Kaitlin Gaffney

Library Access and User Engagement Manager at Rock Valley College
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Contact Information
us****@****om
(386) 825-5501
Location
Rockford, Illinois, United States, US

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Credentials

  • GarageBand: Podcasting
    LinkedIn
    Aug, 2019
    - Oct, 2024
  • Substitute Teacher (Illinois)
    -

Experience

  • Rock Valley College
    • United States
    • Higher Education
    • 300 - 400 Employee
    • Library Access and User Engagement Manager
      • Jan 2022 - Present

      Supervise Circulation Coordinator & oversee access operations including circulation, reserves, stacks, resource sharing, technology, equipment, & facilities. Develop and implement campus-wide and community activities & programs to increase library awareness, increase use of services/resources/facilities, improve user experience, & contribute to student learning & success. Design, implement, & maintain a dynamic, digital user experience via library webpages, libguides, tutorials, social media platforms,& other media and marketing strategies to reach and engage users. Develop and deliver Instruction& Training across disciplines & modes of course delivery in collaboration with librarians, faculty, & other departments. Serve as a Liaison to assigned academic departments and student support units to promote and facilitate use of library resources and technologies, ensure collections meet instructional and user needs, and expand awareness, discovery, and adoption of affordable texts& Open Educational Resources. Coordinate with key college offices & departments, faculty, and student groups to have appropriate college materials saved & sent to the Archives & maintain continuing liaison with each to ensure consistent receipt. Receive and evaluate materials to determine origin, importance, & condition for inclusion in the Archives collection. Implement and maintain an Archives collections management system to preserve, organize, & digitize all forms of Archive materials for ease of access. Assist patrons in accessing the Archives by conducting research to fulfill requests & retrieving information & materials as needed. Determine budget needs for all areas of responsibility & manage expenditures. Share in standard librarian duties of reference, instruction, collection development/maintenance, faculty communication, assessment, & assist in Circulation and other library departments Show less

  • Shorter University
    • United States
    • Higher Education
    • 200 - 300 Employee
    • Public and Online Services Librarian
      • Apr 2020 - Jan 2022

      -Manage all aspects of Livingston Library and Price Learning Center stacks: Investigate publication growth patterns to accommodate predicted MLL future growth patterns of collection and plan for growth accordingly. -Collect, maintain, and analyze collection use statistics -Maintain various Library Libguides. -Gather data for IPEDS/Accreditation reports.Assist in the editing on the Library webpage. -Process academic reserves. -Over the library Social Media: Create content; Manage staff privileges; and Analyze audience interactions. Show less

  • Emory University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Library Specialist
      • Jan 2015 - Apr 2020

      • Provide general circulation assistance • Serve as head of circulation in the absence of Head of Access Services • Create/implement procedures to increase efficiency and accuracy • Compile and analyze statistics for collection use, growth, shelving and repair and produce statistical and narrative reports • Identify stacks space problems; plan and supervise shifting and discard projects, including investigating publication growth patterns and prediction of future growth patterns • Hire, train, schedule, supervise and evaluate student workers • Evaluate patrons' needs and determine circulation privileges, run reports and perform database cleanup on Law patron database using OPUS or other appropriate databases Show less

  • Northwestern University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Library Assistant
      • Dec 2013 - Jan 2015

      • Supervise and train student employees • Assist patrons over the phone, online and in person withvarious library queries • Maintain statistics on patron totals, reference data, and general circulation & Interlibrary Loan activity. • Assist with lending side of Interlibrary Loan as needed • Co-Coordinator of library staff relations program. Focused on artistic direction. Compile and dispatch patron notices Spearhead the streamlining of the library way-finding system • Assist in various shifting, organizational, and creative projects • Provide patrons with general reference assistance in the absence of the reference desk staff • Assist patrons with the use of the library catalogues • Collaborate with team members on the development of a more efficient shifting strategy. • Enforce access policies • Upload materials onto the SSRN website • Maintain library collection • Provide minor technical support in the absence of IT staff. • Spearhead the streamlining of circulation desk and work area organization • Design instructional handouts and signs to assist patrons with library navigation Show less

  • Loyola University Chicago
    • United States
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • Oct 2013 - Aug 2014

      Utilize a variety of library databases and collections ranging from historical databases to the Rare Books Collection Assist in research on the impact the Space/Information Age had on the Catholic Church and society as a whole. Utilize a variety of library databases and collections ranging from historical databases to the Rare Books Collection Assist in research on the impact the Space/Information Age had on the Catholic Church and society as a whole.

  • Cudahy Library
    • Graduate Supervisor
      • Aug 2012 - Dec 2013

      Provide library patrons with minor technical support when IT support staff was not available • Provide library patrons with reference and research assistance in person, over the phone and online • Assist patrons with the use of the library catalogs Supervise the running of the circulation desk in lieu of full time staff members • Assist in the supervision and training of undergraduate student workers • Serve as acting supervisor on weekends and overnight shifts Show less

  • Elmhurst University
    • United States
    • Higher Education
    • 500 - 600 Employee
    • Student Assistant
      • Aug 2010 - Jul 2012

      • Organize calendars and schedules • Provide minor technical support • Assist in the planning of choir tours, performances, and retreats • Collaborate with various faculty and staff • Maintain, weed, and categorize collection in the choral music library • Organize calendars and schedules • Provide minor technical support • Assist in the planning of choir tours, performances, and retreats • Collaborate with various faculty and staff • Maintain, weed, and categorize collection in the choral music library

Education

  • University of Alabama at Birmingham
    Master of Library & Information Science - MLIS
    2016 - 2018
  • Loyola University Chicago
    Non-Degree Seeking Graduate Studies, Education
    2012 - 2014
  • Loyola University of Chicago
    Non-Degree Seeking Graduate Studies, Biblical Studies
    2012 - 2014
  • Elmhurst College
    B.A., Religion in Service
    2010 - 2012
  • Rock Valley College
    Associate's degree, Music Performance, General
    2008 - 2010

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