Membership and Registration Coordinator

• Apr 2022 - Present

x Ensure members are equipped with what they need each hockey season, including insurance x Provide quick and accurate responses to inquiries by both email and telephone x Create graphics on Canva that are suitable for all social media platforms x Aid in managing social media platforms and campaigns which have tripled in engagement in the past year x Nurture strong, long-standing relationships with clients x Keep the registration process streamlined and organized x General administration support tasks such as data entry and filing

Event Services Representative

• Aug 2021 - Apr 2022

Social Media Intern

• Jan 2021 - Oct 2021

Director of Communications and Research

• Jan 2021 - Oct 2021

• Responsible for editing and summarizing a weekly podcast for Dr. Coach Frank. • Creating social media content in both French and English for Twitter and Facebook. • Expanding podcast viewership to European viewers. • Researching player development and coaching skills to help improve different sports and reduce injuries, such as university football and jujutsu. • Responsible for editing and summarizing a weekly podcast for Dr. Coach Frank. • Creating social media content in both French and English for Twitter and Facebook. • Expanding podcast viewership to European viewers. • Researching player development and coaching skills to help improve different sports and reduce injuries, such as university football and jujutsu.

Coaching Research Assistant

• Jul 2020 - Sep 2020

• Responsible for co-designing and contributing to the development of a new 3 year Coaching curriculum. • Responsible for researching, sourcing and organizing course materials, media, and appropriate learning resources. • Responsible for formatting and preparing assessments. • Responsible for incorporating educational technologies into the curriculum, including both online and face-to-face mediums. • Responsible for co-designing and contributing to the development of a new 3 year Coaching curriculum. • Responsible for researching, sourcing and organizing course materials, media, and appropriate learning resources. • Responsible for formatting and preparing assessments. • Responsible for incorporating educational technologies into the curriculum, including both online and face-to-face mediums.

Government of Canada Communications

• Oct 2019 - Aug 2020

• Responsible for optimizing government web pages using Visible Thread. • Responsible for creating surveys on Optimal Workshop to monitor user experiences and improve web pages. • Responsible for reviewing UX Testing to identify how users interact with ESDC web pages to identify if improvements are required. • Responsible for keeping departmental website communications, and dictionaries, up to date. • Responsible for the completion of reviewing, editing, and website communications deliverables, as directed.