Kai Yang

User Experience Designer at Bound
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU
Languages
  • English -
  • Chinese (Mandarin) -
  • Chinese (Cantonese) -

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Credentials

  • Customer Experience Strategy and Design
    RMIT Online
    Aug, 2020
    - Nov, 2024

Experience

  • Bound
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • User Experience Designer
      • Oct 2022 - Present

  • Startmate
    • Australia
    • Financial Services
    • 200 - 300 Employee
    • Fellow, Autumn21
      • Mar 2021 - Present

      Selected to be part of the Fellowship program of Startmate - epicentre of startup ambition across Australia and New Zealand. Selected to be part of the Fellowship program of Startmate - epicentre of startup ambition across Australia and New Zealand.

  • Edrolo
    • Australia
    • Higher Education
    • 100 - 200 Employee
    • Digital Product Designer
      • Nov 2021 - Oct 2022

  • SiSU Health Group
    • Australia
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Digital Product Designer
      • Sep 2020 - Nov 2021

      - Leading the rollout of the new SiSU Health Portal experience.- Responsible for setting up SiSU Health Design System and ran sessions to help team work more efficiently with standards and processes.- Designing a brand new end-to-end service. Working through the entire process of defining value proposition, discovery, ideation, testing, setting up feedback loop comms and service optimisation.- Worked the discovery of SiSU Health’s future business model which involved proving the business case and the interplay between design and business goals.

    • Product Designer
      • Jul 2020 - Aug 2020

  • University of Melbourne
    • Australia
    • Higher Education
    • 700 & Above Employee
    • Studio Leader, Design Workshop
      • Feb 2020 - Jun 2020

      A Bachelor of Design elective which involves critical thinking and evaluation of design methodologies for students. Responsibilities:- Studio content planning and management- Facilitating studio workshops through directing group discussions- Providing ongoing support to teaching-team and student body A Bachelor of Design elective which involves critical thinking and evaluation of design methodologies for students. Responsibilities:- Studio content planning and management- Facilitating studio workshops through directing group discussions- Providing ongoing support to teaching-team and student body

  • University of Melbourne
    • Australia
    • Higher Education
    • 700 & Above Employee
    • Design Studio Leader, Studio Fire/Epsilon
      • Jun 2018 - Nov 2019

      The third-year capstone subject for the Architecture major in Bachelor of Design. This subject focuses on generating design ideas, translating them into architectural forms, spaces, materials and programs whilst dealing with design issues at the urban scale.

    • Studio Leader, Foundations of Design: Representation
      • Feb 2019 - Jul 2019

      A first-year core subject in Bachelor of Design that develops students’ skills by teaching them how to carefully observe and analyse information using different forms of media.Proficiency in Adobe Creative Suite and 3D modelling skills using Rhino 3D required.

    • Studio Leader, Design Approaches and Methods
      • Feb 2019 - Jul 2019

      A post-graduate elective subject which explores approaches and methods in architectural design through reflective engagement.

  • Williams Boag Architects [WBa]
    • Australia
    • Architecture and Planning
    • 1 - 100 Employee
    • Architectural Graduate; Student of Architecture
      • Nov 2015 - Dec 2018

      - Produced design documentation, construction details drawings- Liaised with clients and councils on specific design requirements- Coordinated town planning applications and building permits- Organised product specification- Produced physical and 3D models - Produced design documentation, construction details drawings- Liaised with clients and councils on specific design requirements- Coordinated town planning applications and building permits- Organised product specification- Produced physical and 3D models

  • Sunglass Hut
    • Italy
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Retail Associate
      • Nov 2013 - Dec 2018

      - Consistent high performer at flagship store- Met KPI targets including excellent NPS (9 - 10) for Customer Experience- Trained new hires in Sales Techniques and CRM Systems - Consistent high performer at flagship store- Met KPI targets including excellent NPS (9 - 10) for Customer Experience- Trained new hires in Sales Techniques and CRM Systems

Education

  • University of Melbourne
    Master of Architecture - MArch
    2015 - 2018
  • University of Melbourne
    Bachelor of Environments, Architecture
    2012 - 2014
  • General Assembly Melbourne
    User Experience Design Immersive
    2019 - 2020
  • RMIT Online
    Customer Experience Strategy and Design
    2020 - 2020

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