Experience

VF Corporation

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Customer Service Representative

  • Feb 2016 - Present

  Wholesale Customer service representative for DACH

• Ecommerce Customer Service Representative

  • Apr 2015 - Feb 2016

  ECommerce Customer Service for Germany/Austria.



A.T. Cross Company

• United States
• Retail Luxury Goods and Jewelry
• 100 - 200 Employee

• Customer Service Supervisor Germany/Austria

  • Oct 2011 - Feb 2015

  • Team leader of the team up to 3 people (including Benelux) + Providing introduction and training during Starter phase + Meetings to discuss issues and to advise further steps + Team discussions how to improve Services and Workloads + Leading and Managing Team discussion with the international teams how to in-crease Customer Services + Communication between the teams • Customer Service on a High level + Queries internal and external, Orders, Quotations, + Check Stock availabilities, Improving P2P + Key person between Sales – Accounting – Marketing – Management + Building Customer relationships to increase Selling • Credit Control + Requests of Credit limits with external companies as Creditreform and Creditsafe + Working alongside with Accounting Department to clear open items and reconcile accounts + Working with Sales for any customer related open items on accounts • Internal negotiations between departments how to increase the way of improve ways of shorter timescales from delivery from suppliers overseas to the end-customers Show less



ARISEN CHEF LTD

• Restaurants
• 1 - 100 Employee

• Cook

  • Oct 2009 - Apr 2010

  Getting first experience in working in United Kingdom part-time at McDonalds to develop English. Getting first experience in working in United Kingdom part-time at McDonalds to develop English.



Tischlerei Girnus GmbH

• Germany

• Möbeltischler

  • Jul 1988 - Mar 2009

  * Furniture construction from standard to higher level. * Restoration of furniture. * Interior fittings. * Displacing of parquet and laminate. * Working for clients of industry, manufactory and private households. * Supporting new trainees through to their qualification. * Furniture construction from standard to higher level. * Restoration of furniture. * Interior fittings. * Displacing of parquet and laminate. * Working for clients of industry, manufactory and private households. * Supporting new trainees through to their qualification.