Senior Business Analyst

• Nov 2019 - Present

IT Business Analyst /Cost Accountant Manager

• Jul 2017 - Oct 2019

Implementation of new ERP (SAP). Prepared business processes and data for SAP take on and integrated systems. Built trackers and reports to assist management level decisions. Built tools for Supply/Procurement, Waste tracker and Stock Takes, which allowed the business to quantify “work in progress” products for each site. Defined business processes to ensure proper functionality of the business and reduce risk. Assisted with the creation of a costing template, to assist other departments, valuating new and updated products, to better transfer information more effectively between departments.

Business Analyst Consultant

• Oct 2015 - Jun 2017

Data reconciliations: This is the main function of the business, and as a business analyst, my responsibilities were investigating data anomalies (Discovery Life, Commissions/Insurance), report creations (scripts/queries) for Discovery Life Cash, database maintenance, reconciliations and participating in the Process of Matching transactions for Units, Group Risk and InvestmentsClients worked at: • Discovery• Silica

Information Technology Manager and IT Business Analyst

• Aug 2013 - Sep 2015

The company lacked an IT presence and needed an individual to handle problems areas that left the business at risk. My main function was ensuring that the business could operate during any type of disaster and well as ensure better accountability in the work place, and stronger security policies.Due to my background and knowledge of systems and integration, I was given the opportunity to implement a new CRM/ERP system to the business, as the previous system was not supported anymore. This changed the business infrastructure, from local server, to cloud based SAAS. My responsibilities included research of best CRM/ERP systems, that would best fit the business, and preparing the CRM for end users. This exposed me to Power Bi and Share Point on Microsoft's products.

IT Advisor

• Jun 2013 - Jul 2013

Internship

Business Analyst

• Jan 2013 - Jun 2013

A start-up company focused on development. The main focus of this project was, the development of a CRM/ERP for an Aviation Academy. Part of my role, as a business analyst, was elicitation of requirements from client, development of a desktop app using VB.Net. Database creation on MySQL and website creation using HTML/CSS/PHP.Waterfall and Agile Methodologies were used in certain areas.UML Diagrams in Visio and UMLet were used for documentation.

IT System Engineer

• Jun 2011 - Dec 2012

A major project began when Netcare took over Medicross. Due to different systems in place, I formed part of a team, to ensure all systems, across different sites, were centralized. Upon successfully completing this project, I was asked to join Netcare 911 as IT System Engineer.Some of my responsibilities involved the following:Active Directory, Configuring Mail Servers/Clients, Installations and Updates, Remote Desktop Support, SharePoint, Monitoring server services, Microsoft Exchange.

IT Support Engineer

• Apr 2010 - Jul 2010

This position was an internship focused on End User Support during the 2010 FIFA World Cup in South Africa.

Information Technology Contractor

• Jul 2009 - Aug 2009

Project: Migration to Putco’s intranet focused on network management of terminals on existing network.

Data Capturer

• Mar 2009 - Apr 2009

Database management