Kaitlyn Coles

Digital Marketing Manager at Select Your Tickets
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Contact Information
us****@****om
(386) 825-5501
Location
Victoria, British Columbia, Canada, CA
Languages
  • English -
Skills

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Credentials

  • Social Marketing Certification
    Hootsuite
    Jun, 2017
    - Nov, 2024
  • Google Analytics for Beginners
    Google Analytics Academy
    Mar, 2017
    - Nov, 2024

Experience

  • Select Your Tickets
    • Canada
    • Entertainment Providers
    • 1 - 100 Employee
    • Digital Marketing Manager
      • Jul 2023 - Present

      Responsibilities: E-Commerce Optimization, Website Content, Email Marketing, Social Media Marketing, Content Writing, Copy Editing, and Reporting.Software/ Programs: WordPress, Hootsuite, Google Analytics, Skype, Microsoft Office 365 (Teams, Outlook, Word, Excel, OneDrive, PowerPoint, OneNote, SharePoint, Yammer), Paciolan (Reserved Seat Ticketing, eCommerce, PAC Mail, eQuery Reporting), Cheetah Digital, and Oracle Eloqua Marketing Automation.

    • Digital Marketing Coordinator
      • Jun 2019 - Jul 2023

      Responsibilities: E-Commerce Optimization, Website content, email marketing, social media marketing, content writing, copy editing, and reporting.Software/ Programs: WordPress, Hootsuite, Google Analytics, Skype, Microsoft Office 365 (Teams, Outlook, Word, Excel, OneDrive, PowerPoint, OneNote, SharePoint, Yammer), Paciolan (Reserved Seat Ticketing, eCommerce, PAC Mail, eQuery Reporting), Cheetah Digital, and Oracle Eloqua Marketing Automation.

    • Administrative & Digital Marketing Coordinator
      • Jan 2018 - Jun 2019

      Responsibilities: Monthly financial reports, invoicing, supervising administrative staff, content writing, copy editing of web and print media, social media marketing, email marketing, paid digital ads, and digital marketing reporting.Software/ Programs: Hootsuite, Google Analytics, Skype, Microsoft Office 365 (Teams, Outlook, Word, Excel, OneDrive, PowerPoint, OneNote, SharePoint, Yammer), Paciolan (Reserved Seat Ticketing, PAC Mail, eQuery Reporting, Digital Marketing Campaigns), and Cheetah Digital. Show less

    • Administrative Assistant & Social Media Specialist
      • Sep 2015 - Jan 2018

      Responsibilities: Scheduling and maintaining financial reports, invoicing, mailing, bank deposits, account reconciliation, petty cash reconciliation, supply ordering, content writing, copy editing of web and print media, social media marketing, and digital marketing reporting.Software/ Programs: Hootsuite, Google Analytics, Skype, Microsoft Office 365 (Outlook, Word, Excel, OneDrive, PowerPoint, OneNote, SharePoint, Yammer), and Paciolan (Reserved Seat Ticketing, eQuery Reporting).

  • Purtzki Transitions Inc.
    • Canada
    • Real Estate
    • 1 - 100 Employee
    • Administrative & Marketing Services
      • Jan 2021 - Sep 2022

      Administrative & Marketing services including CRM management, email correspondence, valuation reports, social media marketing, email marketing, website content, print advertising, content writing and copy editing. Software/ Programs: Microsoft Office 365 (Outlook, Word, Excel, OneDrive, OneNote), Zoho CRM, Zoho Campaigns, WordPress, Hootsuite, Mailchimp and Google Analytics. Administrative & Marketing services including CRM management, email correspondence, valuation reports, social media marketing, email marketing, website content, print advertising, content writing and copy editing. Software/ Programs: Microsoft Office 365 (Outlook, Word, Excel, OneDrive, OneNote), Zoho CRM, Zoho Campaigns, WordPress, Hootsuite, Mailchimp and Google Analytics.

  • Nickel Bros House Moving Ltd
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Office Administrator
      • Jun 2020 - Jan 2021

      Responsibilities: Answering phones, preparing documents, accounts payable and receivable, payroll tracking, email correspondence, maintaining spreadsheets, filing, scheduling, customer information management, posting website listings, email marketing campaigns, and project tracking. Software/ Programs: Zoho Office Suite (CRM & Campaigns), Smartsheet, Microsoft Office (Outlook, Word, Excel), WordPress, and Sage ERP. Responsibilities: Answering phones, preparing documents, accounts payable and receivable, payroll tracking, email correspondence, maintaining spreadsheets, filing, scheduling, customer information management, posting website listings, email marketing campaigns, and project tracking. Software/ Programs: Zoho Office Suite (CRM & Campaigns), Smartsheet, Microsoft Office (Outlook, Word, Excel), WordPress, and Sage ERP.

  • Total Pet Group
    • Kelowna, British Columbia, Canada
    • Administrative Assistant
      • Mar 2014 - Aug 2015

      Responsibilities: Email correspondence, data entry, reporting, purchase order processing, accounts receivable reconciliation, accounts payable, payroll assistance, inventory control, supply ordering, shipping and receiving. Software/ Programs: Microsoft Office (Outlook, Word, Excel) and Sage ERP. Responsibilities: Email correspondence, data entry, reporting, purchase order processing, accounts receivable reconciliation, accounts payable, payroll assistance, inventory control, supply ordering, shipping and receiving. Software/ Programs: Microsoft Office (Outlook, Word, Excel) and Sage ERP.

Education

  • Okanagan College
    Diploma in Writing and Publishing
    2010 - 2012
  • Okanagan College
    1st Year Business Diploma
    2009 - 2010
  • University of British Columbia - Okanagan Campus
    1st Year Bachelor of Arts
    2007 - 2008
  • Rutland Senior Secondary
    British Columbia Certificate of Graduation
    2004 - 2007

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