Kaitlin Bentkowski

Research Analyst/Technical Writer at Jiva Consulting
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Contact Information
Location
Canada, CA
Languages
  • English -

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Experience

    • Canada
    • Education Administration Programs
    • 1 - 100 Employee
    • Research Analyst/Technical Writer
      • Sep 2021 - Present

    • Research Assistant
      • Jan 2020 - Present

      • Study design and implementation • Creating and submitting ethics applications• Creation of informed consent forms • Data monitoring, entry, cleaning, scoring, and analysis • Study design and implementation • Creating and submitting ethics applications• Creation of informed consent forms • Data monitoring, entry, cleaning, scoring, and analysis

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Student
      • Sep 2017 - Jun 2021

      Majoring in Psychology Majoring in Psychology

    • Quality Assurance Specialist and E-Learning Developer
      • Jul 2017 - Sep 2020

      • Designing and developing online web-based e-learning courses to client specifications • Understanding and implementing client needs• Working collaboratively with other team members to produce a superior product• Managing time and setting priorities with little to no supervision• Understanding and properly utilizing in-house software• Accurately reviewing products to ensure they are high quality and error-free • Designing and developing online web-based e-learning courses to client specifications • Understanding and implementing client needs• Working collaboratively with other team members to produce a superior product• Managing time and setting priorities with little to no supervision• Understanding and properly utilizing in-house software• Accurately reviewing products to ensure they are high quality and error-free

    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Student Research Assistant
      • Jul 2019 - Sep 2019

      • Data entry, organization, and analysis• Administrative support• Database and spreadsheet programs • Data entry, organization, and analysis• Administrative support• Database and spreadsheet programs

    • Canada
    • E-Learning Providers
    • 1 - 100 Employee
    • Team Lead
      • Jul 2014 - Mar 2017

      Performance management of a team of content developers Art direction Performance reviews, skill management, and conflict resolution Needs assessments for a variety of clients Managing the needs of both clients and internal departments at ICOM Managing project hours and budgets Implementing and improving process

    • Project Lead
      • Mar 2013 - Jul 2014

      Managing all aspects of a project including design and timelinesManaging workflow of myself and othersEnsuring products are high quality and meet or exceed client expectations

    • Content Developer
      • May 2011 - Mar 2013

      Designing e-learning courses to client and team lead specifications Understanding and implementing client needsWorking with other team members to produce a superior productManaging time effectively with little supervisionUnderstanding and properly utilizing in-house software

Education

  • University of Calgary
    Bachelor of Arts - BA, Psychology
    2018 - 2021
  • Southern Alberta Institute of Technology / SAIT
    Diploma, New Media
    2009 - 2011
  • Alberta College of Art and Design
    Art/Art Studies, General
    2006 - 2008

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