Experience

Herts Cars

• United Kingdom
• Taxi and Limousine Services
• 1 - 100 Employee

• Customer Service Department

  • Oct 2022 - Present

  •Raising support tickets to enable tracking and resolution of customer requests •Investigating and resolving customer complaints then closing support tickets •Maintaining a database of customer information Escalating inquiries to the appropriate team, when necessary •Checking product or service availability •Assisting customers with registration or account creation •Passing customer feedback onto the product or sales team to improve the organisation’s offerings •Raising support tickets to enable tracking and resolution of customer requests •Investigating and resolving customer complaints then closing support tickets •Maintaining a database of customer information Escalating inquiries to the appropriate team, when necessary •Checking product or service availability •Assisting customers with registration or account creation •Passing customer feedback onto the product or sales team to improve the organisation’s offerings



PLATFORM FINANCIAL SERVICES LIMITED

• United Kingdom
• Insurance
• 1 - 100 Employee

• Lead Generation Executive

  • Jul 2022 - Sep 2022

  • Research, track, maintain and update leads • Make outgoing calls to develop new business • Contact prospects to qualify leads • Direct email marketing to key clients and prospects • Research and maintain lead generation database • Conduct customer research • Conduct client or market surveys to obtain information about potential leads • Participate in the preparation of proposals and / or sales presentations • Provide accurate and timely information to management • Develop a strong knowledge of the company’s products and services in order to facilitate the sales process Show less



Sigma Properties & Marketing Pvt (Ltd)

• Pakistan
• Real Estate
• 1 - 100 Employee

• Sales Executive

  • Feb 2022 - Jun 2022

  •Conduct market research to identify selling possibilities and evaluate customer needs. •Actively seek out new sales opportunities through cold calling, networking and social media. •Set up meetings with potential clients and listen to their wishes and concerns. •Negotiate/close deals and handle complaints or objections •Collaborate with team members to achieve better results •Gather feedback from customers or prospects and share with internal teams •Conduct market research to identify selling possibilities and evaluate customer needs. •Actively seek out new sales opportunities through cold calling, networking and social media. •Set up meetings with potential clients and listen to their wishes and concerns. •Negotiate/close deals and handle complaints or objections •Collaborate with team members to achieve better results •Gather feedback from customers or prospects and share with internal teams



Self-employed

• Real Estate
• 1 - 100 Employee

• Online Tutor

  • Jan 2019 - Feb 2022

  •Motivates students to participate in their expectations for their classroom, given to them by their teacher of record. •Develops and implements strategies which lay the foundation for student success •Every lesson is personalized to student needs and includes current and relevant •Teach students one-to-one over zoom •Engage, challenge, and deliver instruction to students nationwide, based on their unique needs and circumstances through a unique medium of instruction. •Students are from all parts of the world Show less



Global School System

• Office Administrator

  • Oct 2020 - Jan 2022

  •Coordinate office activities and operations to secure efficiency and compliance to company policies •Supervise administrative staff and divide responsibilities to ensure performance •Managed agendas/travel arrangements/appointments etc. for the upper management •Managed phone calls and correspondence (e-mail, letters, packages etc.) •Support all the bookkeeping procedures •Created and updated records and databases •Coordinate office activities and operations to secure efficiency and compliance to company policies •Supervise administrative staff and divide responsibilities to ensure performance •Managed agendas/travel arrangements/appointments etc. for the upper management •Managed phone calls and correspondence (e-mail, letters, packages etc.) •Support all the bookkeeping procedures •Created and updated records and databases