Kaitlyn Sercovich
Brand Ambassador at Pearse Lyons Distillery- Claim this Profile
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Experience
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Pearse Lyons Distillery
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Ireland
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Food and Beverage Services
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1 - 100 Employee
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Brand Ambassador
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Feb 2023 - Present
- Represent the brand through visitor experience, client familiarisation trips, and other key experiences - Lead visitor experiences including whiskey tours and tastings, whiskey and food pairings, and the Ha'Penny gin school - Assist in marketing and advertising promotional activities through social media, direct mail, and web - Assist in marketing across the eCommerce platform - Support the management team in daily administrative tasks and the running of the front of house - Represent the brand through visitor experience, client familiarisation trips, and other key experiences - Lead visitor experiences including whiskey tours and tastings, whiskey and food pairings, and the Ha'Penny gin school - Assist in marketing and advertising promotional activities through social media, direct mail, and web - Assist in marketing across the eCommerce platform - Support the management team in daily administrative tasks and the running of the front of house
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Irish Distillers
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Ireland
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Beverage Manufacturing
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400 - 500 Employee
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Brand Ambassador at Jameson Distillery
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Apr 2022 - Feb 2023
-Shared the history of Jameson and all other Irish Distillers brands by being knowledgeable about all whiskeys within the Irish Distillers portfolio -Assisted with stock management by performing daily stock takes and computer reports -Performed personalised customisation experiences with Jameson whiskeys for visitors to the distillery -Provided knowledge of products and personalised suggestions in a retail setting to help visitors select whiskeys and other merchandise -Shared the history of Jameson and all other Irish Distillers brands by being knowledgeable about all whiskeys within the Irish Distillers portfolio -Assisted with stock management by performing daily stock takes and computer reports -Performed personalised customisation experiences with Jameson whiskeys for visitors to the distillery -Provided knowledge of products and personalised suggestions in a retail setting to help visitors select whiskeys and other merchandise
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Retail Sales Assistant
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Oct 2021 - Apr 2022
- Provided exceptional customer service in the storefront and via the e-Commerce channel - Processed and shipped over twenty online orders daily - Creatively merchandised the store based on seasons and new arrivals - Received, managed, and updated inventory daily - Provided exceptional customer service in the storefront and via the e-Commerce channel - Processed and shipped over twenty online orders daily - Creatively merchandised the store based on seasons and new arrivals - Received, managed, and updated inventory daily
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Sales Assistant
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May 2018 - Aug 2021
- Facilitated the company Instagram, increasing the store’s social media followers and boosting online sales by curating content - Developed the company’s e-Commerce channel using Shopify, updating the website daily with new products and tailoring the website to customers’ needs - Created digital content for the store using Adobe Creative Suites to engage with customers via e-Commerce and social channels - Received 5-10 shipments weekly and merchandised the storefront with new inventory Show less
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Tulane University
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United States
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Higher Education
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700 & Above Employee
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Research Assistant
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Jan 2021 - May 2021
- Researched and collected data on marriage and birth records in New France from the eighteenth century - Cross checked 2,500 database entries on French ancestry for my supervisor’s website - Organized and cleaned 1,000 digital notecards from my supervisor’s research - Researched and collected data on marriage and birth records in New France from the eighteenth century - Cross checked 2,500 database entries on French ancestry for my supervisor’s website - Organized and cleaned 1,000 digital notecards from my supervisor’s research
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The Historic New Orleans Collection
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Education Intern
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Jan 2021 - May 2021
- Created a virtual educational resource on a historic site in New Orleans for the use of educators, students, and the museum - Researched Congo Square, a site in New Orleans, using the museum’s archive as a source - Assisted virtual field trips to assist with museum outreach during the Covid-19 pandemic - Created a virtual educational resource on a historic site in New Orleans for the use of educators, students, and the museum - Researched Congo Square, a site in New Orleans, using the museum’s archive as a source - Assisted virtual field trips to assist with museum outreach during the Covid-19 pandemic
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Phi Mu Delta Chapter
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United States
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Technology, Information and Internet
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Vice President of Committees
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Nov 2019 - Jan 2021
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Yat Cat
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United Kingdom
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Sales Associate
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May 2019 - Oct 2020
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Team Manager
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Aug 2018 - Oct 2020
-Set up the gym for practice daily -Filmed scrimmages, kept statistics, and facilitated the score board according to each drill -Set up the locker room and gave the players water and towels during the game -Assisted with administrative duties, such as helping with mail outs to potential recruits -Set up the gym for practice daily -Filmed scrimmages, kept statistics, and facilitated the score board according to each drill -Set up the locker room and gave the players water and towels during the game -Assisted with administrative duties, such as helping with mail outs to potential recruits
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Service Learning Volunteer
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Jan 2019 - May 2019
- Volunteered weekly during Spring 2019 - Assisted in drafting the application for National Register of the historical Lighthouse - Shadowed museum tours to learn about the process of guided historical tours - Volunteered weekly during Spring 2019 - Assisted in drafting the application for National Register of the historical Lighthouse - Shadowed museum tours to learn about the process of guided historical tours
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Phi Mu Fraternity
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United States
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Non-profit Organizations
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300 - 400 Employee
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Public Relations Chair
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Dec 2018 - May 2019
-Facilitated all social media platforms for Phi Mu Delta Chapter -Strived to make the social media representation inclusive -Led a 10 person committee, delegating weekly tasks for managing the chapter's social media channels -Planned and hosted a Spring Tea for members and their professors to attend -Facilitated all social media platforms for Phi Mu Delta Chapter -Strived to make the social media representation inclusive -Led a 10 person committee, delegating weekly tasks for managing the chapter's social media channels -Planned and hosted a Spring Tea for members and their professors to attend
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Tulane University School of Architecture
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United States
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Higher Education
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1 - 100 Employee
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Library Aide
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Sep 2018 - Dec 2018
- Facilitated the check in and check out of over 200 library materials daily - Organized over 100 returned materials daily following library procedures - Assisted students in locating and selecting research materials - Facilitated the check in and check out of over 200 library materials daily - Organized over 100 returned materials daily following library procedures - Assisted students in locating and selecting research materials
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Camp Counselor
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May 2018 - Dec 2018
- Directed the two to four year old age group of thirty campers daily - Facilitated a safe check in and check out process according to company procedures - Created indoor and outdoor activities for the campers -Led the children through various activities throughout the day -Checked out the children at the end of the day with proper check out procedures - Directed the two to four year old age group of thirty campers daily - Facilitated a safe check in and check out process according to company procedures - Created indoor and outdoor activities for the campers -Led the children through various activities throughout the day -Checked out the children at the end of the day with proper check out procedures
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Education
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Trinity College Dublin
Master of Philosophy - MPhil, International History -
Tulane University
Bachelors of Science in Architecture, Architecture -
Sacred Heart High School
High School Diploma -
University College Dublin
Summer Abroad, History and Archaeology