Experience

Translate.One

• United States
• Translation and Localization
• 1 - 100 Employee

• Project Manager

  • Mar 2021 - Present



TransPerfect

• United States
• Translation and Localization
• 700 & Above Employee

• Strategic Accounts Specialist

  • May 2018 - Feb 2021



One Planet Corporation

• United States
• Translation and Localization
• 1 - 100 Employee

• Freelance Project Management Consultant

  • Nov 2017 - May 2018

• Manager, Strategic Market Research, Localization

  • Nov 2014 - Oct 2017

  • Developed and expanded targeted mass email campaigns, increasing sales by over $500,000• Researched, implemented, and managed a new chat feature for company website, generating over $200,000 in sales• Managed timelines/content of follow-up email campaigns• Executed an automated marketing campaign using MailChimp to nurture prospects• Created new quotes and proposals, wrote and edited communications to clients and prospects, and managed the live chat feature of the company website

• Translation Project Manager

  • Jan 2014 - Oct 2015

  • Complete coordination of the translation process with a focus on quality, timeliness, and customer satisfaction: from reception of translation requests, quotation, file preparation, selection and management of resources, and quality control to final delivery and invoicing• Directed and provided support to worldwide translators, set project guidelines, coordinated team deliveries, supplied reference materials and fielded client questions, and ensured the most efficient cost and time management for projects of varying complexity and subject matter for up to 42 languages simultaneously• As a member of “Team HP,” coordinated hundreds of individual translations simultaneously for Hewlett Packard’s Printers and Personal Systems division and was the only team member to deliver 100% on schedule despite an overflow of nearly 6 million words in June 2014• Involved in recruiting, testing, and onboarding of new translation vendors and internal staff



Freelance

• Editor & Post-Translation DTP Artist

  • Apr 2016 - May 2018

  • Copyedit various prose and format documents and graphics that have been translated• Adobe InDesign, Illustrator, and Photoshop; Microsoft Office Suite • Copyedit various prose and format documents and graphics that have been translated• Adobe InDesign, Illustrator, and Photoshop; Microsoft Office Suite



Kosaido

• GIE Program (via Webster University)

  • Jun 2012 - Aug 2012

  • Japanese language only internship• Accompanied sales and marketing teams to on-site client visits and assisted sales representatives with client orders• Wrote reports in Japanese offering an exchange student’s perspective for company use • Japanese language only internship• Accompanied sales and marketing teams to on-site client visits and assisted sales representatives with client orders• Wrote reports in Japanese offering an exchange student’s perspective for company use



Truman State University

• United States
• Higher Education
• 700 & Above Employee

• Intermediate & Elementary Japanese Tutor

  • Aug 2009 - May 2012

  • Instructed students of elementary and intermediate Japanese in the required tutoring component of their language courses in a position typically reserved for native speakers• Assisted students in comprehending course material, learning new grammar structures, and reviewing old ones, while challenging them to think critically and engage in conversational practice• Maintained detailed records of student attendance and progress • Instructed students of elementary and intermediate Japanese in the required tutoring component of their language courses in a position typically reserved for native speakers• Assisted students in comprehending course material, learning new grammar structures, and reviewing old ones, while challenging them to think critically and engage in conversational practice• Maintained detailed records of student attendance and progress