Experience

LRS Healthcare

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Senior Medical Recruiter Account Manager Nursing Division

  • Sep 2018 - Present

  Currently Recruiting RN's. Personal Accomplishments: Presidents Club in 2019, 2nd Top Recruiter in Company from 2019-2021, Top Recruiter Margin from 2020-2021 I currently recruit Top Talent for Nursing specialties. I help Registered Nurses (RN’s) in all specialties, LPN’s, Certified Surgical Technologists (CST’s) / Operating Room Techs (OR Tech), Home Health workers, and various other Acute Care and Sub-Acute caregivers find contract and travel assignments throughout the… Show more Currently Recruiting RN's. Personal Accomplishments: Presidents Club in 2019, 2nd Top Recruiter in Company from 2019-2021, Top Recruiter Margin from 2020-2021 I currently recruit Top Talent for Nursing specialties. I help Registered Nurses (RN’s) in all specialties, LPN’s, Certified Surgical Technologists (CST’s) / Operating Room Techs (OR Tech), Home Health workers, and various other Acute Care and Sub-Acute caregivers find contract and travel assignments throughout the United States. At LRS Healthcare, our Core Values are to be accountable, support one another, speak the truth, invest in our people, and foster an environment where people will accomplish their goals. We truly believe that as people taking care of people, together we can do anything. Prior : Sept 2018- Sept 2019 I recruited Top Talent for Allied Health, specifically for the Imaging specialties. I help Cath Lab Techs, Radiology Techs, Radiation Therapists, Ultrasound / Sonographers, Vascular Technologists, and Interventional Radiology professionals find contract and travel assignments throughout the United States. Show less Currently Recruiting RN's. Personal Accomplishments: Presidents Club in 2019, 2nd Top Recruiter in Company from 2019-2021, Top Recruiter Margin from 2020-2021 I currently recruit Top Talent for Nursing specialties. I help Registered Nurses (RN’s) in all specialties, LPN’s, Certified Surgical Technologists (CST’s) / Operating Room Techs (OR Tech), Home Health workers, and various other Acute Care and Sub-Acute caregivers find contract and travel assignments throughout the… Show more Currently Recruiting RN's. Personal Accomplishments: Presidents Club in 2019, 2nd Top Recruiter in Company from 2019-2021, Top Recruiter Margin from 2020-2021 I currently recruit Top Talent for Nursing specialties. I help Registered Nurses (RN’s) in all specialties, LPN’s, Certified Surgical Technologists (CST’s) / Operating Room Techs (OR Tech), Home Health workers, and various other Acute Care and Sub-Acute caregivers find contract and travel assignments throughout the United States. At LRS Healthcare, our Core Values are to be accountable, support one another, speak the truth, invest in our people, and foster an environment where people will accomplish their goals. We truly believe that as people taking care of people, together we can do anything. Prior : Sept 2018- Sept 2019 I recruited Top Talent for Allied Health, specifically for the Imaging specialties. I help Cath Lab Techs, Radiology Techs, Radiation Therapists, Ultrasound / Sonographers, Vascular Technologists, and Interventional Radiology professionals find contract and travel assignments throughout the United States. Show less



Maserati

• Italy
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Customer Relations Manager

