Kaisa Koskela-Huotari
Assistant Professor at Stockholm School of Economics- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Full professional proficiency
-
Finnish Native or bilingual proficiency
-
Swedish Limited working proficiency
Topline Score
Bio
Marja Toivonen
Kaisa is an exceptionally productive and energetic young researcher. She has published four articles in high-level journals, written one book chapter, and there are six other papers in which work is in progress. Last year she was awarded with Highly Commended Paper of the Year in the Journal of Service Theory and Practice. Kaisa is well known in the community of service researchers. She has participated actively in scientific conferences (nine presentations) and been an ad-hoc reviewer for several journals. Her work experience includes project work at VTT Technical Research Centre of Finland and more theoretically oriented research work at the University of Hawai'i and Karlstad University. She has also teaching experience from several academic courses. While Kaisa's career development has been surprisingly rapid, even more importantly: she is a team player. I have been in several conferences and meetings together with her and seen how supportive she is towards other researchers. She is eager to comment and her comments are always trying to push the colleagues' efforts forward, encourage and raise academic curiosity. I warmly recommend Kaisa to academic or other research positions - she definitely has much to give to any work community.
Arto Wallin
I had privilege to work with Kaisa for several years in various research and customer projects. In her work Kaisa had very high work ethic. She doesn't just deliver what is promised, but always aims to provide best for the customers - often exceeding expectations. Passion and exceptional attitude of Kaisa is also very inspiring for the people around her. She motivates her co-workers to set the bar higher and encourages and supports them to achieve their goals. Kaisa has desire to continuously learning new things. Although she has gained very deep knowledge in specific academic areas, her strength is also the ability to see broader picture across different disciplines. Moreover, she can apply theoretical knowledge to solve complex real-life problems. Kaisa is exceptional talent and I highly recommend her for challenging R&D and management positions that require high performance, smooth co-operation and high commitment.
Marja Toivonen
Kaisa is an exceptionally productive and energetic young researcher. She has published four articles in high-level journals, written one book chapter, and there are six other papers in which work is in progress. Last year she was awarded with Highly Commended Paper of the Year in the Journal of Service Theory and Practice. Kaisa is well known in the community of service researchers. She has participated actively in scientific conferences (nine presentations) and been an ad-hoc reviewer for several journals. Her work experience includes project work at VTT Technical Research Centre of Finland and more theoretically oriented research work at the University of Hawai'i and Karlstad University. She has also teaching experience from several academic courses. While Kaisa's career development has been surprisingly rapid, even more importantly: she is a team player. I have been in several conferences and meetings together with her and seen how supportive she is towards other researchers. She is eager to comment and her comments are always trying to push the colleagues' efforts forward, encourage and raise academic curiosity. I warmly recommend Kaisa to academic or other research positions - she definitely has much to give to any work community.
Arto Wallin
I had privilege to work with Kaisa for several years in various research and customer projects. In her work Kaisa had very high work ethic. She doesn't just deliver what is promised, but always aims to provide best for the customers - often exceeding expectations. Passion and exceptional attitude of Kaisa is also very inspiring for the people around her. She motivates her co-workers to set the bar higher and encourages and supports them to achieve their goals. Kaisa has desire to continuously learning new things. Although she has gained very deep knowledge in specific academic areas, her strength is also the ability to see broader picture across different disciplines. Moreover, she can apply theoretical knowledge to solve complex real-life problems. Kaisa is exceptional talent and I highly recommend her for challenging R&D and management positions that require high performance, smooth co-operation and high commitment.
Marja Toivonen
Kaisa is an exceptionally productive and energetic young researcher. She has published four articles in high-level journals, written one book chapter, and there are six other papers in which work is in progress. Last year she was awarded with Highly Commended Paper of the Year in the Journal of Service Theory and Practice. Kaisa is well known in the community of service researchers. She has participated actively in scientific conferences (nine presentations) and been an ad-hoc reviewer for several journals. Her work experience includes project work at VTT Technical Research Centre of Finland and more theoretically oriented research work at the University of Hawai'i and Karlstad University. She has also teaching experience from several academic courses. While Kaisa's career development has been surprisingly rapid, even more importantly: she is a team player. I have been in several conferences and meetings together with her and seen how supportive she is towards other researchers. She is eager to comment and her comments are always trying to push the colleagues' efforts forward, encourage and raise academic curiosity. I warmly recommend Kaisa to academic or other research positions - she definitely has much to give to any work community.
