Experience

Excelsior Animal Hospital

• United States
• Facilities Services
• 1 - 100 Employee

• Customer Service Representative

  • Oct 2019 - Present

  o Check clients and patients in and out of their appointments o Schedule appointments and surgical procedures within protocol requirements o Take messages for the doctors depending on urgency and situation o Pass along prescription refill requests to the doctors for approval and filling o Prepare physical medical charts for exams and surgical procedures daily o Monitor hospital email, online messaging system, and other veterinary websites o Create resourceful reference lists of local facilities, clinic procedures, and offered services o Adaptions of work environment and general procedures due to COVID Show less



All Paws Inn Pet Resort and Daycare

• United States
• Ranching

• Team Leader/Front Desk

  • May 2019 - Oct 2019

  o Check in /out any boarding/daycare animals and verify everything listed as part of their reservation o Answer any incoming calls/emails as well as monitor the computer program for service requests o Maintain a clean and safe environment for all by following procedures o Supervise dog play groups to ensure the activity is safe and that healthy play styles are being used o Complete daily tasks as instructed by supervisors o Provide guidance and structure for other team members as well as work as a team on certain tasks o Dose out medications properly and in a timely manner o Make sure day is moving progressively and according to daycare/boarding plan o Reconcile the finances and money drawer at end of shifts as well as deliver daily reports Show less



St. Boni Pet Hospital

• United States
• Veterinary Services

• Veterinary Assistant/Receptionist

  • Apr 2018 - May 2019

  o Provided fear free trained assistance to vet techs and doctors during appointments, prior to surgeries and preparation for patients to go home while using proper holding techniques o Kept the facility an immaculate, sanitized environment throughout the day for patients and technicians (cleaned exam rooms after each use, kept drawers/tools fully stocked, general daily janitorial duties) o Checked in patients at the front desk and concluded their accounts at the end of each visit o Made daily phone call reminders to clients and answered any incoming calls to the best of my abilities o Took care of our boarder clients throughout each eventful day and, when scheduled to, on weekends while also doing a deep cleansing of the building Show less



Dunn County Humane Society

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Animal Caregiver

  • Aug 2016 - May 2017

  oSanitized and arranged cat/dog kennels daily as well as monitored the animals’ overall health oAdministered daily medications, helped with blood draws, shots, and other animal maintenance such as nail trims, ear cleaning, bathing, etc. oTransferred homeless animals in our care to loving homes by assessing adoption applications and going through the adoption process with potential adopters oProvided customer service to local citizens and potential adopters over the phone and in person regarding our animals and available services/programs/events oMaintained a hygienic and orderly facility by following cleaning procedures and organizing regularly; duties included laundry, dishes, sweeping, mopping, etc. oFilled out intake reports for incoming strays and surrenders, including overall health examinations Show less



Waggin' Tails Doggie Daycare

• United States
• Ranching

• Dog Daycare Supervisor

  • Jul 2015 - May 2017

  oSupervised dog interactions to ensure a safe environment oParticipated and assisted with puppy training classes oObserved different dog behavior signs to prevent aggressive interactions and interfered when needed oInteracted with dog owners when collecting and returning the dogs oAnswered phone calls and scheduled grooming appointments oAssisted with dog grooming, bathing, and nail trims oEnsured a clean and healthy environment for dog play oSupervised dog interactions to ensure a safe environment oParticipated and assisted with puppy training classes oObserved different dog behavior signs to prevent aggressive interactions and interfered when needed oInteracted with dog owners when collecting and returning the dogs oAnswered phone calls and scheduled grooming appointments oAssisted with dog grooming, bathing, and nail trims oEnsured a clean and healthy environment for dog play


Trinity Equestrian Center Llc
• United States
• Individual and Family Services
• 1 - 100 Employee
• Intern

  • May 2016 - Aug 2016


Menomonie Family Restaurant

• United States
• Restaurants

• Busser/Hostess

  • Sep 2014 - May 2015

  Sat guests according to seating/table arrangements with a positive attitude Interacted and socialized with customers regularly Accomplished goals in a team-oriented style Used problem-solving skills to provide excellence service Assisted servers with any help they needed Answered phone calls and scheduled reservations Cleaned tables after use to ensure a clean and healthy environment Sat guests according to seating/table arrangements with a positive attitude Interacted and socialized with customers regularly Accomplished goals in a team-oriented style Used problem-solving skills to provide excellence service Assisted servers with any help they needed Answered phone calls and scheduled reservations Cleaned tables after use to ensure a clean and healthy environment



Kohl's Department Stores

• United States
• 1 - 100 Employee

• Sales Associate

  • Jun 2014 - Aug 2014

  Interacted with and assisted customers in a professional manner Organized clothing layout on store floor Kept the fitting rooms clean and presentable Returned unwanted clothing to their designated shelves and racks Interacted with and assisted customers in a professional manner Organized clothing layout on store floor Kept the fitting rooms clean and presentable Returned unwanted clothing to their designated shelves and racks



Beanie's Kitchen

• United States
• Restaurants

• Barista

  • Jan 2013 - Jun 2014

  Contributed to important event planning Created and sold Starbucks drinks and placed food orders Helped make and distribute Beanie’s Kitchen pizzas Sold concession stand candies and snacks and Annie’s Frozen Yogurt Maintained a clean and professional environment Contributed to important event planning Created and sold Starbucks drinks and placed food orders Helped make and distribute Beanie’s Kitchen pizzas Sold concession stand candies and snacks and Annie’s Frozen Yogurt Maintained a clean and professional environment