Clara Splendor Kaganzi
Administrator at Insurance Brokers Association of Uganda- Claim this Profile
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English Full professional proficiency
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Luganda Full professional proficiency
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Runyakitara Native or bilingual proficiency
Topline Score
Bio
Susan Nsibirwa, MCIM, MBA
I have had the pleasure of interacting and working with Clara recently as we managed the IBAU Annual Conference. Clara is as cool as a cucumber - never seems to panic - which is a much needed ability when handling events. She is a good organiser, disciplined, excellent at follow-ups and takes care of details to the last T. Her interpersonal skills are to be commended as she knows how to conduct herself when dealing with all levels, senior or junior. And at the end of it all, she is able to give a good laugh and enjoy herself as she works relentlessly!
Nicholas Nikumboth
Clara Splendor has always stood out as a critical thinker and a very inquisitive learner. During the time I taught her at the University, she was undoubtedly one of the best students in her class. She pays attention to detail and is not afraid to challenge the status quo. She always brings multiple angles to discussions that portray a high level of maturity. She is self-driven, well-organized, creative, and very reliable.
Maxencia Nabiryo
Clara is a young, enthusiastic and hardworking lady. During the time I worked with her, she excellently delivered her roles as a research assistant and also supported her team members to perform well. She demonstrated resilience and flexibility working in hard to reach areas and I am confident she can work under hard circumstances. Her self motivation, creativity, positive response to feedback and willingness to learn is admirable. Therefore I would highly recommend Clara for any responsibility that matches her career aspirations and would be happy to be contacted for any further information regarding her potential
Susan Nsibirwa, MCIM, MBA
I have had the pleasure of interacting and working with Clara recently as we managed the IBAU Annual Conference. Clara is as cool as a cucumber - never seems to panic - which is a much needed ability when handling events. She is a good organiser, disciplined, excellent at follow-ups and takes care of details to the last T. Her interpersonal skills are to be commended as she knows how to conduct herself when dealing with all levels, senior or junior. And at the end of it all, she is able to give a good laugh and enjoy herself as she works relentlessly!
Nicholas Nikumboth
Clara Splendor has always stood out as a critical thinker and a very inquisitive learner. During the time I taught her at the University, she was undoubtedly one of the best students in her class. She pays attention to detail and is not afraid to challenge the status quo. She always brings multiple angles to discussions that portray a high level of maturity. She is self-driven, well-organized, creative, and very reliable.
Maxencia Nabiryo
Clara is a young, enthusiastic and hardworking lady. During the time I worked with her, she excellently delivered her roles as a research assistant and also supported her team members to perform well. She demonstrated resilience and flexibility working in hard to reach areas and I am confident she can work under hard circumstances. Her self motivation, creativity, positive response to feedback and willingness to learn is admirable. Therefore I would highly recommend Clara for any responsibility that matches her career aspirations and would be happy to be contacted for any further information regarding her potential
Susan Nsibirwa, MCIM, MBA
I have had the pleasure of interacting and working with Clara recently as we managed the IBAU Annual Conference. Clara is as cool as a cucumber - never seems to panic - which is a much needed ability when handling events. She is a good organiser, disciplined, excellent at follow-ups and takes care of details to the last T. Her interpersonal skills are to be commended as she knows how to conduct herself when dealing with all levels, senior or junior. And at the end of it all, she is able to give a good laugh and enjoy herself as she works relentlessly!
Nicholas Nikumboth
Clara Splendor has always stood out as a critical thinker and a very inquisitive learner. During the time I taught her at the University, she was undoubtedly one of the best students in her class. She pays attention to detail and is not afraid to challenge the status quo. She always brings multiple angles to discussions that portray a high level of maturity. She is self-driven, well-organized, creative, and very reliable.
Maxencia Nabiryo
Clara is a young, enthusiastic and hardworking lady. During the time I worked with her, she excellently delivered her roles as a research assistant and also supported her team members to perform well. She demonstrated resilience and flexibility working in hard to reach areas and I am confident she can work under hard circumstances. Her self motivation, creativity, positive response to feedback and willingness to learn is admirable. Therefore I would highly recommend Clara for any responsibility that matches her career aspirations and would be happy to be contacted for any further information regarding her potential
Susan Nsibirwa, MCIM, MBA
I have had the pleasure of interacting and working with Clara recently as we managed the IBAU Annual Conference. Clara is as cool as a cucumber - never seems to panic - which is a much needed ability when handling events. She is a good organiser, disciplined, excellent at follow-ups and takes care of details to the last T. Her interpersonal skills are to be commended as she knows how to conduct herself when dealing with all levels, senior or junior. And at the end of it all, she is able to give a good laugh and enjoy herself as she works relentlessly!
Nicholas Nikumboth
Clara Splendor has always stood out as a critical thinker and a very inquisitive learner. During the time I taught her at the University, she was undoubtedly one of the best students in her class. She pays attention to detail and is not afraid to challenge the status quo. She always brings multiple angles to discussions that portray a high level of maturity. She is self-driven, well-organized, creative, and very reliable.