  • Oct 2017 - Oct 2018

  Create a personalized experience that drive increased satisfaction, brand loyalty, service retention and profitability to the dealer. Acts as the customer advocate and brand ambassador, playing a crucial role in shaping the customer experience. Supporting all dealership operations, ensuring highest level of hospitality and personalized services. - Manages the needs of customers - Leverages CRM and dealer management systems to anticipate customer needs - Seamlessly step in to help… Show more Create a personalized experience that drive increased satisfaction, brand loyalty, service retention and profitability to the dealer. Acts as the customer advocate and brand ambassador, playing a crucial role in shaping the customer experience. Supporting all dealership operations, ensuring highest level of hospitality and personalized services. - Manages the needs of customers - Leverages CRM and dealer management systems to anticipate customer needs - Seamlessly step in to help sales and service teams A day to day life is bouncing from one task to the next including meet and greeting customers and escorting them to the area or employee their are in search of. Following up with all sales and service customers to ensure everything went flawless. Facilitating delivery or pick up of service or sales vehicles and also going to fetch these vehicles. I can answer sales phone calls and start the process of a vehicle search. I present vehicle features and can get the customer adjusted into their new vehicle. - Collaborates with management team to ensure good flow and service within the dealerships - Facilitates weekly meeting with department managers to discuss customer feedback and make moves on how to improve. Will detect operational gaps and recommends process optimization. - Serves as role model for desired staff behaviors in proper service etiquette. - Deal writing, negotiating and deal process and paperwork completion when needed. Can step into any situation and help the staff for flawless process. - Maintains customer centricity through ongoing training and mentoring of staff. - Step in for service manager's or adviser's when necessary - Field incoming service and sales calls when employee is not available - Be consistently in the loop in all aspects of dealership to ensure gaps are filled at all times Show less Create a personalized experience that drive increased satisfaction, brand loyalty, service retention and profitability to the dealer. Acts as the customer advocate and brand ambassador, playing a crucial role in shaping the customer experience. Supporting all dealership operations, ensuring highest level of hospitality and personalized services. - Manages the needs of customers - Leverages CRM and dealer management systems to anticipate customer needs - Seamlessly step in to help… Show more Create a personalized experience that drive increased satisfaction, brand loyalty, service retention and profitability to the dealer. Acts as the customer advocate and brand ambassador, playing a crucial role in shaping the customer experience. Supporting all dealership operations, ensuring highest level of hospitality and personalized services. - Manages the needs of customers - Leverages CRM and dealer management systems to anticipate customer needs - Seamlessly step in to help sales and service teams A day to day life is bouncing from one task to the next including meet and greeting customers and escorting them to the area or employee their are in search of. Following up with all sales and service customers to ensure everything went flawless. Facilitating delivery or pick up of service or sales vehicles and also going to fetch these vehicles. I can answer sales phone calls and start the process of a vehicle search. I present vehicle features and can get the customer adjusted into their new vehicle. - Collaborates with management team to ensure good flow and service within the dealerships - Facilitates weekly meeting with department managers to discuss customer feedback and make moves on how to improve. Will detect operational gaps and recommends process optimization. - Serves as role model for desired staff behaviors in proper service etiquette. - Deal writing, negotiating and deal process and paperwork completion when needed. Can step into any situation and help the staff for flawless process. - Maintains customer centricity through ongoing training and mentoring of staff. - Step in for service manager's or adviser's when necessary - Field incoming service and sales calls when employee is not available - Be consistently in the loop in all aspects of dealership to ensure gaps are filled at all times Show less



Porsche Cars North America

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Customer Experience Manager

  • Oct 2017 - Oct 2018

  Create a personalized experience that drive increased satisfaction, brand loyalty, service retention and profitability to the dealer. Acts as the customer advocate and brand ambassador, playing a crucial role in shaping the customer experience. Supporting all dealership operations, ensuring highest level of hospitality and personalized services. - Manages the needs of customers - Leverages CRM and dealer management systems to anticipate customer needs - Seamlessly step in to help… Show more Create a personalized experience that drive increased satisfaction, brand loyalty, service retention and profitability to the dealer. Acts as the customer advocate and brand ambassador, playing a crucial role in shaping the customer experience. Supporting all dealership operations, ensuring highest level of hospitality and personalized services. - Manages the needs of customers - Leverages CRM and dealer management systems to anticipate customer needs - Seamlessly step in to help sales and service teams A day to day life is bouncing from one task to the next including meet and greeting customers and escorting them to the area or employee their are in search of. Following up with all sales and service customers to ensure everything went flawless. Facilitating delivery or pick up of service or sales vehicles and also going to fetch these vehicles. I can answer sales phone calls and start the process of a vehicle search. I present vehicle features and can get the customer adjusted into their new vehicle. - Collaborates with management team to ensure good flow and service within the dealerships - Facilitates weekly meeting with department managers to discuss customer feedback and make moves on how to improve. Will detect operational gaps and recommends process optimization. - Serves as role model for desired staff behaviors in proper service etiquette. - Deal writing, negotiating and deal process and paperwork completion when needed. Can step into any situation and help the staff for flawless process. - Maintains customer centricity through ongoing training and mentoring of staff. - Step in for service manager's or adviser's when necessary - Field incoming service and sales calls when employee is not available - Be consistently in the loop in all aspects of dealership to ensure gaps are filled at all times Show less Create a personalized experience that drive increased satisfaction, brand loyalty, service retention and profitability to the dealer. Acts as the customer advocate and brand ambassador, playing a crucial role in shaping the customer experience. Supporting all dealership operations, ensuring highest level of hospitality and personalized services. - Manages the needs of customers - Leverages CRM and dealer management systems to anticipate customer needs - Seamlessly step in to help… Show more Create a personalized experience that drive increased satisfaction, brand loyalty, service retention and profitability to the dealer. Acts as the customer advocate and brand ambassador, playing a crucial role in shaping the customer experience. Supporting all dealership operations, ensuring highest level of hospitality and personalized services. - Manages the needs of customers - Leverages CRM and dealer management systems to anticipate customer needs - Seamlessly step in to help sales and service teams A day to day life is bouncing from one task to the next including meet and greeting customers and escorting them to the area or employee their are in search of. Following up with all sales and service customers to ensure everything went flawless. Facilitating delivery or pick up of service or sales vehicles and also going to fetch these vehicles. I can answer sales phone calls and start the process of a vehicle search. I present vehicle features and can get the customer adjusted into their new vehicle. - Collaborates with management team to ensure good flow and service within the dealerships - Facilitates weekly meeting with department managers to discuss customer feedback and make moves on how to improve. Will detect operational gaps and recommends process optimization. - Serves as role model for desired staff behaviors in proper service etiquette. - Deal writing, negotiating and deal process and paperwork completion when needed. Can step into any situation and help the staff for flawless process. - Maintains customer centricity through ongoing training and mentoring of staff. - Step in for service manager's or adviser's when necessary - Field incoming service and sales calls when employee is not available - Be consistently in the loop in all aspects of dealership to ensure gaps are filled at all times Show less



