Kaitlyn Sercovich

Brand Ambassador at Pearse Lyons Distillery
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Location
Dublin City, County Dublin, Ireland, IE

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Experience

    • Ireland
    • Food and Beverage Services
    • 1 - 100 Employee
    • Brand Ambassador
      • Feb 2023 - Present

      - Represent the brand through visitor experience, client familiarisation trips, and other key experiences - Lead visitor experiences including whiskey tours and tastings, whiskey and food pairings, and the Ha'Penny gin school - Assist in marketing and advertising promotional activities through social media, direct mail, and web - Assist in marketing across the eCommerce platform - Support the management team in daily administrative tasks and the running of the front of house - Represent the brand through visitor experience, client familiarisation trips, and other key experiences - Lead visitor experiences including whiskey tours and tastings, whiskey and food pairings, and the Ha'Penny gin school - Assist in marketing and advertising promotional activities through social media, direct mail, and web - Assist in marketing across the eCommerce platform - Support the management team in daily administrative tasks and the running of the front of house

    • Ireland
    • Beverage Manufacturing
    • 400 - 500 Employee
    • Brand Ambassador at Jameson Distillery
      • Apr 2022 - Feb 2023

      -Shared the history of Jameson and all other Irish Distillers brands by being knowledgeable about all whiskeys within the Irish Distillers portfolio -Assisted with stock management by performing daily stock takes and computer reports -Performed personalised customisation experiences with Jameson whiskeys for visitors to the distillery -Provided knowledge of products and personalised suggestions in a retail setting to help visitors select whiskeys and other merchandise -Shared the history of Jameson and all other Irish Distillers brands by being knowledgeable about all whiskeys within the Irish Distillers portfolio -Assisted with stock management by performing daily stock takes and computer reports -Performed personalised customisation experiences with Jameson whiskeys for visitors to the distillery -Provided knowledge of products and personalised suggestions in a retail setting to help visitors select whiskeys and other merchandise

    • Retail Sales Assistant
      • Oct 2021 - Apr 2022

      - Provided exceptional customer service in the storefront and via the e-Commerce channel - Processed and shipped over twenty online orders daily - Creatively merchandised the store based on seasons and new arrivals - Received, managed, and updated inventory daily - Provided exceptional customer service in the storefront and via the e-Commerce channel - Processed and shipped over twenty online orders daily - Creatively merchandised the store based on seasons and new arrivals - Received, managed, and updated inventory daily

    • Sales Assistant
      • May 2018 - Aug 2021

      - Facilitated the company Instagram, increasing the store’s social media followers and boosting online sales by curating content - Developed the company’s e-Commerce channel using Shopify, updating the website daily with new products and tailoring the website to customers’ needs - Created digital content for the store using Adobe Creative Suites to engage with customers via e-Commerce and social channels - Received 5-10 shipments weekly and merchandised the storefront with new inventory Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • Jan 2021 - May 2021

      - Researched and collected data on marriage and birth records in New France from the eighteenth century - Cross checked 2,500 database entries on French ancestry for my supervisor’s website - Organized and cleaned 1,000 digital notecards from my supervisor’s research - Researched and collected data on marriage and birth records in New France from the eighteenth century - Cross checked 2,500 database entries on French ancestry for my supervisor’s website - Organized and cleaned 1,000 digital notecards from my supervisor’s research

    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Education Intern
      • Jan 2021 - May 2021

      - Created a virtual educational resource on a historic site in New Orleans for the use of educators, students, and the museum - Researched Congo Square, a site in New Orleans, using the museum’s archive as a source - Assisted virtual field trips to assist with museum outreach during the Covid-19 pandemic - Created a virtual educational resource on a historic site in New Orleans for the use of educators, students, and the museum - Researched Congo Square, a site in New Orleans, using the museum’s archive as a source - Assisted virtual field trips to assist with museum outreach during the Covid-19 pandemic

    • United States
    • Technology, Information and Internet
    • Vice President of Committees
      • Nov 2019 - Jan 2021
    • United Kingdom
    • Sales Associate
      • May 2019 - Oct 2020
    • Team Manager
      • Aug 2018 - Oct 2020

      -Set up the gym for practice daily -Filmed scrimmages, kept statistics, and facilitated the score board according to each drill -Set up the locker room and gave the players water and towels during the game -Assisted with administrative duties, such as helping with mail outs to potential recruits -Set up the gym for practice daily -Filmed scrimmages, kept statistics, and facilitated the score board according to each drill -Set up the locker room and gave the players water and towels during the game -Assisted with administrative duties, such as helping with mail outs to potential recruits

    • Service Learning Volunteer
      • Jan 2019 - May 2019

      - Volunteered weekly during Spring 2019 - Assisted in drafting the application for National Register of the historical Lighthouse - Shadowed museum tours to learn about the process of guided historical tours - Volunteered weekly during Spring 2019 - Assisted in drafting the application for National Register of the historical Lighthouse - Shadowed museum tours to learn about the process of guided historical tours

    • United States
    • Non-profit Organizations
    • 300 - 400 Employee
    • Public Relations Chair
      • Dec 2018 - May 2019

      -Facilitated all social media platforms for Phi Mu Delta Chapter -Strived to make the social media representation inclusive -Led a 10 person committee, delegating weekly tasks for managing the chapter's social media channels -Planned and hosted a Spring Tea for members and their professors to attend -Facilitated all social media platforms for Phi Mu Delta Chapter -Strived to make the social media representation inclusive -Led a 10 person committee, delegating weekly tasks for managing the chapter's social media channels -Planned and hosted a Spring Tea for members and their professors to attend

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Library Aide
      • Sep 2018 - Dec 2018

      - Facilitated the check in and check out of over 200 library materials daily - Organized over 100 returned materials daily following library procedures - Assisted students in locating and selecting research materials - Facilitated the check in and check out of over 200 library materials daily - Organized over 100 returned materials daily following library procedures - Assisted students in locating and selecting research materials

    • Camp Counselor
      • May 2018 - Dec 2018

      - Directed the two to four year old age group of thirty campers daily - Facilitated a safe check in and check out process according to company procedures - Created indoor and outdoor activities for the campers -Led the children through various activities throughout the day -Checked out the children at the end of the day with proper check out procedures - Directed the two to four year old age group of thirty campers daily - Facilitated a safe check in and check out process according to company procedures - Created indoor and outdoor activities for the campers -Led the children through various activities throughout the day -Checked out the children at the end of the day with proper check out procedures

Education

  • Trinity College Dublin
    Master of Philosophy - MPhil, International History
    2021 - 2022
  • Tulane University
    Bachelors of Science in Architecture, Architecture
    2017 - 2021
  • Sacred Heart High School
    High School Diploma
    2014 - 2017
  • University College Dublin
    Summer Abroad, History and Archaeology
    2019 -

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