Experience

Green River

• Software Development
• 1 - 100 Employee

• Technical Project Manager

  • Feb 2022 - Present



Reach Out and Read

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director of Operations and Business Systems

  • Aug 2018 - Feb 2022

  ● Optimized user experience and programmatic scalability by analyzing user and business system needs and collaborating with Executive Leadership to align and create organizational strategy.● Partner with external vendors to manage the Finance, HR, VOIP Phones, Zoom Conference Software, Salesforce CRM, programmatic database, and Learning Management (LMS) systems.● Manged 3 large-scale ($50,000+) and 5-7 medium-scale ($10,000-$49,999) information system improvement projects annually all with a focus of aligning organizational strategy and creating collaboration within a complex network of 30+ regional offices.● Manage all data protection and privacy concerns and requirements as Data Administrator for programmatic database and Salesforce CRM fundraising database.● Provide data analysis bi-annually and recommend shifts to organizational strategy to prioritize sustainable growth and consistent quality for 6100+ programs locations.● Work in collaboration with educational experts to disseminate online trainings to over 34,000 Medical Providers with a focus on user experience.● Manage the IT department budget (within Operations department) of $600,000 annually. Conducts, in cooperation with the CEO and COO, analysis and execution of technology strategy for the organization within a 5-year strategic plan.● Manage the procurement and maintenance of all IT equipment while also troubleshooting IT requests nationwide.

• Information Systems Manager

  • Jul 2017 - Aug 2018

  Supporting IS Strategy, IS Operations, Database Administration, Data Analysis, IS Equipment Management, Regional Support, and Technical Support at the site level. Duties include:● Project Manager for the transition from SQL/Access database to Ruby on Rails web-application and PostgreSQL backend - $550,000 budget and 100,000+ stakeholders. ● Provides data and technical assistance to national center staff, 60+ regional office staff, and over 2000 program locations. This includes the creation of step-by-step manuals for all users and leading webinar-based trainings for users of various skill-levels.● Data Analyst for national program data. ● Conducts, in cooperation with the CEO, analysis and execution of technology strategy for the organization within a 5-year strategic plan. ● Project Manager for all programs, special projects, and systems changes – focus on Agile management methodology with consideration for Change Management psychology. ● Manages purchasing and maintenance of hardware and software for national and regional offices through external technology vendor.

• Programs Systems and Database Administrator

  • Jan 2015 - Jun 2017

  ● Coordinated monthly new program site start-up process (approximately 50 applications/ month)● Supported the National Centers communication efforts with affiliated regional offices and program sites. ● Supported the maintenance and presentation of Reach Out and Read programmatic data. ● Database Administrator of custom built web-based database as well as additional Microsoft Access database. ● Acted as Project Manager for national and regional grants, ensuring that programmatic deliverables were met on time.



Greater Boston PFLAG

• Administrator and Programs Associate

  • Dec 2012 - Dec 2014

  ● Executed a database migration from ROI Solutions to Salesforce NPSP.● Auction Chair of annual fundraiser with a fundraising goal of $500,000. ● Coordinated and participated in 250+ educational programs annually with 100+ volunteers in 200+ schools and organizations. ● Acted as administrator of Salesforce donor database, A/R, A/P, Human Resources, Payroll Administrator and book-keeper through the Quickbooks Online Platform. Assisted licensed auditors in the preparation of 990 and annual financial statements. ● Acted as Executive Assistant to Interim-CEO and Executive Director. ● Managed website, G Suite, Salesforce, and Constant Contact systems.



Grassroots Campaigns

• Political Organizations
• 100 - 200 Employee

• National Numbers Analyst

  • Sep 2011 - Dec 2012

  ● Analyzed data based on a multitude of ranges and contexts, providing connection between canvass results, the national office, and non-profit clients. This included analysis of monetary canvass results as well as GOTV work for the Obama 2012 campaign.● Assisted in the payroll and cashiering process for 1000+ employees nationally.● Monitored budgets to company nationally and in 30+ individual regional offices.● Worked on a team with 2-5 other Directors to run the Boston Regional Canvass Office for 3 months. This included duties such as general office management, training of new employees, canvassing for 4 different progressive non-profit organizations, and being the Lead Director for the Freedom to Marry Campaign in