Kaitlyn Sturgeon
Customer Advocate at Compass Health Administrators- Claim this Profile
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Topline Score
Bio
Joshua D. Hood
It was a great pleasure working with Kaitlyn! She proved herself to be one of the most dedicated and enthusiastic employees I've ever worked with. She has a pleasant and professional demeanor. More importantly, she has excellent communication and customer service skills having a profound ability to manage front desk services in a fast-paced environment. She is highly skilled in supporting the productivity of the office through filing, answering incoming calls, greeting guests and ordering supplies. I was impressed by her capability in creating a professional and inviting environment, offering outstanding customer service to our guests.
Cynthia Beilby
I had the benefit of managing Kaitlyn and can personally attest to what a fine employee she is. Both her character and work ethic are top notch. She holds herself and her work to a very high standard, at the the same time she is genuine, caring and extremely through. I would want to work on any team with Kaitlyn and highly recommend her for any type of employment or endeavor she seeks.
Joshua D. Hood
It was a great pleasure working with Kaitlyn! She proved herself to be one of the most dedicated and enthusiastic employees I've ever worked with. She has a pleasant and professional demeanor. More importantly, she has excellent communication and customer service skills having a profound ability to manage front desk services in a fast-paced environment. She is highly skilled in supporting the productivity of the office through filing, answering incoming calls, greeting guests and ordering supplies. I was impressed by her capability in creating a professional and inviting environment, offering outstanding customer service to our guests.
Cynthia Beilby
I had the benefit of managing Kaitlyn and can personally attest to what a fine employee she is. Both her character and work ethic are top notch. She holds herself and her work to a very high standard, at the the same time she is genuine, caring and extremely through. I would want to work on any team with Kaitlyn and highly recommend her for any type of employment or endeavor she seeks.
Joshua D. Hood
It was a great pleasure working with Kaitlyn! She proved herself to be one of the most dedicated and enthusiastic employees I've ever worked with. She has a pleasant and professional demeanor. More importantly, she has excellent communication and customer service skills having a profound ability to manage front desk services in a fast-paced environment. She is highly skilled in supporting the productivity of the office through filing, answering incoming calls, greeting guests and ordering supplies. I was impressed by her capability in creating a professional and inviting environment, offering outstanding customer service to our guests.
Cynthia Beilby
I had the benefit of managing Kaitlyn and can personally attest to what a fine employee she is. Both her character and work ethic are top notch. She holds herself and her work to a very high standard, at the the same time she is genuine, caring and extremely through. I would want to work on any team with Kaitlyn and highly recommend her for any type of employment or endeavor she seeks.
Joshua D. Hood
It was a great pleasure working with Kaitlyn! She proved herself to be one of the most dedicated and enthusiastic employees I've ever worked with. She has a pleasant and professional demeanor. More importantly, she has excellent communication and customer service skills having a profound ability to manage front desk services in a fast-paced environment. She is highly skilled in supporting the productivity of the office through filing, answering incoming calls, greeting guests and ordering supplies. I was impressed by her capability in creating a professional and inviting environment, offering outstanding customer service to our guests.
Cynthia Beilby
I had the benefit of managing Kaitlyn and can personally attest to what a fine employee she is. Both her character and work ethic are top notch. She holds herself and her work to a very high standard, at the the same time she is genuine, caring and extremely through. I would want to work on any team with Kaitlyn and highly recommend her for any type of employment or endeavor she seeks.
Experience
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Compass Health Administrators
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Customer Advocate
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Jun 2020 - Present
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SP+ (SP Plus)
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United States
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Facilities Services
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700 & Above Employee
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DOT Supervisor
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Aug 2019 - Apr 2020
Responsible for maintaining accurate and up-to-date driver and vehicle files per California Highway Patrol standards for the Fresno State University Bulldog Express shuttle system.
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Front Desk Receptionist
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Apr 2018 - Aug 2019
Solely responsible for key inner-office roles such as office management, data entry, and payment/invoice processing, acted as liaison between customers, vendors, and the City of Fresno client to ensure organizational effectiveness, executive assistant to Senior Manager, streamlined the efficiency of systems of operation such as cash handling, proficient in multi-line phone system, 10-key calculator, Microsoft Office, and G Suite, ability to type 70 WPM.
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Starbucks
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United States
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Retail
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700 & Above Employee
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Barista Trainer
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Nov 2016 - Apr 2018
Integral contributor to store's consistently leading numbers among overall district scores, solely responsible for in-store chalk display designs and social media management, coordinated backroom stock storage and organization, trainer responsibilities, quality customer connection and retention, efficient production and operation, extensive knowledge of products and services. - Starbucks Store Partner of the Quarter Award (September 2017) Integral contributor to store's consistently leading numbers among overall district scores, solely responsible for in-store chalk display designs and social media management, coordinated backroom stock storage and organization, trainer responsibilities, quality customer connection and retention, efficient production and operation, extensive knowledge of products and services. - Starbucks Store Partner of the Quarter Award (September 2017)
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Prime Shine, Inc.
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United States
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Retail
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1 - 100 Employee
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Wash Associate
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Nov 2015 - Jun 2016
Integral contributor to location's consistently high sales scores, cashiering, quality customer interaction and communication, complaint resolution, customer retention, efficient production and operation, knowledge of products and services, register operation, machine operation, custodial maintenance. Integral contributor to location's consistently high sales scores, cashiering, quality customer interaction and communication, complaint resolution, customer retention, efficient production and operation, knowledge of products and services, register operation, machine operation, custodial maintenance.
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US Navy
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United States
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Armed Forces
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700 & Above Employee
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E-1 Seaman Recruit (CTI), Head Office Admin (Yeoman)
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Jan 2015 - May 2015
Responsible for the processing and management of incoming and outgoing recruits' confidential paperwork and training files, manager and supervisor responsibilities of recruits under charge, trainer responsibilities of new Yeomen, tested highly proficient in ASVAB and DLAB. Responsible for the processing and management of incoming and outgoing recruits' confidential paperwork and training files, manager and supervisor responsibilities of recruits under charge, trainer responsibilities of new Yeomen, tested highly proficient in ASVAB and DLAB.
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Education
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2013 - 2014
California Pacific Charter Schools - San Diego
High School Diploma, 3.8 GPA -
2010 - 2013
John C. Kimball High School
3.8 GPA
Community
