Kailas Samaha

Head of Customer Success at Medfix® International, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Tucson, US

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5.0

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Joseph Samaha

Kailas is undoubtedly one of the hardest workers I have had the pleasure of employing at MedFix. Every task given to her is completed meticulously and on time. She is constantly finding solutions for customers and the company- which ultimately lead to an almost immediate growth in our companies sales. I would recommend Kailas as an employee if you are looking for a hard working, compassionate, punctual, meticulous employee.

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Experience

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Head of Customer Success
      • Sep 2021 - Present

      Working directly with our clients to ensure they have the maximum level of support regarding our products and the use of them. Assisting heavily in the overall vision and strategic plan for the Account Management organization, focusing on driving product adoption, leading a positive customer experience, and driving growth through net retention improvements.

    • Marketing Manager
      • Oct 2020 - Jun 2022

      Organizing and leading Web 2.0 activities using social media, LinkedIn, and Manta. Assisting in controlling inventory by using programs such as Excel and QuickBooks Inventory Management Program. Facilitating company sales growth through the use and expansion of online, outbound, and CTA marketing.

    • Saudi Arabia
    • Oil and Gas
    • 1 - 100 Employee
    • Supplier Success, Manager
      • Dec 2020 - Sep 2021

      Own the negotiation relationship between our clients and their suppliers to ensure maximum success while using Pactums product. Own the negotiation relationship between our clients and their suppliers to ensure maximum success while using Pactums product.

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Senior Account Executive
      • Jul 2018 - Nov 2020

      Generating and managing a pipeline of over 2,000 SMB clients across all industries through the use of Salesforce (CRM). Facilitated and executed prospecting, product demonstrations, closing, full onboarding and exceptional account management. Generating and managing a pipeline of over 2,000 SMB clients across all industries through the use of Salesforce (CRM). Facilitated and executed prospecting, product demonstrations, closing, full onboarding and exceptional account management.

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Public Diplomacy
      • May 2017 - Nov 2018

      Orchestrated meetings, events on small to large scales, and made sure media remained in order. Worked on and directed both private and public events such as fundraisers at local hospitals, commonplaces within the DC community, and coordination of events as substantial as galas at the Kennedy Center for organizations like Autism Speaks. Taking on large work loads quickly and concisely to accommodate the absence of diplomats and employees. Constantly updated contacts for… Show more Orchestrated meetings, events on small to large scales, and made sure media remained in order. Worked on and directed both private and public events such as fundraisers at local hospitals, commonplaces within the DC community, and coordination of events as substantial as galas at the Kennedy Center for organizations like Autism Speaks. Taking on large work loads quickly and concisely to accommodate the absence of diplomats and employees. Constantly updated contacts for relations and events in Excel, maintaining an up to date contact book; regularly checking relevancy of contact information. Show less Orchestrated meetings, events on small to large scales, and made sure media remained in order. Worked on and directed both private and public events such as fundraisers at local hospitals, commonplaces within the DC community, and coordination of events as substantial as galas at the Kennedy Center for organizations like Autism Speaks. Taking on large work loads quickly and concisely to accommodate the absence of diplomats and employees. Constantly updated contacts for… Show more Orchestrated meetings, events on small to large scales, and made sure media remained in order. Worked on and directed both private and public events such as fundraisers at local hospitals, commonplaces within the DC community, and coordination of events as substantial as galas at the Kennedy Center for organizations like Autism Speaks. Taking on large work loads quickly and concisely to accommodate the absence of diplomats and employees. Constantly updated contacts for relations and events in Excel, maintaining an up to date contact book; regularly checking relevancy of contact information. Show less

Education

  • American University
    Bachelor's degree, International Relations and Global Security Studies
    2014 - 2018

Community

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