Arto Wallin
I had privilege to work with Kaisa for several years in various research and customer projects. In her work Kaisa had very high work ethic. She doesn't just deliver what is promised, but always aims to provide best for the customers - often exceeding expectations. Passion and exceptional attitude of Kaisa is also very inspiring for the people around her. She motivates her co-workers to set the bar higher and encourages and supports them to achieve their goals. Kaisa has desire to continuously learning new things. Although she has gained very deep knowledge in specific academic areas, her strength is also the ability to see broader picture across different disciplines. Moreover, she can apply theoretical knowledge to solve complex real-life problems. Kaisa is exceptional talent and I highly recommend her for challenging R&D and management positions that require high performance, smooth co-operation and high commitment.
Marja Toivonen
Kaisa is an exceptionally productive and energetic young researcher. She has published four articles in high-level journals, written one book chapter, and there are six other papers in which work is in progress. Last year she was awarded with Highly Commended Paper of the Year in the Journal of Service Theory and Practice. Kaisa is well known in the community of service researchers. She has participated actively in scientific conferences (nine presentations) and been an ad-hoc reviewer for several journals. Her work experience includes project work at VTT Technical Research Centre of Finland and more theoretically oriented research work at the University of Hawai'i and Karlstad University. She has also teaching experience from several academic courses. While Kaisa's career development has been surprisingly rapid, even more importantly: she is a team player. I have been in several conferences and meetings together with her and seen how supportive she is towards other researchers. She is eager to comment and her comments are always trying to push the colleagues' efforts forward, encourage and raise academic curiosity. I warmly recommend Kaisa to academic or other research positions - she definitely has much to give to any work community.
Arto Wallin
I had privilege to work with Kaisa for several years in various research and customer projects. In her work Kaisa had very high work ethic. She doesn't just deliver what is promised, but always aims to provide best for the customers - often exceeding expectations. Passion and exceptional attitude of Kaisa is also very inspiring for the people around her. She motivates her co-workers to set the bar higher and encourages and supports them to achieve their goals. Kaisa has desire to continuously learning new things. Although she has gained very deep knowledge in specific academic areas, her strength is also the ability to see broader picture across different disciplines. Moreover, she can apply theoretical knowledge to solve complex real-life problems. Kaisa is exceptional talent and I highly recommend her for challenging R&D and management positions that require high performance, smooth co-operation and high commitment.
Experience
-
Stockholm School of Economics
-
Higher Education
-
300 - 400 Employee
-
Assistant Professor
-
Apr 2021 - Present
-
-
-
Karlstad University
-
Sweden
-
Research Services
-
200 - 300 Employee
-
Assistant Professor (universitetslektor) in Business Administration
-
Jul 2019 - Mar 2021
Researcher at CTF, Service Research Center Assistant Editor, AMS Review
-
-
Lecturer (universitetsadjunkt) in Business Administration
-
Apr 2018 - Jun 2019
-
-
PHD Student
-
Jan 2015 - Mar 2018
Research interests: Markets and marketing theory, Institutional theory, Innovation and Service-dominant logic Dissertation title: "The evolution of markets - a service ecosystems perspective" Main supervisor: Professor Per Skålén Co-supervisors: Professor Bo Edvardsson and Professor Stephen L. Vargo Opponent: Professor Hope Schau Evaluation committee: Professor Hans Kjellberg, Professor Fredrik Nordin and Professor Ann Bergman Teaching experience: - Lecturer in… Show more Research interests: Markets and marketing theory, Institutional theory, Innovation and Service-dominant logic Dissertation title: "The evolution of markets - a service ecosystems perspective" Main supervisor: Professor Per Skålén Co-supervisors: Professor Bo Edvardsson and Professor Stephen L. Vargo Opponent: Professor Hope Schau Evaluation committee: Professor Hans Kjellberg, Professor Fredrik Nordin and Professor Ann Bergman Teaching experience: - Lecturer in 'Advanced Service Management' course (Graduate/C-D level) - Lecturer in 'Value Creation through Service' course (Graduate/C-D level) - Lecturer in 'Business Marketing' course (Graduate/C-D level) - Lecturer in 'International Business Environment' (Undergraduate/A-B level) - Thesis supervisor (Graduate/C-D level) Professional service: - Ad Hoc Reviewer for Industrial Marketing Management, Journal of Business Research, Journal of Service Theory and Practice, Marketing Theory, Service Science, The Scandinavian Journal of Management and The Service Industries Journal. - Assistant Editor of SAGE Handbook of Service-Dominant Logic
-
-
-
VTT
-
Finland
-
Research Services
-
700 & Above Employee
-
Research Scientist
-
Nov 2008 - Mar 2017
