Kaela Jackson

Claims Representative at Elevance Health
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Contact Information
us****@****om
(386) 825-5501
Location
Indianapolis, Indiana, United States, IN

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Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Claims Representative
      • Jan 2023 - Present

    • Customer Care Representative
      • Nov 2021 - Present

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Records Management Associate
      • Sep 2018 - Nov 2021

      Handle incoming/outgoing documents Scan incoming/outgoing documents into system Archive inactive records-pack cartons, index, entry into electronic system, request for pickup Import technical reports into system Create eLab notebooks and databinders Process electronic documents — move from one electronic storage to another Process paper documents to electronic and upload into proper system Retrieve document from library or third party Record Center for paper records from electronic location for electronic records File documents according to procedures in chronological order by date Show less

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Intern
      • May 2018 - Jun 2018

      Authorized processed requests to release medical records Administered regulatory compliance to ensure confidentiality of medical records Respond to customer calls about patient information Maintained medical records in paper form Perform audits for clinical documentation accuracy File patient paper records in terminal digit order Extract charts for past and current patients Operate scanner to apply updated patient information through Onbase system Flag physician orders for them to provide signatures and prevent delinquencies Show less

  • Community Health Network
    • Indianapolis, Indiana Area
    • Data Integrity Auditor
      • May 2017 - Dec 2017

      Merges duplicate medical record numbers (MRNs) in EPIC and combine actual record in electronic form through verification of identification, diagnosis, demographics, signatures or any identifying information available in the patient's chart Update new patient information in EPIC Identify and report which patient's are Known Non-Duplicates Assures correct information is maintained in EPIC Review and correct patient overlays by providing accurate patient information Utilize NextGen system and Soarian system to retrieve updated patient information Audit Community Clinic at Walgreens lists for missing documentation through Microsoft Excel and EPIC Data entry for patient information through Epic system Show less

  • IUPUI Oral Health Research Institute
    • Indianapolis, Indiana Area
    • Intern
      • Feb 2017 - Apr 2017

      Revise and update Standard Operating Procedures Audit consent forms for research studies Completed and filed quality assurance audit forms for research studies Created data dictionary and test cases for Transverse Microradiography (TMR) Revise and update Standard Operating Procedures Audit consent forms for research studies Completed and filed quality assurance audit forms for research studies Created data dictionary and test cases for Transverse Microradiography (TMR)

Education

  • Indiana University-Purdue University at Indianapolis
    Bachelor's Degree, Health Information/Medical Records Administration/Administrator
    2013 - 2017
  • Vincennes University
    Associate's Degree, General Studies
    2009 - 2012

Community

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