Kailin Fang Gao
Customer Service Sales Representative at TMR Wireless Inc.- Claim this Profile
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English Full professional proficiency
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Mandarin Native or bilingual proficiency
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Cantonese Native or bilingual proficiency
Topline Score
Bio
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Experience
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TMR Wireless Inc.
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Canada
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Telecommunications
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1 - 100 Employee
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Customer Service Sales Representative
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Jun 2022 - Present
Telephone Sales Representative with sales experience in a variety of products and services seeking a position allowing the utilization and enhancement of my skills. Qualifications -Excellent understanding of sales tactics and marketing strategies. -Proficient in computer programs and data entry. -Great customer service skills. -Experience with telesales inbound sales and personal sales. -Exceptional communication skills with customers as well as coworkers and employers Ability to multitask and remain organized. -Capable of operating a multi-line phone system or switchboard. -Proven stability and loyalty to a company. Show less
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Front Desk Receptionist
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May 2022 - Present
Adaptable Front Desk Receptionist with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Qualifications -Customer service -Office administration -Bookkeeping -Schedule management -Office maintenance -Inventory and supply management Adaptable Front Desk Receptionist with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Qualifications -Customer service -Office administration -Bookkeeping -Schedule management -Office maintenance -Inventory and supply management
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Tai Ping Hsiang
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Canada
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Restaurants
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Customer Service Representative
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Dec 2019 - Jan 2022
- Reduced 70% of product complaint tickets by analyzing reports and identifying a major process bottleneck. - Received 95% positive customer survey results by maintaining and responding to all customer inquiries. - Reduced 70% of product complaint tickets by analyzing reports and identifying a major process bottleneck. - Received 95% positive customer survey results by maintaining and responding to all customer inquiries.
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Education
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Seneca College
Bachelor's degree, International Business -
Albert Campbell Collegiate Institute
High School Diploma