Experience

Peerless Beverage Company

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Receptionist/Customer Service

  • May 2018 - Present

   Answer multiple line phone system and assisted callers or routed calls to the appropriate department  Manage inbound and outbound guests  Process delivery orders via telephone  Provide customers with created invoices and track outstanding balances  Answer multiple line phone system and assisted callers or routed calls to the appropriate department  Manage inbound and outbound guests  Process delivery orders via telephone  Provide customers with created invoices and track outstanding balances



GLOBAL CONCENTRATE INC

• United States
• Food & Beverages
• 1 - 100 Employee

• Logistics Specialist

  • Jul 2017 - May 2018

  • Manage all imported containers to designated warehouse located throughout the country • Implemented all documents and reports to be shared through utilization of google documents • Created and manage an inventory system for warehouses located throughout the country • Created operations workflow for warehouses owned by Global Concentrate • Processed all outbound and inbound paperwork • Provide customers with created invoices and track outstanding balances • Process all customer and operation bills • Received contracts from customers • Created release orders with assignment of inventory • Set up delivery appointments in and out of the United States • Provide and oversees release orders received by designated warehouses • Attended a conference held by the leads manufacturing and trading companies in the juice industry



Avenue Stores, LLC

• United States
• Retail Apparel and Fashion
• 100 - 200 Employee

• Co Store Manager

  • Aug 2016 - Jul 2017

  • Assisted the Retail Store Manager in planning and implementing strategies to attract customers. • Assisted in maximizing overall sales performance and profitability of the store. • Monitored and maintain store inventory. • In control of store operations, merchandising standards, sales, and service as well as supervision of all associates. • Contributed to team effort by accomplishing related results as needed. • Assisted the Retail Store Manager in planning and implementing strategies to attract customers. • Assisted in maximizing overall sales performance and profitability of the store. • Monitored and maintain store inventory. • In control of store operations, merchandising standards, sales, and service as well as supervision of all associates. • Contributed to team effort by accomplishing related results as needed.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Retail Sales Lead

  • Jun 2015 - Dec 2015

  • Developed and attain customer sales objectives and metrics. • Handled all administrative aspects of the sale including accepted customer payments, filed the completed orders, and processed transactions into the database. • Maintained knowledge of competitive offers and provided market feedback to management regarding local competition as well as product and service promotions. • Provided consistent execution of an extraordinary customer retail experience to every customer. • Developed and attain customer sales objectives and metrics. • Handled all administrative aspects of the sale including accepted customer payments, filed the completed orders, and processed transactions into the database. • Maintained knowledge of competitive offers and provided market feedback to management regarding local competition as well as product and service promotions. • Provided consistent execution of an extraordinary customer retail experience to every customer.



Bed Bath & Beyond

• United States
• Retail
• 700 & Above Employee

• Customer Service/ Floor Associate

  • Aug 2013 - Sep 2015

  • Executed daily priorities, leading other store associates in the absence of store manager, and assistant managers. • Answered multiple line phone system and assisted callers or routed calls to the appropriate department. • Assisted all customers with store purchases, gift registrations, shipping orders locally and nationally. • Provided product knowledge to customers through the features, values, and benefits of each product. • Executed of seasonal and/or monthly changes to the specific store planogram.