Kaitlin Henderson

Chronic Care Management Coordinator at Hatfield Medical Group
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Contact Information
us****@****om
(386) 825-5501
Location
Mesa, Arizona, United States, US
Languages
  • English -

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Bio

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Chronic Care Management Coordinator
      • Aug 2017 - Present

      Currently as a Chronic Care Coordinator I am given the opportunity to provide additional resources to patients who are in need; by outreaching patients weekly and monthly. This allows us to build a personal relationship along with providing better quality and care.

    • Front Office
      • Aug 2017 - Present

      Responsibilities as front office staff included; greeting patients, checking in and checking out patients, providing patients' summaries to providers, taking patient phone calls; along with multitasking faxes and scheduling appointments.

    • Patient Care Coordinator
      • Apr 2017 - Aug 2017

      Processed all incoming referrals from referring doctors’ offices. Keep track of conversions from the referrals on spreadsheets for end of the month data. Reached out to referring doctors’ offices and met at family practices for information on referring patients to our facility. Created patient charts, called patients, and scheduled all referred patients. Reviewing all insurance was verified and authorizations were submitted prior to appointment schedules. Help set up a brand new vascular clinic. New account set-ups with vendors, ordering all products, stocking and replenishing product. Reviewing all new hire applications. Scheduling new hire interviews. Submitting all new hire paperwork. Scheduling staff for procedure days. Reporting on behalf of staff to the Director of Nursing. Assisted Director of Nursing on any front office tasks that were needed. Show less

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Pain Management Scheduler
      • Jan 2017 - Apr 2017

      As a Scheduler my responsibilities included scheduling patients, messaging providers for any patient needs or concerns, faxing and emailing other medical offices. Also outreaching to patients for upcoming appointments. This role required answering multiple phone lines along with multitasking other office duties. As a Scheduler my responsibilities included scheduling patients, messaging providers for any patient needs or concerns, faxing and emailing other medical offices. Also outreaching to patients for upcoming appointments. This role required answering multiple phone lines along with multitasking other office duties.

    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Accounts Payable Specialist
      • Jan 2015 - Jan 2017

      Processed all invoices. Inputted and verified all coding and allocations. Posted transactions to accounts and books. Issued checks to ensure vendor payment. Maintained accounts payable data. Reconciled accounts payable reports. Researched discrepancies. Balanced vendor statements.

    • Accounts Payable Specialist
      • Jan 2015 - Jan 2017

      Processed all invoices. Inputted and verified all coding and allocations. Posted transactions to accounts and books. Issued checks to ensure vendor payment. Maintained accounts payable data. Reconciled accounts payable reports. Researched discrepancies. Balanced vendor statements.

    • Billing Coordinator
      • 2013 - 2015

      Responsible for daily billing of claims for all carriers. Monitored and distributed APN reports. Communicated billing trends to manager. Prepared spreadsheets and analysis for carrier and claim meetings.

    • Patient Account Representative
      • 2012 - 2013

      Processed patient payments. Accessed patient encounters. Opened customer balance inquiries. Created reports and patient payment plans. Disputed bankruptcy right-offs. Performed patient phone calls.

    • Billing Clerk
      • 2011 - 2012

      Sorted incoming office mail. Billed secondary insurance claims. Submitted and received faxes for all insurance representatives. Ordered office supplies.

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Key Holder
      • 2010 - 2011

      Trained employees in store products. Created and held orientations for new employees. Assisted manger in counting of cash drawer, closing and opening.

    • Bridal Consultant
      • 2009 - 2010

      Set appointments for bride registries. Created registries for wedding guests. Ran and completed reports for store numbers. Participated in gift wrapping.

Education

  • Chandler/Gilbert Community College
    Associate's degree, General Studies
    2011 - 2017
  • Desert Ridge High School
    High School, 9-12
    2005 - 2010
  • Chandler/Gilbert Community College
    Associate's degree, General Studies

Community

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