Research Scientist in "Business renewal in organizations and networks" team. Job responsibilities: • Consulting companies in their innovation and co-design activities • Conducting research (literature review, research design, data collection, data analysis) • Disseminating research results through reports, presentations, blog posts etc. • Publishing research in academic conferences and journals • Preparing research applications • Managing small contract research… Show more Research Scientist in "Business renewal in organizations and networks" team. Job responsibilities: • Consulting companies in their innovation and co-design activities • Conducting research (literature review, research design, data collection, data analysis) • Disseminating research results through reports, presentations, blog posts etc. • Publishing research in academic conferences and journals • Preparing research applications • Managing small contract research projects • Sales meetings with potential customers Main projects: • Need for Speed – N4S (2014-2016). The objective of the programme is to give Finnish software intensive businesses the means to speed up their operations in the digital economy by reacting more quickly to changes in customer requirements or market conditions. • Experience data driven business - Koda (2014-2015) The aim of the project is to produce tools that help companies to harvest experience-related customer data. • Modularity in Business Services to Co-Create Value – ModuServ (2012-2014) The purpose of the project is to describe, analyse and evaluate how value is co-created in business services through modularity and collaborative business networks. • Cloud Software program (2010-2013) The program aims to significantly improve the competitive position of Finnish software intensive industry in global markets by concentrating on cloud technologies, customer understanding and user experience, operational efficiency and security research. • Social media supported indicators for user-driven innovation – SINDI (2010-2012) The goal of the project was to develop and validate indicators for measuring impact of user-driven ICT supported service innovation. • Information Technologies Supporting the Execution of Innovation Projects – ITEI (2008-2011) The project assisted software companies to understand new business opportunities offered by open innovation and Web 2.0 technologies and selecting the most appropriate innovation strategies. Show less Research Scientist in "Business renewal in organizations and networks" team. Job responsibilities: • Consulting companies in their innovation and co-design activities • Conducting research (literature review, research design, data collection, data analysis) • Disseminating research results through reports, presentations, blog posts etc. • Publishing research in academic conferences and journals • Preparing research applications • Managing small contract research… Show more Research Scientist in "Business renewal in organizations and networks" team. Job responsibilities: • Consulting companies in their innovation and co-design activities • Conducting research (literature review, research design, data collection, data analysis) • Disseminating research results through reports, presentations, blog posts etc. • Publishing research in academic conferences and journals • Preparing research applications • Managing small contract research projects • Sales meetings with potential customers Main projects: • Need for Speed – N4S (2014-2016). The objective of the programme is to give Finnish software intensive businesses the means to speed up their operations in the digital economy by reacting more quickly to changes in customer requirements or market conditions. • Experience data driven business - Koda (2014-2015) The aim of the project is to produce tools that help companies to harvest experience-related customer data. • Modularity in Business Services to Co-Create Value – ModuServ (2012-2014) The purpose of the project is to describe, analyse and evaluate how value is co-created in business services through modularity and collaborative business networks. • Cloud Software program (2010-2013) The program aims to significantly improve the competitive position of Finnish software intensive industry in global markets by concentrating on cloud technologies, customer understanding and user experience, operational efficiency and security research. • Social media supported indicators for user-driven innovation – SINDI (2010-2012) The goal of the project was to develop and validate indicators for measuring impact of user-driven ICT supported service innovation. • Information Technologies Supporting the Execution of Innovation Projects – ITEI (2008-2011) The project assisted software companies to understand new business opportunities offered by open innovation and Web 2.0 technologies and selecting the most appropriate innovation strategies. Show less
-
-
-
University of Hawaii at Manoa
-
United States
-
Higher Education
-
700 & Above Employee
-
Visiting Scholar
-
Aug 2013 - Aug 2014
Visiting Scholar working with Prof. Stephen L. Vargo at Shidler College of Business, University of Hawaii at Manoa. A transformative year filled with amazing co-workers and Service-Dominant (S-D) logic. Visiting Scholar working with Prof. Stephen L. Vargo at Shidler College of Business, University of Hawaii at Manoa. A transformative year filled with amazing co-workers and Service-Dominant (S-D) logic.
-
-
-
University of Oulu
-
Finland
-
Research Services
-
700 & Above Employee
-
Researcher
-
Aug 2007 - Oct 2008
Project researcher at the Department of Marketing. Main Project • UBILIFE (2007-2009). The project focused on the fundamental research problems of ubiquitous computing, developed novel ubi applications and business models.
-
-
Research assistant
-
Apr 2007 - Jul 2007
Research assistant at the Department of Marketing. Mainly working on my Master's thesis.
-
-
Education
-
2015 - 2018
Karlstad University
Doctor of Philosophy (Ph.D.) -
2003 - 2007
Oulun yliopisto / University of Oulu
Master of Science (M.Sc.) in Economics and Business Administration -
2006 - 2006
University of North Carolina at Greensboro
Community
