Experience

Soci, LP

• United States
• Wholesale
• 1 - 100 Employee

• Customer Service Supervisor

  • Nov 2021 - Present

  Monitoring teams performance and attendance, enforcing company guidelines, yearly reviews, 1 on 1 monthly meetings, setting team goals and individual goals, creating training schedules and material, doing phone interviews and final interviews, training huddles for product knowledge, meeting with new and current vendors. Monitoring teams performance and attendance, enforcing company guidelines, yearly reviews, 1 on 1 monthly meetings, setting team goals and individual goals, creating training schedules and material, doing phone interviews and final interviews, training huddles for product knowledge, meeting with new and current vendors.



Soci

• Canada
• Software Development
• 1 - 100 Employee

• Customer Service

  • May 2015 - Present

  -Responds to routine customer inquiries regarding products and services-Manages customer orders from placement through shipment, providing accurate lead times, as well as price verification, credit memos and material returns-Maintains working relationships with Traffic, Purchasing, AP, and Production departments, as well as with external vendors-Helping out with accounting issues-Setting up accounts and helping new customers-Placing orders-Selling products -Resolving issues with orders, products, and shipping-Making samples and sample boards with labels-Finding best freight rates for the customer-Strong communication skills

• Customer Service Representative

  • May 2015 - Present

  In customer service I am responsible for multiple things. -Answering product inquires -Helping people with account problems and taking payments-Setting up accounts -Placing orders-Selling products -Resolving issues with orders, products, and shipping-Making samples and sample boards with labels-Finding best freight rates for the customer



Wonderland Montessori

• United States
• Education Administration Programs
• 1 - 100 Employee

• Early Childhood Teacher

  • May 2014 - May 2015

  Montessori schools teach children basic skills they will use in life. The skills I used in this program are:-Judgment and Decision Making-Multitasking -Teaching all subjects-Helping with homework-Time Management-People skills-Driving the bus to pick them up-Making snacks-Complex Problem Solving-Patience-Communication skills-Creativity -Listening -Monitoring Montessori schools teach children basic skills they will use in life. The skills I used in this program are:-Judgment and Decision Making-Multitasking -Teaching all subjects-Helping with homework-Time Management-People skills-Driving the bus to pick them up-Making snacks-Complex Problem Solving-Patience-Communication skills-Creativity -Listening -Monitoring



KIDS R KIDS Early Learning Centre

• Canada
• Education Administration Programs
• 100 - 200 Employee

• Teacher

  • May 2010 - Apr 2014

  -Judgment and Decision Making-Multitasking -Teaching all subjects-Helping with homework-Time Management-People skills-Driving the bus to pick them up-Making snacks-Complex Problem Solving-Patience-Communication skills-Creativity -Listening -Monitoring -Judgment and Decision Making-Multitasking -Teaching all subjects-Helping with homework-Time Management-People skills-Driving the bus to pick them up-Making snacks-Complex Problem Solving-Patience-Communication skills-Creativity -Listening -Monitoring



Fuddruckers

• United States
• Restaurants
• 500 - 600 Employee

• Cashier

  • Apr 2008 - Apr 2010

  -Taking orders-Preparing the deserts -Cleaning at opening and closing -Taking orders-Preparing the deserts -Cleaning at opening and closing