Kahlen Wong

Business Analyst at 工銀國際
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Contact Information
us****@****om
(386) 825-5501
Location
Hong Kong, Hong Kong SAR, HK

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Experience

  • ICBC International
    • Hong Kong
    • Financial Services
    • 200 - 300 Employee
    • Business Analyst
      • Jul 2021 - Present

      - Conducted comprehensive analysis of current business processes, utilizing process mapping and stakeholder interviews to identify inefficiencies. - Developed and implemented effective solutions, utilizing a range of methodologies to achieve a 20% reduction in processing time and a 15% increase in productivity. - Led all stages of the project, including user testing, documentation, and training, to ensure successful adoption. - Conducted ongoing monitoring and evaluation to proactively identify areas for improvement. Show less

  • Miele
    • Germany
    • Manufacturing
    • 700 & Above Employee
    • Summer Intern
      • Jul 2019 - Aug 2020

Education

  • Hong Kong Baptist University
    BSc (Hons) Computer Science, Information Systems and Analytics
    2017 - 2021

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