Kai Hencke
IT Director - Head of IT (DACH) at Blackhawk Network Germany GmbH- Claim this Profile
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Deutsch Native or bilingual proficiency
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Englisch Full professional proficiency
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Französisch Limited working proficiency
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Bio
Manuel Hauff
For over 7 years at Blackhawk Network, I successfully and happily worked with Kai in his role as leader of the internal IT Consulting & DevOps team. During this time, I have always found him to be a very reliable and effective manager. When Kai took on an IT project, it was clear that he would pull it through and personally make sure that every little detail was implemented in a proper way. Here, his above-average organizational and communication skills are of great benefit to him. In addition, Kai has a wide range of capabilities, from detailed technical expertise to an overall understanding of new business contexts and the resulting requirements. In doing so, Kai was open and interested in new approaches and ideas, always keeping feasibility, reliability, quality, time and cost in mind. At the same time, he was able to inspire the teams with his positive energy and ensure that everyone always worked together towards a common goal. I strongly recommend Kai and wish him all the best for his professional future.
Can Apak
Kai is a great manager! I learned a lot from Kai during 3 years on several IT projects – He has a calm attitude with a very clear business focus. His ability to work through challenges and develop new ways to achieve targets are always inspiring. He always kept the team motivated and shared his deep knowledge. Thank you, Kai!
Manuel Hauff
For over 7 years at Blackhawk Network, I successfully and happily worked with Kai in his role as leader of the internal IT Consulting & DevOps team. During this time, I have always found him to be a very reliable and effective manager. When Kai took on an IT project, it was clear that he would pull it through and personally make sure that every little detail was implemented in a proper way. Here, his above-average organizational and communication skills are of great benefit to him. In addition, Kai has a wide range of capabilities, from detailed technical expertise to an overall understanding of new business contexts and the resulting requirements. In doing so, Kai was open and interested in new approaches and ideas, always keeping feasibility, reliability, quality, time and cost in mind. At the same time, he was able to inspire the teams with his positive energy and ensure that everyone always worked together towards a common goal. I strongly recommend Kai and wish him all the best for his professional future.
Can Apak
Kai is a great manager! I learned a lot from Kai during 3 years on several IT projects – He has a calm attitude with a very clear business focus. His ability to work through challenges and develop new ways to achieve targets are always inspiring. He always kept the team motivated and shared his deep knowledge. Thank you, Kai!
Manuel Hauff
For over 7 years at Blackhawk Network, I successfully and happily worked with Kai in his role as leader of the internal IT Consulting & DevOps team. During this time, I have always found him to be a very reliable and effective manager. When Kai took on an IT project, it was clear that he would pull it through and personally make sure that every little detail was implemented in a proper way. Here, his above-average organizational and communication skills are of great benefit to him. In addition, Kai has a wide range of capabilities, from detailed technical expertise to an overall understanding of new business contexts and the resulting requirements. In doing so, Kai was open and interested in new approaches and ideas, always keeping feasibility, reliability, quality, time and cost in mind. At the same time, he was able to inspire the teams with his positive energy and ensure that everyone always worked together towards a common goal. I strongly recommend Kai and wish him all the best for his professional future.
Can Apak
Kai is a great manager! I learned a lot from Kai during 3 years on several IT projects – He has a calm attitude with a very clear business focus. His ability to work through challenges and develop new ways to achieve targets are always inspiring. He always kept the team motivated and shared his deep knowledge. Thank you, Kai!
Manuel Hauff
For over 7 years at Blackhawk Network, I successfully and happily worked with Kai in his role as leader of the internal IT Consulting & DevOps team. During this time, I have always found him to be a very reliable and effective manager. When Kai took on an IT project, it was clear that he would pull it through and personally make sure that every little detail was implemented in a proper way. Here, his above-average organizational and communication skills are of great benefit to him. In addition, Kai has a wide range of capabilities, from detailed technical expertise to an overall understanding of new business contexts and the resulting requirements. In doing so, Kai was open and interested in new approaches and ideas, always keeping feasibility, reliability, quality, time and cost in mind. At the same time, he was able to inspire the teams with his positive energy and ensure that everyone always worked together towards a common goal. I strongly recommend Kai and wish him all the best for his professional future.
