Academic Success Program (ASP) Fellow

• Jul 2022 - Present

Assisting first-year law students in developing the skills to succeed in their first-year courses. Assisting first-year law students in developing the skills to succeed in their first-year courses.

Summer Associate Law Clerk

• May 2022 - Aug 2022

Licensed Auto and Property Insurance Agent

• Jan 2021 - Apr 2021

Licensed Personal Lines Agent. Licensed in 48 states. Member Services Representative Sales agent Licensed Personal Lines Agent. Licensed in 48 states. Member Services Representative Sales agent

Customer Care Representative

• Jun 2019 - Oct 2019

• Responsible for all customer inquiries and questions • Provide excellent customer service at all times • Follow up to customer inquiries by taking specific action in a timely manner • Problem solve to help customers resolve issues on first call • Enters data from customers into various software programs • Responsible for all customer inquiries and questions • Provide excellent customer service at all times • Follow up to customer inquiries by taking specific action in a timely manner • Problem solve to help customers resolve issues on first call • Enters data from customers into various software programs

Legal Assistant

• Jun 2018 - Dec 2018

• Requesting medical records and medical bills throughout case • Inputting medical records and medical bills into case management database • File maintenance and organization • Verifying medical bill balances • Organizing client files in preparation for settlement demand • Requesting medical records and medical bills throughout case • Inputting medical records and medical bills into case management database • File maintenance and organization • Verifying medical bill balances • Organizing client files in preparation for settlement demand

Graduate Admissions Counselor

• Jan 2017 - Aug 2017

o Served as liaison between Keiser University and prospective online students o Communicated Admissions policies and Financial Aid o Promoted the quality of a KU education o Maintained communication via telephone and email with students throughout the recruitment process o Served as liaison between Keiser University and prospective online students o Communicated Admissions policies and Financial Aid o Promoted the quality of a KU education o Maintained communication via telephone and email with students throughout the recruitment process

Lead Teacher

• Jan 2014 - Jan 2017

• Administered new educational initiatives developed by Regional Center Director and Academic Manager • Counseled students on immigration policies related to their attendance, school transfer, and vacation requests • Managed academically-related concerns reported by students online or in person • Counseled students on the progress of their language acquisition • Administered placement exams and assigned students to their appropriate English level classes • Taught English classes at multiple proficiency levels

ESL/Civics Instructor

• Dec 2012 - Jul 2013

• Improved spoken and written English of IRC refugees and eligible permanent residents • Created lesson plans for ESL and US Civics class sessions • Successfully generated leads on potential students via phone and canvassing in targeted local communities • Improved spoken and written English of IRC refugees and eligible permanent residents • Created lesson plans for ESL and US Civics class sessions • Successfully generated leads on potential students via phone and canvassing in targeted local communities

ESL Instructor

• Jun 2011 - Jul 2011

• Volunteered as an ESL teacher for all ages and levels at a local community center • Assisted English teachers at a local primary school • Volunteered as an ESL teacher for all ages and levels at a local community center • Assisted English teachers at a local primary school

Country Liaison Officer for the Commonwealth Heads of Government Meeting 2009

• Jun 2009 - Nov 2009

• Liaised with ten (10) Commonwealth countries • Ensured entry requirements necessary for diplomatic officials to attend General Assembly and Bilateral meetings were met in a timely manner • Liaised with ten (10) Commonwealth countries • Ensured entry requirements necessary for diplomatic officials to attend General Assembly and Bilateral meetings were met in a timely manner

Summit Staff Assistant for the 5th Summit of the Americas

• Apr 2009 - Apr 2009

• Designed programs for youth summit participants • Chaperoned guest speakers attending meetings at the youth conference • Designed programs for youth summit participants • Chaperoned guest speakers attending meetings at the youth conference

Office Assistant (work study)

• Oct 2005 - Dec 2008

• Managed routine administrative duties at Dean of Student Affairs office • Managed routine administrative duties at Dean of Student Affairs office