Experience

DOT & Company

• Canada
• Advertising Services
• 1 - 100 Employee

• Client Account Manager

  • 2022 - Present

  - Full-service Client Account Management services for growing Digital Marketing Agencies. - Specialize in onboarding and streamlining client communications; working in a variety of roles from project management, account management, and coaching, to training and SOP development. - Full-service Client Account Management services for growing Digital Marketing Agencies. - Specialize in onboarding and streamlining client communications; working in a variety of roles from project management, account management, and coaching, to training and SOP development.


Storm Brain
• United States
• Advertising Services
• 1 - 100 Employee
• Digital Account Manager

  • Jul 2023 - Present

Unicorn Traffic
• Advertising Services
• Client Communications Manager

  • Jun 2022 - Present

Mintent Digital Agency
• Canada
• Marketing Services
• 1 - 100 Employee
• Client Account Manager

  • Mar 2022 - Present

Moxie Marketing
• United States
• Advertising Services
• 1 - 100 Employee
• Client Account Manager

  • Mar 2022 - Jun 2022


Iconium Media

• Canada
• Media Production
• 1 - 100 Employee

• Content Producer / Account Coordinator

  • Jul 2021 - Mar 2022

  - Client account managed 5-8 accounts across diverse industries; coordinated and consulted on projects and strategy development for quarterly growth. - Wrote and contextualized engaging content, including concise, eye-catching, and innovative headlines and copy with a clear CTA; newsletters, blogs, websites, and micro-content for social media channels. - Project-managed newsletters/blogs for all clients within the company. - Supported senior-level staff with copyediting, design enhancement, and furthering team morale. Show less



Luminary Bakery

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Press & Communications Director

  • 2018 - Feb 2022

  Luminary Bakery is an award-winning social enterprise bakery designed to provide training and life skills in a safe and professional environment for women who have experienced extreme disadvantage. • Develop, implement, and manage the Press and Communications department; across all major media platforms, working closely with high-profile individuals, BBC, ITV, Lorraine, Delicious, and others. • Work under time pressures to coordinate and implement publicity and marketing strategies through digital and social media platforms. • Project manage and work with social media and marketing team to develop content, copy, stories, and press to promote and share, including support with seasonal strategies. • Analytically respond on the spot during live press interviews and public speaking events as one of Luminary’s spokespersons. • Manage a secure database of all press contacts and publications. • Co-authored and proactively coordinated strategic, creative and impactful communication through publicity and marketing for Luminary’s first cookbook, Rising Hope: Inspiring life stories and recipes from Luminary Bakery, with HarperCollins Publishers; sold over 1,300 books since August 2020 and received an award. Show less



Greater Europe Mission

• Germany
• Religious Institutions
• 100 - 200 Employee

• Charity Support Worker

  • 2011 - 2020

  Appointed as GEM’s first full-time charity worker in the UK. GEM is an established global charity that bolsters the workforce of existing charities across the world with a humanitarian focus, by providing short-term personnel.• Strategise, market, and manage projects to fundraise salary and raise awareness; write quarterly ministry updates, maintain and develop relationships with a support network, speak publicly in churches across Canada and the UK, and advocate for missions in London.• Support a wide variety of churches and charities within London, offering excellent written and verbal communication, pastoral care, strategy, and management to help develop and grow their ministries. Show less

• Director of Short-Term Teams

  • Sep 2017 - Jan 2019

  • Created, implemented, and managed an onboarding programme to support overseas staff; including cross-cultural training; emotional resilience, and coaching in organisational values. Provided support to Canada Office to help them implement a new department to run a similar program.• Identified and recruited partnerships with 25 external organizations, and mutually agreed MOU’s(Memorandum of Understanding) as part of the partnership agreement.• Trained, placed, and supported 25 overseas short-term placements across the UK. Show less



Husk Coffee & Creative Space

• Project Manager

  • Sep 2014 - Sep 2016

  Appointed to establish the business and community projects at Husk Coffee & Creative Space, a not-for-profit business, owned and run by London City Mission for the benefit of the local community. • Implemented and managed the coffee shop business, vision, and plans for growth. • Recruited, conducted interviews, hired, and supervised volunteers. • Developed, implemented, and managed projects that assisted with community outreach. Appointed to establish the business and community projects at Husk Coffee & Creative Space, a not-for-profit business, owned and run by London City Mission for the benefit of the local community. • Implemented and managed the coffee shop business, vision, and plans for growth. • Recruited, conducted interviews, hired, and supervised volunteers. • Developed, implemented, and managed projects that assisted with community outreach.



Sophie Hayes Foundation

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Volunteer Coordinator & Researcher/Writer

  • Sep 2013 - May 2015

  Part of the team brought on to establish the foundation, conduct research, and create the volunteer department for the Sophies Hayes Foundation. • Developed, implemented, and managed the volunteer department; created policies and procedures for recruitment and management. • Conducted interviews, collated research, and co-authored for the Sophie Hayes Foundation’s published report, Becoming Hope: stories, reflections, and recommendations for trafficking and slavery in the UK. Part of the team brought on to establish the foundation, conduct research, and create the volunteer department for the Sophies Hayes Foundation. • Developed, implemented, and managed the volunteer department; created policies and procedures for recruitment and management. • Conducted interviews, collated research, and co-authored for the Sophie Hayes Foundation’s published report, Becoming Hope: stories, reflections, and recommendations for trafficking and slavery in the UK.



Central London Vineyard

• Associate Pastor

  • Jul 2012 - Apr 2014

  Counseled - pastoral and relational - with members, students, and visitors. Assessed the needs not met within the church context and organized events in collaboration with social enterprises and charities. Developed and implemented the student ministry by connecting and building relationships with Christian Unions and other churches. Creatively developed and implemented the website. Advised and coordinated leadership administrative needs. Welcomed and networked new members with other members of the church. Show less