Can Apak
Kai is a great manager! I learned a lot from Kai during 3 years on several IT projects – He has a calm attitude with a very clear business focus. His ability to work through challenges and develop new ways to achieve targets are always inspiring. He always kept the team motivated and shared his deep knowledge. Thank you, Kai!
Credentials
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Diplom Informatiker – equivalent to MS in Computer Engineering / Computer Science
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Experience
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Blackhawk Network Germany GmbH DACH & CEE
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Germany
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Financial Services
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1 - 100 Employee
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IT Director - Head of IT (DACH)
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Aug 2020 - Present
Head of IT (DACH):Responsible for the following areas and departments:• IT Operations• IT Development• IT Client Management• IT Security & Compliance• IT Inhouse ConsultingImplement global standards locally & into the region (DACH). • Such as: Cyber Essentials PLUS;• CSA Cloud Security Alliance• BSI: ISO/IEC 27701:2019 – 27001:2013• PCI DSS Payment Card Industry Data Security Head of IT (DACH):Responsible for the following areas and departments:• IT Operations• IT Development• IT Client Management• IT Security & Compliance• IT Inhouse ConsultingImplement global standards locally & into the region (DACH). • Such as: Cyber Essentials PLUS;• CSA Cloud Security Alliance• BSI: ISO/IEC 27701:2019 – 27001:2013• PCI DSS Payment Card Industry Data Security
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Blackhawk Network
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United States
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Financial Services
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700 & Above Employee
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IT Director
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Apr 2018 - Jul 2020
Responsible for Blackhawk Network Europe technology vision, operations and technical Network expansion.Areas include technical Product Management, Engineering, Architecture, Infrastructure, Security, Network expansion and Corporate IT.Accountability for leading and delivering all product and technical aspects of the Blackhawk Network prepaid gift card / digital card expansion programme into Europe, technical solution design, acquirer integrations, content/processor integrations retailer integrations, digital/mobile development & implementation, as well as technical partner relationship management. Provide guidance and development insights back to local engineering teams (internal / external) and Corporate HQ for further platform developments to suit technical requirements of European Markets
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Sr. Manager, Info Technology
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Apr 2016 - Mar 2018
Accountability for leading and delivering all product and technical aspects of the Blackhawk Network prepaid gift card / digital card expansion programme into Europe, technical solution design, , acquirer integrations, content/processor integrations retailer integrations, digital/mobile development & implementation, and technical partner relationship management. Provide guidance and development insights back to local engineering teams (internal / external) and Corporate HQ for further platform developments to suit technical requirements of European Markets Implement corporate Hardware and Software standards, covering also the Remote Office Architecture using CISCO and PALO ALTO network devices.
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IT Manager
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Sep 2015 - Apr 2016
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IT Consultant
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Aug 2013 - Aug 2015
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IT Operations
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Sep 2007 - Jul 2013
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IT Developer
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Dec 2006 - Aug 2007
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IT Admin and Developer
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Jan 2003 - Nov 2006
Support Hess & Nies as a new Startup company:custom development of a time-recording system, covering all details of daily component assembly and manufacturing workused for more then 10 years with more than 100 employeescoding language: Borland Delphi / Borland Database Engine /dBASEClient ComputersServer (Windows 2003): NAS and Backup ServerLinux Firewall (iptables)InternetLAN / WLAN Support Hess & Nies as a new Startup company:custom development of a time-recording system, covering all details of daily component assembly and manufacturing workused for more then 10 years with more than 100 employeescoding language: Borland Delphi / Borland Database Engine /dBASEClient ComputersServer (Windows 2003): NAS and Backup ServerLinux Firewall (iptables)InternetLAN / WLAN
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IT (Working Student)
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Jan 1999 - Sep 2006
IT-Administrator & Developer - Department:quality assurance IT-Administrator & Developer - Department:quality assurance
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Education
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Universität Siegen
Diplom Informatiker, Informatik
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