Kaitlyn Cates
Systems Administrator at The First National Bank of Central Texas- Claim this Profile
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Bio
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Experience
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The First National Bank of Central Texas
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United States
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Banking
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1 - 100 Employee
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Systems Administrator
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Aug 2015 - Present
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Disaster Recovery planning and testing. Tier II support Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Disaster Recovery planning and testing. Tier II support
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First National Bank of Central Texas
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United States
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Banking
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1 - 100 Employee
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Desktop Engineer
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May 2013 - Present
As a Desktop Engineer, I assist over a 100+ end users with daily desktop support and troubleshooting. I maintain documentation for our infrastructure's design and processes. Maintain and implement new IT security policies and procedures. Assist in user/hardware movement and branch relocations. Responsible for tracking hardware and software inventory. Assist in many of the bank's operational projects.
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Teller
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Jul 2011 - Sep 2013
My daily responsibilities include: assisting customer’s daily needs (deposits, withdrawals, transfers, cashier’s checks, and so on). Providing excellent customer service. Opening and closing duties. Upholding customer confidentiality and The OCC and Federal Regulations.
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Central Baptist Church of Hillsboro
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United States
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Sound/Video Engineer
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Jan 2012 - Sep 2013
Primary responsibilities included operating projection software, and managing lights. Main video technique for Christmas musicals and special events. Learned to work in a fast paced environment. This increased my skill to assess problematic situations and find solutions quickly. Primary responsibilities included operating projection software, and managing lights. Main video technique for Christmas musicals and special events. Learned to work in a fast paced environment. This increased my skill to assess problematic situations and find solutions quickly.
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Education
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Mclennan Community College
Associate's degree, Information Systems and Applications