Fit to Smile Dental Company

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Hygiene Coordinator/Front Desk Receptionist

  • Oct 2016 - Oct 2017

  Answer incoming calls, schedule hygiene and restorative dental appointments , update insurance , take payments and explain bills, send X-rays and records when needed, check in and out patients for their appointments, financial planning, treatment planning, estimates for appointments, coordinate new patients, use dentrix system, fill the schedule when needed Answer incoming calls, schedule hygiene and restorative dental appointments , update insurance , take payments and explain bills, send X-rays and records when needed, check in and out patients for their appointments, financial planning, treatment planning, estimates for appointments, coordinate new patients, use dentrix system, fill the schedule when needed



Prestige Imports Porsche | Audi

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Delivery Specialist

  • Mar 2016 - Oct 2016

  My responsibilities include meeting with new Audi/ Porsche owners to help them understand everything within their new vehicle. I continually am up to date on any new technology on the vehicles. I set up all trial features that come with the new vehicles and host new owners clinics. I work in junction with the marketing team to make small technology video clips as well. I keep in touch and follow up with all clients to make sure their new vehicles are working properly and they understand… Show more My responsibilities include meeting with new Audi/ Porsche owners to help them understand everything within their new vehicle. I continually am up to date on any new technology on the vehicles. I set up all trial features that come with the new vehicles and host new owners clinics. I work in junction with the marketing team to make small technology video clips as well. I keep in touch and follow up with all clients to make sure their new vehicles are working properly and they understand everything within them. I send out after purchase emails to reach out and ensure we were able to exceed their expectations. I also call and follow up to make sure our survey was well understood and to make sure if they have any questions, that we can provide thorough answers for them. I continually check in and make sure our dealership is where we need to be on SSI score. We have continually hit our score goal every month. Show less My responsibilities include meeting with new Audi/ Porsche owners to help them understand everything within their new vehicle. I continually am up to date on any new technology on the vehicles. I set up all trial features that come with the new vehicles and host new owners clinics. I work in junction with the marketing team to make small technology video clips as well. I keep in touch and follow up with all clients to make sure their new vehicles are working properly and they understand… Show more My responsibilities include meeting with new Audi/ Porsche owners to help them understand everything within their new vehicle. I continually am up to date on any new technology on the vehicles. I set up all trial features that come with the new vehicles and host new owners clinics. I work in junction with the marketing team to make small technology video clips as well. I keep in touch and follow up with all clients to make sure their new vehicles are working properly and they understand everything within them. I send out after purchase emails to reach out and ensure we were able to exceed their expectations. I also call and follow up to make sure our survey was well understood and to make sure if they have any questions, that we can provide thorough answers for them. I continually check in and make sure our dealership is where we need to be on SSI score. We have continually hit our score goal every month. Show less



Stevinson Lexus

• Service Coordinator

  • Oct 2014 - Mar 2016

  My responsibilities included working with many common dealership scheduling systems. I answered multi- line phones, internet chats and emails from customers. We did follow ups on all services done at the dealer. I set up online service accounts for new clients and teach them to use it. I also organize a 300+ list of customers eligible for their Lexus services and call them for customer retention. I quote guests on repairs and coordinate valet services.

• Technology Specialist

  • Oct 2014 - Jul 2015

  My responsibilities included keeping up with the latest technology issues and changes in the Lexus vehicles. I also taught new owners of all ages how to work everything within their Lexus. I help set up trial memberships for certain features. I was available for each guest on my work cell phone to help with any issues arising. I conducted New Owners Classes once a month with a group of new owners. I continually was sent on training classes on new features and Lexus College. I kept in contact… Show more My responsibilities included keeping up with the latest technology issues and changes in the Lexus vehicles. I also taught new owners of all ages how to work everything within their Lexus. I help set up trial memberships for certain features. I was available for each guest on my work cell phone to help with any issues arising. I conducted New Owners Classes once a month with a group of new owners. I continually was sent on training classes on new features and Lexus College. I kept in contact with all clients with follow ups and email. I logged and used an Ipad for all deliveries of new Lexus vehicles.



Indulge Wine Bar

• United States
• Restaurants
• 1 - 100 Employee

• Waitress

  • Apr 2013 - Oct 2014

  Wine knowledge, high end entree's, sales of such, customer service, multi-tasking and professionalism. Wine knowledge, high end entree's, sales of such, customer service, multi-tasking and professionalism.