competitions
      • Feb 2012 - May 2012

      World Presidents' Organization: Shark Tank | 1st Place Taylor University Business Plan Competition | 2nd Place UND: Giants Entrepreneurship Challenge | 2nd Place Purdue University Calumet: The Big Sell | 3rd Place Wake Forest: Elevator Pitch Competition | 4th Place World Presidents' Organization: Shark Tank | 1st Place Taylor University Business Plan Competition | 2nd Place UND: Giants Entrepreneurship Challenge | 2nd Place Purdue University Calumet: The Big Sell | 3rd Place Wake Forest: Elevator Pitch Competition | 4th Place

    • CRADA patent development agreement
      • Jan 2011 - May 2012

      Worked in a developmental strategic partnership with the US Navy to create consumer products derived from military technology and patent the applications. Worked in a developmental strategic partnership with the US Navy to create consumer products derived from military technology and patent the applications.

Education

  • Ball State University - College of Business
    Bachelor's degree, Entrepreneurial Management
    2008 - 2012

Community

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