Kaitlyn Cartwright

Farm Market Team Member at 21 Acres Center for Local Food and Sustainable Living
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Contact Information
us****@****om
(386) 825-5501
Location
Woodinville, Washington, United States, US

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Experience

    • United States
    • Farming
    • 1 - 100 Employee
    • Farm Market Team Member
      • Apr 2020 - Present

  • Savor Seattle Food Tours
    • Greater Seattle Area
    • Guest Services Manager
      • Jun 2019 - Sep 2019

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Event Coordinator
      • Aug 2018 - Apr 2019

      • Managed event logistics, including all needs for seating, staging, AV equipment, food/beverage, registration check-in, and front desk coverage. • Served as the main point of contact for client events ranging from 5 to 1,000 attendees. (E.g. Google, Hulu, Starbucks & Facebook) • Monitored and proactively responded to needs of event organizers and guests throughout the duration of the event. • Built and maintained relationships with vendors while coordinating event logistics. • Oversaw up to 10 events or meetings per day while simultaneously troubleshooting any client issues. • Confidently spoke to the general mission of Galvanize and its core offerings, with strong ability to convert interested guests into leads by directing them to the appropriate team member. • Worked closely with teammates and Event Manager to streamline new processes on the Galvanize Campus and in Google Drive. Show less

    • Guest Services Specialist
      • Feb 2015 - Dec 2018

      •Fielded questions regarding tour offerings and year to date closed over 500 bookings.• Maintained 80 partner relationships and ensured their needs were met.• Conducted daily phone calls to tour partners to notify them of upcoming tour headcounts and changes.• Communicated with third party vendors such as Expedia, Viator, Victoria Clipper and placed bookings.• Managed inventory of tour supplies and stocking for partner products.• Acted as operational support for the tour guides and tour partners.• Replied to Yelp and TripAdvisor reviews daily to ensure five-star rating status.• Answered phone calls and took reservations from guests.• Handled refund and rescheduling requests from guests via phone.• Restocked brochures at tour partner locations throughout the downtown Seattle area. Show less

    • Private Events Assistant
      • May 2016 - Dec 2016

      • Partnered with operations team, guides, 3rd party vendors and 50+ small business partners to leadhundreds of unique recruiting and teambuilding events for groups of 2-150+ employees at topcompanies including Amazon, University of Utah, Bill & Melinda Gates Foundation, Microsoft, andSouthwest Airlines.• Served as inside sales support for Sales Manager, handled periodic customer service requests, salesinquiries and attended networking events to build strategic relationships with vendors.• Helped to close over 100 deals.• Identified, created and implemented streamlined processes to improve department productivityincluding department’s first training manual.• Engaged with clients - general public, corporations (e.g. Facebook, Gates Foundation) andorganizations (e.g. Visit Seattle, Port of Seattle) - via phone and email, and in person.• Maintained data integrity and workflows in CRM.• Prepared materials for tours, including routing, dietary needs and guide instructions.• Created contracts and processed payments Show less

  • OSU Beaver Yearbook
    • Corvallis, OR
    • Assistant to the Editor
      • 2013 - 2014

      Promoted the yearbook around campus using social media and other advertising tactics. Created social media channels (Twitter, Facebook) that led to an increase in presence around Oregon State University and in sales. Creatively wrote stories to entice readers. Promoted the yearbook around campus using social media and other advertising tactics. Created social media channels (Twitter, Facebook) that led to an increase in presence around Oregon State University and in sales. Creatively wrote stories to entice readers.

  • Prism Magazine
    • Corvallis, OR
    • Member of the Art and Literary Review Board
      • 2013 - 2014

      Collaborated with other members to decide which art and literature pieces were to be displayed in magazine. Distributed Prism Magazine around Oregon State University campus. Helped to set up events for the board such as poetry readings around campus. Collaborated with other members to decide which art and literature pieces were to be displayed in magazine. Distributed Prism Magazine around Oregon State University campus. Helped to set up events for the board such as poetry readings around campus.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Receptionist
      • 2009 - 2014

      Prioritized files, mail, e-mail, faxes and phone calls. Effectively organized workplace environment. Ensured that customer calls were accurately and efficiently transferred to employees. Prioritized files, mail, e-mail, faxes and phone calls. Effectively organized workplace environment. Ensured that customer calls were accurately and efficiently transferred to employees.

  • Self-Employed
    • Woodinville, WA
    • Childcare Provider
      • 2012 - 2013

      Responsible for supervising two children. Transported children to extracurricular activities. Provided childcare while parents were working and organized activities for children. Responsible for supervising two children. Transported children to extracurricular activities. Provided childcare while parents were working and organized activities for children.

Education

  • Oregon State University
    Bachelor's Degree, New Media Communications
    2010 - 2014
  • University of Washington
    Certificate, Nonprofit Management
    2019 - 2020

Community

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