Kaitlyn Matthews
Assistant Executive Director at The Second Step- Claim this Profile
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Bio
Experience
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The Second Step
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Assistant Executive Director
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Jul 2022 - Present
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Quality Improvement Coordinator
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Oct 2021 - Jul 2022
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NFI Massachusetts, Inc.
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United States
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Individual and Family Services
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1 - 100 Employee
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Program Director
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Jun 2020 - Oct 2021
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The Second Step
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Director of Youth and Prevention Programs
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Jul 2018 - Jun 2020
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Housing Advocate
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Jul 2017 - Jun 2018
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AIDS Action Committee
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Young Adult Stabilization Advocate
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Apr 2016 - Jun 2017
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New Reach, Inc.
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United States
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Non-profit Organizations
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1 - 100 Employee
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CAN Family Navigator
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Jan 2016 - Apr 2016
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Case Manager
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Feb 2015 - Jan 2016
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Residential Aid
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Apr 2014 - Jan 2015
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Macy's
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United States
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Retail
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700 & Above Employee
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Michael Kors Sales Specialist
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Mar 2013 - Jul 2014
Made a connection with customers in order to ascertain their needs, provided quality and efficient service, worked with a cash register, assisted customers with opening Macy's credit card accounts, set up floor plans with the Visual team Made a connection with customers in order to ascertain their needs, provided quality and efficient service, worked with a cash register, assisted customers with opening Macy's credit card accounts, set up floor plans with the Visual team
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Biagi Bros., Inc.
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United States
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Warehousing and Storage
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1 - 100 Employee
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Billing Clerk
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May 2012 - Aug 2012
Scheduled appointments for customers, billed and sent them invoices Created an efficient system of determining fuel consumption per tractor Utilized numerous scheduling systems and billing systems, Lynx and AX Scheduled appointments for customers, billed and sent them invoices Created an efficient system of determining fuel consumption per tractor Utilized numerous scheduling systems and billing systems, Lynx and AX
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Six Flags
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United States
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Entertainment Providers
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700 & Above Employee
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Ride Operator
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May 2011 - Aug 2011
Provided a friendly and safe atmosphere for the guests Answered any questions and concerns Ensured safety by adhering to and demonstrating proper safety protocol Provided a friendly and safe atmosphere for the guests Answered any questions and concerns Ensured safety by adhering to and demonstrating proper safety protocol
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Education
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Southern New Hampshire University
Master of Science - MS, Organizational Leadership -
Boston University
Master of Science (M.S.), Criminal Justice and Corrections -
University of New Haven
Bachelor's, Criminal Justice - BS