Kaitlin Lee
HR Business Partner at Doyle Security Systems, Inc.- Claim this Profile
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English Native or bilingual proficiency
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Japanese Elementary proficiency
Topline Score
Bio
Amanda Thau
I have worked with Kaitlin as colleagues in the same office and as partners within different offices at RIT. When an issue occurs, I am continually impressed with her ability to work with staff members to identify the root cause of the issue and then present an actionable solution. I often collaborate with her regarding administrative matters and her attention to detail is astounding. If she finds an error in a system or with a process she presents the feedback in a constructive manner and identifies solutions and next steps. When we worked in the same department Kaitlin was not afraid to step in and offer support and assistance during peak activity times. She shows tremendous initiative, often volunteering to help or move things forward without being asked. She embodies the phrase "lifelong learner" and seeks out new knowledge through online trainings, professional development sessions, ad-hoc assignments, and the accomplishment of her Masters degree while working full time. She has also shown tremendous leadership in the Golisano College through her roles on committees focused on staff recognition, training, and development.
Amanda Thau
I have worked with Kaitlin as colleagues in the same office and as partners within different offices at RIT. When an issue occurs, I am continually impressed with her ability to work with staff members to identify the root cause of the issue and then present an actionable solution. I often collaborate with her regarding administrative matters and her attention to detail is astounding. If she finds an error in a system or with a process she presents the feedback in a constructive manner and identifies solutions and next steps. When we worked in the same department Kaitlin was not afraid to step in and offer support and assistance during peak activity times. She shows tremendous initiative, often volunteering to help or move things forward without being asked. She embodies the phrase "lifelong learner" and seeks out new knowledge through online trainings, professional development sessions, ad-hoc assignments, and the accomplishment of her Masters degree while working full time. She has also shown tremendous leadership in the Golisano College through her roles on committees focused on staff recognition, training, and development.
Amanda Thau
I have worked with Kaitlin as colleagues in the same office and as partners within different offices at RIT. When an issue occurs, I am continually impressed with her ability to work with staff members to identify the root cause of the issue and then present an actionable solution. I often collaborate with her regarding administrative matters and her attention to detail is astounding. If she finds an error in a system or with a process she presents the feedback in a constructive manner and identifies solutions and next steps. When we worked in the same department Kaitlin was not afraid to step in and offer support and assistance during peak activity times. She shows tremendous initiative, often volunteering to help or move things forward without being asked. She embodies the phrase "lifelong learner" and seeks out new knowledge through online trainings, professional development sessions, ad-hoc assignments, and the accomplishment of her Masters degree while working full time. She has also shown tremendous leadership in the Golisano College through her roles on committees focused on staff recognition, training, and development.
Amanda Thau
I have worked with Kaitlin as colleagues in the same office and as partners within different offices at RIT. When an issue occurs, I am continually impressed with her ability to work with staff members to identify the root cause of the issue and then present an actionable solution. I often collaborate with her regarding administrative matters and her attention to detail is astounding. If she finds an error in a system or with a process she presents the feedback in a constructive manner and identifies solutions and next steps. When we worked in the same department Kaitlin was not afraid to step in and offer support and assistance during peak activity times. She shows tremendous initiative, often volunteering to help or move things forward without being asked. She embodies the phrase "lifelong learner" and seeks out new knowledge through online trainings, professional development sessions, ad-hoc assignments, and the accomplishment of her Masters degree while working full time. She has also shown tremendous leadership in the Golisano College through her roles on committees focused on staff recognition, training, and development.
Credentials
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Inclusive Leadership
LinkedInNov, 2020- Oct, 2024 -
Confronting Bias: Thriving Across Our Differences
LinkedInOct, 2020- Oct, 2024 -
Diversity, Inclusion, and Belonging
LinkedInOct, 2020- Oct, 2024 -
Human Resources: Payroll
LinkedInOct, 2020- Oct, 2024 -
Talent Management
LinkedInOct, 2020- Oct, 2024 -
Building High-Performance Teams
LinkedInMay, 2020- Oct, 2024 -
Remote Work Foundations
LinkedInMay, 2020- Oct, 2024
Experience
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Doyle Security Systems, Inc.
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United States
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Security and Investigations
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1 - 100 Employee
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HR Business Partner
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Mar 2022 - Present
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HR Executive Assistant
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Mar 2021 - Mar 2022
Implement process improvements across multiple areas of operations, including new hire & onboarding procedures, personnel record management, and Enterprise fleet management for approximately 100 vehicles. Conduct needs assessments to identify root causes of problems within different departments or work teams. Make recommendations for short and long term interventions to resolve any ongoing issues. Participate in strategic planning, specifically to find ways to ensure the business stays financially strong. Make ongoing contributions to specialized task force focused on improving data intake and analysis. Proactively recruit candidates for key roles to create a healthy pipeline for hard-to-fill positions. Lead and and co-organize employee engagement activities and community outreach & fundraising events.