Maxencia Nabiryo
Clara is a young, enthusiastic and hardworking lady. During the time I worked with her, she excellently delivered her roles as a research assistant and also supported her team members to perform well. She demonstrated resilience and flexibility working in hard to reach areas and I am confident she can work under hard circumstances. Her self motivation, creativity, positive response to feedback and willingness to learn is admirable. Therefore I would highly recommend Clara for any responsibility that matches her career aspirations and would be happy to be contacted for any further information regarding her potential
Credentials
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Certificate in Insurance
The Insurance Training CollegeNov, 2021- Oct, 2024 -
Certificate of Profiency (COP)
The Insurance Training CollegeOct, 2021- Oct, 2024 -
Basic Para Counsellor's Certificate
Uganda Christian University MukonoJan, 2018- Oct, 2024
Experience
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Insurance Brokers Association of Uganda
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Uganda
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Insurance
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1 - 100 Employee
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Administrator
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Jan 2021 - Present
Main responsibilities and accomplishments: Ensure ethical procedures and compliance with QOP across 54 licensed insurance brokerage firms, promoting trust and integrity within the industry. Provide high-quality and timely services to customers, cultivating strong and enduring customer relationships. Monitor the performance of contracted service providers, ensuring adherence to service standards for optimal service delivery. Identify and recommend corrective actions for loss control, enhancing risk management practices. Address customers' queries and complaints promptly and professionally, prioritizing customer satisfaction. Supervise and attend online insurance brokerage firm training and webinars, promoting motivation and compliance with new intermediary regulations. Conduct member visits, representing the interests of insurance brokers and effectively addressing business issues with insurers. Resolve member complaints and concerns, leading to increased member satisfaction and retention. Show less
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Makerere University College of Health Sciences
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Higher Education
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1 - 100 Employee
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Research Assistant- Pty Baseline Study
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Sep 2021 - Oct 2021
The Power to You(th) programme focuses on harmful practices, such as female genital mutilation/cutting (FGM/C) and child marriage, sexual and gender-based violence (SGBV) and unintended pregnancies. Main responsibilities and accomplishments: Efficiently coordinated and organized office administration and logistics, ensuring seamless operations and timely completion of tasks. Collaborated with team members to effectively manage office budgets and expenses, meticulously tracking and reconciling invoices and expense reports for financial accuracy. Coordinated the procurement and delivery of office supplies to various research locations in Nakivale refugee camp, maintaining adequate inventory levels for uninterrupted research activities. Reviewed and provided case histories for official correspondence, maintaining a high level of accuracy and professionalism in handling responses. Contributed to the processing and distribution of daily field reports related to research logistics, supplies usage, and critical information, ensuring timely dissemination. Show less
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Makerere University
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Uganda
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Higher Education
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700 & Above Employee
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Research Assistant - Exploring children’s understanding of COVID-19 and its preventive strategies.
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Aug 2020 - Sep 2020
Exploring children’s understanding of COVID-19 and its preventive strategies in Uganda: a cross sectional study among children aged 10-13 years in Hoima District. Main responsibilities and accomplishments: Assisted in the management of daily field budgets and expenses, including monitoring invoices and reconciling expense reports. Ensured the timely delivery of office supplies to support smooth operations. Implemented and adhered to internal and external safety and hygiene protocols and policies, particularly during a pandemic, by observing Standard Operating Procedures (SOPs). Played a key role in processing and distributing reports related to office logistics and supplies usage. Collaborated with cross-functional teams to develop data analysis plans and ensure the validity of statistical analyses. Coordinated and facilitated team meetings, ensuring effective communication and task delegation. Conducted qualitative data analysis, including coding and thematic analysis using NVivo to derive meaningful insights from research data. Supported the research invigilator in disseminating research findings through presentations, publications, and knowledge exchange platforms. Show less
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National Social Security Fund
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Uganda
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Financial Services
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500 - 600 Employee
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Business Intern
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Jun 2019 - Jul 2019
Main activities and responsibilities: Streamlined registration processes, ensuring transparency and efficiency in the savings program to provide a seamless experience for members. Collaborated with cross-functional teams to identify opportunities for process improvements and automation, resulting in enhanced overall efficiency in member interactions and satisfaction. Spearheaded the successful increase in user adoption of the NSSFGo Application system, contributing significantly to the fund's digital transformation and improved accessibility for members. Showcased the fund's benefits and engaged potential members by actively participating in the Annual Trade show, generating heightened awareness and public interest in the organization's offerings. Delivered exceptional customer experiences by promptly handling queries and complaints, providing effective resolutions, and building strong, lasting member relationships. Supported the development and implementation of customer relationship management strategies, resulting in enhanced member engagement and retention rates. Show less
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Exquisite Solution Limited
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Uganda
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Outsourcing/Offshoring
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1 - 100 Employee
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Human Resource Intern
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May 2018 - Jul 2018
Main activities and responsibilities: Successfully contributed to optimizing HR operations, resulting in improved output, profitability, and efficiency. Effectively communicated strategic and operational goals to peers and team members, ensuring alignment and successful implementation of departmental objectives. • Fostered a high-performance and proactive culture within the HR team, creating an environment of excellence and motivation. Consistently met key performance areas, deadlines, and goals, contributing to the overall operational effectiveness and maintaining high-quality standards. Show less
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Education
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2022 - 2023
Insurance Training College
Diploma in Insurance, Insurance -
2021 - 2022
Insurance Training College
CERTIFICATE IN INSURANCE, Insurance -
2021 - 2021
The Insurance Training College
Certificate in Profiency, Insurance -
2017 - 2020
Uganda Christian University
PUBLIC ADMINISTRATION AND MANAGEMENT, First Class with Honours -
2015 - 2016
Naalya Secondary School
Uganda Advanced Certificate of Education, History, Economics and Fine Art -
2011 - 2015
Seeta High School
Uganda Certificate of Education
Community
