Kaitlin Tarver
Traffic Manager and Accounting at Alliance One Advertising, Inc- Claim this Profile
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Bio
Credentials
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Life, Health, and Accidental Insurance Producer
Louisiana Department of InsuranceAug, 2008- Oct, 2024
Experience
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Alliance One Advertising, Inc
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United States
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Advertising Services
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1 - 100 Employee
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Traffic Manager and Accounting
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Aug 2014 - Present
• Assign all creative projects and deadlines to designers, manage schedules and follow projects from start to finish • Proof and communicate all client revisions to the designer• Maintain client and vendor relationships; answer calls with questions regarding accounts payable/receivable or status of any project.• Prepare client invoices, monitor all payments, receive incoming & outgoing invoices, reconcile books, entering all in QuickBooks, make daily deposits, issue checks to vendors, process payroll, prepare compilation reports, close accounts at the end of an accounting period• Complete revisions in Adobe Creative Cloud to help with designers’ workload• Managing all large fulfillment orders, including supplies, assembly and shipping• Find specialty items for clients based on their needs and budget
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CenturyLink
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Offline Support Representative
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Dec 2012 - Jul 2014
• Answered inquiries and determined the optimum course of action to best suit the customer by clarifying desired information; researching, locating, and providing information in a fast paced, heavy call volume environment.• Processed orders placed by existing and new customers on the CenturyLink website for standard service as well as PRISM TV and DIRECTV. Researched and checked credit to see if customer had any past due accounts and called customers to take deposits if one was required.• Located and corrected errors on accounts, also notified customers of any changes on their order, or if we were not able to provide the service requested.• Mentored and trained new hires as well as current employees on various functions in the Queues and Dotcom department.• As a Team Lead Go-To I handled escalated calls from customer service representatives and was available for floor assistance to representatives for information resulting in escalation prevention.
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Goff Family
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United States
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Nanny
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Aug 2011 - May 2012
• Live-in nanny that provided around-the-clock care for two young boys (12 and 5), raised by their grandfather • Tutored middle school child, diagnosed with ADHD and helped raise his grade by two letter grades • Getting children up and dressed for school, and ready for bed • Planning and preparing healthy meals for children•.Transporting children to and from school, appointments and other activities • Live-in nanny that provided around-the-clock care for two young boys (12 and 5), raised by their grandfather • Tutored middle school child, diagnosed with ADHD and helped raise his grade by two letter grades • Getting children up and dressed for school, and ready for bed • Planning and preparing healthy meals for children•.Transporting children to and from school, appointments and other activities
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Monjunis Italian Cafe
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United States
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Restaurants
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1 - 100 Employee
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Server
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Apr 2011 - Aug 2011
• Multi-tasked by serving seated guests, entering orders on computer, and operating as a cashier for departing customers during the restaurant’s busy lunch and dinner hours•Trained new servers• Improved communication skills by resolving customer complaints • Multi-tasked by serving seated guests, entering orders on computer, and operating as a cashier for departing customers during the restaurant’s busy lunch and dinner hours•Trained new servers• Improved communication skills by resolving customer complaints
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State Farm
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United States
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Insurance
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700 & Above Employee
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Office Representative
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May 2006 - Jul 2010
• Conducted telemarketing calls to prospect new business through leads generated from State Farm website, also made past due payment follow up calls• Took insurance payments and managed daily transactions as well as kept financial record of daily deposits• Assisted customers with their insurance needs and recommended insurance type for purchase, quoted new and existing clients. Responded to questions from existing policyholders and general public regarding availability, eligibility, coverages, transfers, billing clarification, payment plans and procedures, claims submissions procedures and status.• Performed bookkeeping and banking; processed accounts payable & employee payroll.• Inspected homes for homeowner’s insurance applications and inspected policyholder homes for renewals of homeowner’s insurance
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Education
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2019 - 2021
University of Louisiana at Monroe
Bachelor's degree, Psychology -
2006 - 2011
University of Louisiana at Monroe
General Business, Insurance and Risk Management, Sociology -
2002 - 2006
St. Frederick High School
High School
Community
