Kaitlyn Madden

Assistant to Head of Accounting at Select Model Management
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Location
Chicago, Illinois, United States, US

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Experience

    • United Kingdom
    • Advertising Services
    • 100 - 200 Employee
    • Assistant to Head of Accounting
      • Mar 2023 - Present

      • Distribute bi-weekly paychecks at high-fashion agency in 4 markets (Chicago, Atlanta, Miami, LA), totaling $200k • Input direct deposit data for automation before payday, saving ~10 hours of work time weekly • Assist in writing collections emails to clients, recovering over $180k in overdue invoices since March 2023 • Build client relationships with dozens of brands and 100s of talent, models, and influencers • Distribute bi-weekly paychecks at high-fashion agency in 4 markets (Chicago, Atlanta, Miami, LA), totaling $200k • Input direct deposit data for automation before payday, saving ~10 hours of work time weekly • Assist in writing collections emails to clients, recovering over $180k in overdue invoices since March 2023 • Build client relationships with dozens of brands and 100s of talent, models, and influencers

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Communications Coordinator | Operations Coordinator
      • Oct 2021 - Nov 2022

      Managed operations for American College of Veterinary Pathologists (ACVP) in collaboration with the Executive Director and Education Manager. Supported Board of Directors, 20+ committees, and the College’s 2500+ active members by leading and managing projects and writing and distributing various communications. • Wrote copy and managed email calendar to distribute 93 email campaigns to over 5000 contacts collectively, resulting in over 180,000 emails sent • Developed and distributed… Show more Managed operations for American College of Veterinary Pathologists (ACVP) in collaboration with the Executive Director and Education Manager. Supported Board of Directors, 20+ committees, and the College’s 2500+ active members by leading and managing projects and writing and distributing various communications. • Wrote copy and managed email calendar to distribute 93 email campaigns to over 5000 contacts collectively, resulting in over 180,000 emails sent • Developed and distributed inaugural newsletter opened by over 60% of recipients monthly, consequently increasing X and Instagram follower counts by 10% from May 2022 to October 2022 • Maintained organization website and job board of 1000+ positions in midst of veterinarian shortage, increasing visibility of current positions by 10x • Created and edited dozens of custom web pages in HTML, and developed 7 Survey Monkey polls, database queries, and custom forms to ensure accurate information for 2500+ active membership records • Served as Veterinary Pathology journal point of contact to SAGE to ensure accurate and efficient distribution of 2000+ academic journals • Supported 9 Board of Directors and 20+ committees by creating and managing Teams channels, scheduling internal and external Teams meetings, taking meeting minutes, and maintaining confidential governance materials and bylaws • Acted as liaison to 30+ universities and veterinary medicine training programs to coordinate logistics for 2 annual conferences • Wrote 10+ team operations process documents determining staff responsibilities and ensuring efficient membership approvals and workflows Show less Managed operations for American College of Veterinary Pathologists (ACVP) in collaboration with the Executive Director and Education Manager. Supported Board of Directors, 20+ committees, and the College’s 2500+ active members by leading and managing projects and writing and distributing various communications. • Wrote copy and managed email calendar to distribute 93 email campaigns to over 5000 contacts collectively, resulting in over 180,000 emails sent • Developed and distributed… Show more Managed operations for American College of Veterinary Pathologists (ACVP) in collaboration with the Executive Director and Education Manager. Supported Board of Directors, 20+ committees, and the College’s 2500+ active members by leading and managing projects and writing and distributing various communications. • Wrote copy and managed email calendar to distribute 93 email campaigns to over 5000 contacts collectively, resulting in over 180,000 emails sent • Developed and distributed inaugural newsletter opened by over 60% of recipients monthly, consequently increasing X and Instagram follower counts by 10% from May 2022 to October 2022 • Maintained organization website and job board of 1000+ positions in midst of veterinarian shortage, increasing visibility of current positions by 10x • Created and edited dozens of custom web pages in HTML, and developed 7 Survey Monkey polls, database queries, and custom forms to ensure accurate information for 2500+ active membership records • Served as Veterinary Pathology journal point of contact to SAGE to ensure accurate and efficient distribution of 2000+ academic journals • Supported 9 Board of Directors and 20+ committees by creating and managing Teams channels, scheduling internal and external Teams meetings, taking meeting minutes, and maintaining confidential governance materials and bylaws • Acted as liaison to 30+ universities and veterinary medicine training programs to coordinate logistics for 2 annual conferences • Wrote 10+ team operations process documents determining staff responsibilities and ensuring efficient membership approvals and workflows Show less

    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Copywriter
      • Feb 2021 - Jun 2021

      • Wrote 40+ articles for Indeed.com Career Guide to reach 1000s of readers globally through strategic SEO copywriting • Pitched articles to editorial team that resulted in multiple 4 and 5-star reviews from Indeed.com editorial team • Collaborated with editors and implemented feedback to adhere to client's style and tone guidelines

    • Resume Reviewer
      • Dec 2020 - Jun 2021

      • Proofread over 1040 resumes for Indeed.com by providing screen-recorded feedback based on job seekers’ needs

    • Acting Social Media Assistant
      • Sep 2019 - Aug 2020

      • Created original marketing materials using Canva while following branding guidelines • Scheduled social media posts using Buffer to distribute content across X, Facebook and Instagram for 3 quarters • Monitored post engagement by recording accounts’ monthly analytics to increase engagement across platforms

    • Student Office Manager | Head Writing Center Tutor
      • Apr 2018 - Aug 2020

      • Scheduled 250 tutors for 2 writing center offices on 2 campuses for 9 consecutive quarters • Developed and facilitated 6 unique professional development/tutoring workshops • Acted on Operations team to plan and facilitate 2 all-staff orientations for 150+ participants • Increased number of writing tutor applications by 25% in 2019, interviewing over 160 applicants

    • Receptionist
      • Jan 2017 - Aug 2020

      • Provided administrative support by scheduling appointments in-person, over the phone, and online via email and instant chat • Demonstrated excellent customer service by responding to writers’ questions with a positive attitude and in a timely manner • Recorded and updated appointments in respective daily Google spreadsheets to send writers’ feedback accordingly

    • Peer Writing Tutor
      • Apr 2016 - Aug 2020

      • Provided feedback for over 500+ writers through brainstorming and proofreading their writing • Shared resources in-person and online for writers to adhere to project objectives • Copy edited 3 policy manuals and faculty writing projects with editorial team

    • United States
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Summer Promotions Intern
      • May 2017 - Sep 2017

      • Organized promotional materials and contest prizes according to winners’ addresses to accurately distribute prizes • Composed and scheduled text messages for radio contest winners while adhering to station’s branding guidelines • Promoted Chicagoland radio stations by tabling at five concerts and events weekly to increase brand awareness • Organized promotional materials and contest prizes according to winners’ addresses to accurately distribute prizes • Composed and scheduled text messages for radio contest winners while adhering to station’s branding guidelines • Promoted Chicagoland radio stations by tabling at five concerts and events weekly to increase brand awareness

Education

  • DePaul University
    Master of Arts - MA, Communication and Media; Media and Cinema Studies
    2018 - 2020
  • DePaul University
    Bachelor of Arts - BA, Communication and Media Studies
    2015 - 2019
  • DePaul University
    Bachelor of Arts - BA, Public Relations and Advertising
    2015 - 2019

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