Experience

Gulf Coast Air & Hydraulics, Inc.

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Service Manager Assistant

  • Sep 2022 - Present

  • Assisted with inside sales working closely with the parts and machine sales team as well as handling any parts being received for repair. • Created spreadsheets for services that are completed and in process resulting in optimal upkeep with data entry. • Ensures that service KPIs (relating to efficiency, productivity, and customer satisfaction) are constantly met. • Assisted with inside sales working closely with the parts and machine sales team as well as handling any parts being received for repair. • Created spreadsheets for services that are completed and in process resulting in optimal upkeep with data entry. • Ensures that service KPIs (relating to efficiency, productivity, and customer satisfaction) are constantly met.



Orkin

• United States
• Consumer Services
• 700 & Above Employee

• Office Administrator

  • Dec 2021 - Sep 2022

  • Ensured accounts payable / receivable, invoicing records, collections and bank deposits were accurately kept and organized using ServSuite software. • Used expert knowledge of office management software to increase office efficiency by 10% using a result driven approach and managing to decrease collections by 60%. • Managed the team to see that tasks were completed on time with high quality results while supporting fellow staff to ensure efficient office operations. • Provided sales and service to existing or potential clients as well as scheduling or rescheduling any appointments. Show less



Alabama Orthopaedic Clinic, P.C.

• United States
• Medical Practices
• 1 - 100 Employee

• Medical Records Specialist

  • Oct 2019 - Dec 2021

  • Responsible for release and validation of information requests for medical records while following HIPPA regulations. • Manages all medical record documentation both physical and in electronic records system. • Utilizing excel for charting purposes as well as performing other clerical duties as needed • Responsible for release and validation of information requests for medical records while following HIPPA regulations. • Manages all medical record documentation both physical and in electronic records system. • Utilizing excel for charting purposes as well as performing other clerical duties as needed