Kailey Smeltz, B.S., C.W.C.M.

Family Case Manager at Gulf Coast JFCS
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Contact Information
us****@****om
(386) 825-5501
Location
New Port Richey, Florida, United States, US

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Credentials

  • servsafe
    National Restaurant Association
    Apr, 2016
    - Nov, 2024

Experience

  • Gulf Coast JFCS
    • United States
    • Non-profit Organizations
    • 200 - 300 Employee
    • Family Case Manager
      • Feb 2021 - Present

      Certified Child Welfare Case Manager (CWCM). Managed a caseload of 9-14 families (20-40 children). Worked with Child Protective Investigators (CPI). Responsible for Safety Plans for child safety. Wrote Family Functioning Assessments (FFA). Created case plans for maintaining and strengthening families. Conducted home visits with families to provide services. Attended regular meetings regarding the family's progress in the Safe at Home program. Certified Child Welfare Case Manager (CWCM). Managed a caseload of 9-14 families (20-40 children). Worked with Child Protective Investigators (CPI). Responsible for Safety Plans for child safety. Wrote Family Functioning Assessments (FFA). Created case plans for maintaining and strengthening families. Conducted home visits with families to provide services. Attended regular meetings regarding the family's progress in the Safe at Home program.

  • SOBER SOLUTIONS COUNSELING, INC
    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Counselor
      • May 2019 - Feb 2021

      Sober Solutions Counseling offers several programs including, Substance Abuse Program (SAP), Comprehensive Intensive Outpatient Substance Abuse Program (COPT/IOP), Batterer's Intervention Program (BIP), Women's Batterer's Intervention Program (WBIP), Anger Management Intervention Program (AMIP), and Parenting Skills Program (PSP). Programs include weekly attendance at group therapy sessions and can include individual counseling sessions. Responsibilities/Experience:• Conducting initial assessments and formulating an individualized treatment plan• Completing all required paperwork including DSM-5 diagnosis, ASAM, and Initial Assessments• Modifying treatment plans when necessary• Writing COMPLIANT and NON-COMPLIANT discharge summaries• Writing formal letters to probation officers, lawyers, and judges • Facilitating group therapy as well as conducting individual counseling sessions• Assigned as the Primary Counselor for several clients• Submitting monthly status updates to Felony Probation Officers• Sending professional communications to case managers, probation officers, lawyers, and judges• Keeping records and documentation on clients' progress• Maintaining HIPPA Law compliance and client confidentiality of treatment Show less

    • Counselor Intern
      • Apr 2019 - Apr 2019

      Sober Solutions Counseling offers addiction and anger management counseling as well as group therapy.• Conduct initial assessments and assign treatment plan• Complete all required paperwork including DSM-5 diagnosis & ASAM form• Facilitate group therapy• Maintain HIPPA Law compliance

    • Volunteer Counselor
      • Mar 2019 - Mar 2019

      I observed assesments, reviewed files, sat in on group meetings, and overall gained exposure to addiction recovery and treatment.

  • Steeple Run Family Dental (630)857-3444
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Social Media Marketing Consultant
      • Nov 2018 - Jun 2019

      • Proactively documented, organized, and prioritized work responsibilities. Displayed intrinsic motivation through maintaining self-employment while working from home. • Created and managed Facebook Ad Campaigns to generate new patients • Successfully conducted social media management and marketing campaigns to increase, retain, and foster connections with patients. • Proactively documented, organized, and prioritized work responsibilities. Displayed intrinsic motivation through maintaining self-employment while working from home. • Created and managed Facebook Ad Campaigns to generate new patients • Successfully conducted social media management and marketing campaigns to increase, retain, and foster connections with patients.

  • Sivananthan Laboratories, Inc.
    • United States
    • Research Services
    • 1 - 100 Employee
    • Independent Consultant
      • Jun 2018 - Jun 2019

      Administrative Assistant and Social Media Marketer • Proactively documented, organized, and prioritized work responsibilities. Displayed intrinsic motivation through maintaining self-employment while working from home. • Carried out administrative assistant duties including filing, appointment setting, lunch ordering, flight and hotel booking, travel arrangements, and setting up meetings. • Successfully conducted social media management and marketing campaigns Administrative Assistant and Social Media Marketer • Proactively documented, organized, and prioritized work responsibilities. Displayed intrinsic motivation through maintaining self-employment while working from home. • Carried out administrative assistant duties including filing, appointment setting, lunch ordering, flight and hotel booking, travel arrangements, and setting up meetings. • Successfully conducted social media management and marketing campaigns

  • Panera Bread
    • United States
    • Restaurants
    • 700 & Above Employee
    • Assistant Manager
      • Apr 2017 - Oct 2018

      Sucessfully facilitated excellent customer experiences through smooth day-to-day operations. Directly involved in training and coaching of associates. Conducted interviews & orientations for new hires. Co-facilitated entry level and manager level classes for ongoing education of employees and managers at a corporate level.

    • Shift Supervisor
      • Dec 2015 - Apr 2017

      I sucessfully facilitated excellent customer experiences through smooth day-to-day operations such as planning employee breaks, handling customer concerns, and ensuring food safety. I was also directly involved in training and coaching of associates.

    • Associate Trainer
      • May 2012 - Dec 2015

      I sucessfully facilitated excellent customer experiences through smooth customer transactions. I was directly involved in training and coaching of associates. I cross-trained in each area in order to advance to Shift Supervisor.

    • Cashier
      • May 2011 - May 2012

      I sucessfully facilitated excellent customer experiences through smooth customer transactions. I assisted customers with their orders and balanced the cash drawer at the end of every shift.

  • Georgia Theatre Company
    • Cashier
      • Jun 2009 - Dec 2011

      I worked every position from selling tickets, making concessions, to cleaning the theaters. I worked every position from selling tickets, making concessions, to cleaning the theaters.

  • Pizza Hut
    • United States
    • Restaurants
    • 700 & Above Employee
    • Hostess
      • Nov 2008 - Mar 2009

      I helped direct traffic flow and learned the menu in order to start drink orders and answer customer questions or concerns. I helped direct traffic flow and learned the menu in order to start drink orders and answer customer questions or concerns.

Education

  • University of Phoenix
    Bachelor of Science - BS, Psychology
    2012 - 2015
  • Pasco-Hernando State College
    Associate's degree, Business Administration and Management, General
    2009 - 2010
  • Willard High School
    High School Diploma, General Studies
    2004 - 2008

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