Kaicheng XIE

Business Improvement Manager at Mumzworld.com
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • Chinese Mandarin Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency
  • English Professional working proficiency

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Credentials

  • Warehouse Calculation Model Full
    DSV - Global Transport and Logistics
    Sep, 2020
    - Nov, 2024
  • Situational Leadership (SLII)
    Ken Blanchard
    Jul, 2015
    - Nov, 2024
  • LCS Lean 1b - Lean Problem Solving
    Lean Competency System
    Jun, 2015
    - Nov, 2024
  • LCS Lean 1a - Lean Awareness
    Lean Competency System
    Jun, 2014
    - Nov, 2024
  • Six Sigma Yellow Belt
    Cardiff University / Prifysgol Caerdydd
    Aug, 2013
    - Nov, 2024
  • 5-star Volunteer of Guangdong Province
    Guangdong Volunteers
    Feb, 2012
    - Nov, 2024
  • Lean Six Sigma Green Belt
    The Knowledge Academy
  • PRINCE2® Foundation Certificate in Project Management
    AXELOS Global Best Practice
  • PRINCE2® Practitioner Certificate in Project Management
    AXELOS Global Best Practice

Experience

    • United Arab Emirates
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Business Improvement Manager
      • Jun 2021 - Present

      - Launch, implement and manage strategic projects - Transform operations to enhance customer experience by identifying root cause of service failures - Drive continuous improvements and instill Lean mindset in operations team - Establish governance and standardisation of procedures - Support business growth and long term operational success - Launch, implement and manage strategic projects - Transform operations to enhance customer experience by identifying root cause of service failures - Drive continuous improvements and instill Lean mindset in operations team - Establish governance and standardisation of procedures - Support business growth and long term operational success

    • Denmark
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Senior Logistics Engineer, Regional Solutions, MENA
      • Oct 2019 - Jun 2021

      - Lead solutions design of major warehousing and distribution business opportunities - Manage new business pipeline - Project manage major business changes & implementation e.g. site & account relocations, business wins, etc. - Drive continuous improvement projects - Instill Lean mindset,methodology and people empowerment via continuous improvement program and trainings - Lead solutions design of major warehousing and distribution business opportunities - Manage new business pipeline - Project manage major business changes & implementation e.g. site & account relocations, business wins, etc. - Drive continuous improvement projects - Instill Lean mindset,methodology and people empowerment via continuous improvement program and trainings

    • Denmark
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Regional Logistics Engineer, MEAC
      • Apr 2018 - Oct 2019

      - Generate revenue by designing customised logistics solutions that best fit to clients' warehousing, distribution and customs brokerage needs- Manage key multi-million projects as Project Manager for clients in various industry verticals e.g. Telecom, high-tech, fashion, industrial, etc. to ensure successful go-live and customer satisfaction- Regional lead for optimisation and excellence program in MEAC that achieve cost reduction goals for internal & external stakeholders- Drive business critical innovation initiatives including being main driver for e-com solutions with Dubai South, Dubai Customs & Dubai Trade Show less

    • Country Logistics Business Improvement Engineer, UAE
      • Mar 2017 - Apr 2018

      - Turnaround business financial performance via improvement of asset utilisation, cost-saving and cost-avoidance- Drive logistics excellence, continuous improvement and innovation - Lead lean trainings and conduct coaching- Implement customer accounts across various industrial verticals as project manager

    • Quality & Inventory Control Engineer
      • Oct 2015 - Mar 2017

      - Establish and control process quality- Ensure customer SLA- Translate customers' values into tangible daily operational performance

    • Regional Logistics Engineer, APAC (Graduate Program)
      • Oct 2013 - Oct 2015

      - Logistics Excellence- Continuous Improvement & Lean - Lean training and Kaizen workshop- Logivations - Layout Design, Optimisation, Simulation & etc.- Global W&D KPI Management

Education

  • Cardiff University / Prifysgol Caerdydd
    Master of Science - MS, Logistics and Operations Management
    2012 - 2013
  • Guangzhou University
    Bachelor of Science (BSc), Logistics, Materials, and Supply Chain Management
    2008 - 2012
  • Guangzhou University
    Second Major, English Language and Literature, General
    2009 - 2012

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