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Rochester Institute of Technology
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United States
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Higher Education
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700 & Above Employee
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Sr. Staff Specialist
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Mar 2019 - Mar 2021
In addition to responsibilities previously held as Sr. Staff Assistant: Serve as key support staff for the Graduate Program Director - screen and process graduate applications, serve as contact for graduate students looking to defend their capstones, process all paperwork for graduate students.
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Administrative Advising Support Specialist
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Feb 2019 - May 2019
Recruit, interview, and hire new ambassadors, plan and coordinate events and tours, run meetings, and supervise the IGM Student Ambassador team. Worked additional 10 hours / week supporting advising team during multiple maternity leaves by outreaching to non-enrolled students, tracking change of program applicants, answering student enrollment, co-op, graduation, and other misc. questions, and assisting with all steps of certification process.
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Sr. Staff Assistant
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Mar 2018 - Feb 2019
Chair of the GCCIS Staff Recognition Committee, coordinating with 5 others to develop programs that create more opportunities for staff to be highlighted and rewarded for their hard work. Also organize college-wide events and manage the budget. Maintain confidentiality while processing a large volume of student records. Utilize Peoplesoft applications to monitor and modify student records. Recruit, hire, train, and supervise a team of front office workers, holding appraisal meetings every term and disciplinary meetings as necessary.Monitor payroll, using Kronos WFC, for the front office team. Serve as backup for department-wide sign-offs.
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Staff Assistant
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Aug 2016 - Mar 2018
Provide administrative support for the faculty, staff, and students within the department, and additional support as needed for department and Institute-level initiatives and events. Request and approve room reservations for students, faculty, and other staff. Register students, communicate grading requirements, and assign & post grades for co-ops each semester.Serve as key support staff for the Graduate Program Director - screen and process graduate applications, coordinate graduate student mixers, serve as contact for grad students looking to defend their capstones. Assist with student needs with inquiries, forms, and the processing of records. Keep up on department curriculum and process all incoming credit articulation. Collaborate with department, Dean's office, corporate sponsors, and other universities to organize and run department competitions. Create and maintain content for the CSEC website.Interview, hire, train, and create schedules each semester for student workers.Provide quality customer service to students, faculty, and other members of the RIT community.
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Research and Marketing Intern
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May 2016 - Aug 2016
Work with the Interactive Games and Media office, Admissions, and Alumni Relations to design and populate the IGM alumni databaseDevelop marketing and communication plansDiscover and analyze patterns within alumni data
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IGM Office Assistant
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Aug 2014 - Aug 2016
Streamlined graduate application screening process to make it more clear, efficient, and fair Created the process for maintaining student records within a digital database. Comfortable scanning, auditing, and faxing. Oversaw student worker training and day-to-day operations.Utilize the Microsoft Office Suite, Outlook to schedule appointments and send emails, and a multi-line phone to transfer people to necessary departments and answer questions about RIT, the Interactive Games and Media office, or the Game Design and New Media majors and help anyone who comes into the office for advising or other assistance.
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Notetaker
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Sep 2012 - May 2016
Record lecture notes during class for the NTID (National Technical Institute for the Deaf) students. Also communicate with deaf students through interpreters if they need help with locating or understanding the notes.
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Rover.com
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United States
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Consumer Services
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700 & Above Employee
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Dog Walker
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Jun 2018 - Dec 2019
I love taking care of dogs of all sizes and breeds. I provide 30 minute walks and drop-ins, and offer house sitting services for owners who are going out of town. I have built trust with high-anxiety rescue dogs and have experience training dogs and horses. I love taking care of dogs of all sizes and breeds. I provide 30 minute walks and drop-ins, and offer house sitting services for owners who are going out of town. I have built trust with high-anxiety rescue dogs and have experience training dogs and horses.
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DialAmerica
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Sirius XM Sales Representative
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Aug 2016 - Mar 2017
Exceeded goals when making outbound renewal sales calls on behalf of our clients, selling subscriptions to existing SiriusXM Radio Subscribers. Exceeded goals when making outbound renewal sales calls on behalf of our clients, selling subscriptions to existing SiriusXM Radio Subscribers.
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Self-Employed
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Real Estate
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1 - 100 Employee
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Tutor
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Jun 2014 - Aug 2014
Taught basic Japanese grammar and vocabulary to help student begin learning Japanese before going on a trip to Tokyo. Created lesson plans for each week, assigned homework, and conducted quizzes to monitor progress. Taught basic Japanese grammar and vocabulary to help student begin learning Japanese before going on a trip to Tokyo. Created lesson plans for each week, assigned homework, and conducted quizzes to monitor progress.
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Education
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Rochester Institute of Technology - Saunders College of Business
Master's Degree, Human Resource Development -
Rochester Institute of Technology
Bachelor's Degree, International/Global Studies -
Kanazawa Institute of Technology
Japanese Studies, A -
Regis Jesuit High School